Weired seagare terminal output

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Scorpion
  • Scorpion
  • Posts: 214
  • Joined: August 6th, 2010, 12:56
  • Location: United States

Weired seagare terminal output

November 11th, 2013, 8:43

Hi All,

I got Model : ST3000DM001
Firmware : CC24
Capacity 3,000GB

Each time I supply power to the drive it makes one beep sound, stops it's motor and became ready state BUT without real recognization.

I attached the drive to PC3K treminal and got the following terminal output:
Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1AC0 004C 03B4 4440 0008 0000 0000 0000 0D3E 0000 0000 0000 0000 0000 0000 0000 CBFA DE07 FFFF 2000 21EB 0000 0000 4A03 0000 4A03 0000 2247 0000 0020 001A 0007 0000
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2280 004F 03B4 4400 0008 0000 0000 0000 0D4A 0000 0000 0000 0000 0000 0000 0000 CBFA DE07 FFFF 2000 21EB 0000 0000 4A03 0000 4A03 0000 007F 0004 0020 001A 0004 0000


Any Idea what does this mean?
The drive has some very light (and almost unvisible) scratches on the top platter.
(Opened in ISO 5 clean room)

Best Regards,
BlackST
  • BlackST
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  • Joined: July 18th, 2006, 3:05
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Re: Weired seagare terminal output

November 11th, 2013, 9:14

Cannot reach servo due to media damage and most probably head(s) are gone too. Service area may be inaccessible. I should see the drive to tell more, but at a glance it is a case in the mid-high difficult range or with embedded "surprises"...
Scorpion
  • Scorpion
  • Posts: 214
  • Joined: August 6th, 2010, 12:56
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Re: Weired seagare terminal output

November 11th, 2013, 10:02

BlackST wrote:Cannot reach servo due to media damage and most probably head(s) are gone too. Service area may be inaccessible. I should see the drive to tell more, but at a glance it is a case in the mid-high difficult range or with embedded "surprises"...


What are the chances to reocver that drive and what are the chances to lose parts than to reocver the drive?
BlackST
  • BlackST
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Re: Weired seagare terminal output

November 11th, 2013, 11:05

It's relatively not your problem : first assess the amount of media damage then get paid in advance for parts. If media damage is beyond repair, pass - if the customer agrees about you have to get paid in any case even for the attempts, go on checking and replacing the hs in case it is damaged, the risk is to loose parts and some time. I don't see too many options.
Scorpion
  • Scorpion
  • Posts: 214
  • Joined: August 6th, 2010, 12:56
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Re: Weired seagare terminal output

November 11th, 2013, 18:35

BlackST wrote:It's relatively not your problem : first assess the amount of media damage then get paid in advance for parts. If media damage is beyond repair, pass - if the customer agrees about you have to get paid in any case even for the attempts, go on checking and replacing the hs in case it is damaged, the risk is to loose parts and some time. I don't see too many options.



Thank you for your opinion.
We think in the same way. I already told that to the client..
jignesh
  • jignesh
  • Posts: 121
  • Joined: March 21st, 2013, 14:45
  • Location: India

Re: Weired seagare terminal output

November 16th, 2013, 4:37

Scorpion wrote:Hi All,

I got Model : ST3000DM001
Firmware : CC24
Capacity 3,000GB

Each time I supply power to the drive it makes one beep sound, stops it's motor and became ready state BUT without real recognization.

I attached the drive to PC3K treminal and got the following terminal output:
Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1AC0 004C 03B4 4440 0008 0000 0000 0000 0D3E 0000 0000 0000 0000 0000 0000 0000 CBFA DE07 FFFF 2000 21EB 0000 0000 4A03 0000 4A03 0000 2247 0000 0020 001A 0007 0000
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2280 004F 03B4 4400 0008 0000 0000 0000 0D4A 0000 0000 0000 0000 0000 0000 0000 CBFA DE07 FFFF 2000 21EB 0000 0000 4A03 0000 4A03 0000 007F 0004 0020 001A 0004 0000


Any Idea what does this mean?
The drive has some very light (and almost unvisible) scratches on the top platter.
(Opened in ISO 5 clean room)

Best Regards,


Dear Friend Scorpion

Your Problem Is Not Easy Fix But If You have enough knoledge about F3 u solved it easily.
i think this case is to hard for u.
dont mess with it if u dont know what u r doing.

yours friend
jignesh pankhania
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