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 Post subject: Seagate 7200.7 BSY What tha?
PostPosted: November 13th, 2013, 17:09 
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Joined: April 10th, 2007, 9:53
Posts: 335
I have a 7200.7, 160GB drive. Came in with a bad set of heads, and terminal output verified this. Also the customer said the drive had been dropped prior. So I swap the heads. The donor was a spot on match, because they were purchased at the exact same time. The drive sounds 100% perfect. But it stays in a BSY state. Looked at the output in terminal, and everything looks fine. I can get to the prompt, and no errors at all. However, it's still in a BSY state. Any suggestions on this? Feel free to PM if you wish. Thanks.


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 13th, 2013, 17:17 
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Joined: August 18th, 2010, 17:35
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Location: Massachusetts, USA
Are you sure no actions are taking place in the background?

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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 13th, 2013, 17:34 
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Joined: April 10th, 2007, 9:53
Posts: 335
Like what? Like any other errors?


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 13th, 2013, 21:03 
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Joined: August 18th, 2010, 17:35
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Location: Massachusetts, USA
Reallocation action for example.

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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 3:53 
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Joined: November 29th, 2006, 10:08
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Location: UK
Does the motor sound normal, or slightly more "sluggish" than normal?

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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 9:43 
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Joined: April 10th, 2007, 9:53
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pcimage wrote:
Does the motor sound normal, or slightly more "sluggish" than normal?


No, not at all. The whole drive sounds 100% perfect...and it actually sounds like it calibrates. I've had drives where the motor doesn't quite get up to speed, but in those cases the heads wouldn't even engage. I double checked also with the customer about what they meant when the drive "dropped" and they failed to mention, that it wasn't a physical "drop" it was just the drive dropped out of the system, started clicking, and wasn't showing up any longer :roll: Big difference. lol So there's not even issue with the spindle bearing. I've put the original heads into the donor drive, and the donor has the exact same symptoms this one did originally, just clicking. So I'm sure it was the heads, I just don't know why it's just stuck in this state.


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 11:30 
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Joined: November 9th, 2006, 15:15
Posts: 2984
You say terminal looks normal, can you write it here?

After drive displays output, can you get a prompt with T>?

If it fails to reach DRDY, and there is terminal output, and heads are compatible and functional, there should be some error at terminal to reflect the issue.

Otherwise, if you reach T> there may be another way to reach data, albeit slowly.


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 12:48 
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Joined: April 10th, 2007, 9:53
Posts: 335
Here's what I get in Terminal. Looks fine to me.

Code:
Interface task reset
4096k x 16 buffer detected
PUMA - 1_Disk    0.08  10-14-04 18:47

Buzz  - Head Mask FFFF - Switch to full int.
              Spin Ready
8.12  10-14-04 19:03
(P)(H)SATA Reset
Not Interface Age!
VALID Cert Disk Code Detected - Revision # .082
Cert Table loaded

T>


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 15:08 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
"Not Interface Age!"

There's your error!

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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 14th, 2013, 16:14 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
viewtopic.php?f=1&t=9917&start=20

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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 16th, 2013, 4:33 
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Joined: March 21st, 2013, 14:45
Posts: 121
Location: India
gtd4242 wrote:
Here's what I get in Terminal. Looks fine to me.

Code:
Interface task reset
4096k x 16 buffer detected
PUMA - 1_Disk    0.08  10-14-04 18:47

Buzz  - Head Mask FFFF - Switch to full int.
              Spin Ready
8.12  10-14-04 19:03
(P)(H)SATA Reset
Not Interface Age!
VALID Cert Disk Code Detected - Revision # .082
Cert Table loaded

T>


Dear Friend gtd4242
Agree With PCIMAGE
Fix Age And Your Problem Solved.

Yours Friend
Jignesh Pankhania


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 17th, 2013, 0:23 
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Joined: April 10th, 2007, 9:53
Posts: 335
Spildit wrote:
http://malthus.zapto.org/viewtopic.php?f=2&t=299

On level T do N50,,22

Only at age=50 the drive will operate at ATA level.


Awesome. Thanks. I had just read about that. I'll try it Monday.


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 Post subject: Re: Seagate 7200.7 BSY What tha?
PostPosted: November 18th, 2013, 11:23 
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Joined: April 10th, 2007, 9:53
Posts: 335
Yep, that did it. All is well. Thanks!


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