View topic - Wd Passport 750 gb Not responding after falling

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

Wd Passport 750 gb Not responding after falling

Page 1 of 1

[ 3 posts ]

Previous topic | Next topic

Author

Message

ajayvats

Post subject: Wd Passport 750 gb Not responding after falling

Posted: October 19th, 2013, 14:45

Joined: October 9th, 2011, 11:36
Posts: 8
Location: Delhi, INDIA

Dear Friends,

I have recd a wdd passport drive 750gb from a client which suffered a fall while not in use which contains HDD model WD7500KMVV-11TK7S1

Now when i connect it to usb i can hear faint sound like it is trying to initialize when brought to ears but i cannot feel it rotating for initialising.

Can the Platters motor be stuck ? or please advise any possible solutions.

Ajay

Top

mr_spokk

Post subject: Re: Wd Passport 750 gb Not responding after falling

Posted: October 19th, 2013, 15:43

Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden

Sounds like sticktion to me.

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

Top

jono-ats

Post subject: Re: Wd Passport 750 gb Not responding after falling

Posted: October 19th, 2013, 17:26

Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA

Heads are stuck on platters or jammed in the ramp. Pro intervention is advised if the data is important. There is a good chance that one or more are ruined or there is media damage or firmware problems. Not DIY.

_________________
http://www.datasaversllc.com

Top

Page 1 of 1

[ 3 posts ]

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 75 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum