Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Help with a dead ST2000DM001

January 3rd, 2014, 2:32

So I have this Seagate drive that died a few nights ago, no warnings at all, it just disappeared and I can't get my PC to even find it.
When I boot up my PC the BIOS seems to find the drive just long enough to report a SMART error and then it disappears.

I ended up opening the drive to see what it was doing (figured i was unlikely to get it working again anyway) and the drive seems to spin up fine, the heads swing in all the way to read off what I believe is the system area and then go back to their starting position, it does this maybe 10 times and then the HDD powers down and disappears.
It sounds like exactly what the drive in this video is doing http://www.youtube.com/watch?v=xx6GNejwjn4

So I was wondering if their is any chance that this is a common/known problem that might be easily fixable or is there at least a way to get the drive running long enough for me to get the data off it?

If anyone could give me some solid advice or guidance it would be hugely appreciated.
cheers.

Re: Help with a dead ST2000DM001

January 3rd, 2014, 3:11

Hi,
Opening it can SEVERELY reduce the chance of recovery. If it is back together properly, you might try looking at terminal output. There are numerous posts about how to look at terminal output.

as for known problems, there are many things it could be, and either a pro can probably recover the data or you could wait for advice from the experienced guys here.

what part of OZ?

cheers
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