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Should I RMA this drive!?

January 2nd, 2014, 17:10

I have a 250 GB ST250DM000 with the following SMART output. Should I RMA this drive? The first one already failed and had to be RMA'd because it kept spinning up and down, and now it appears that SMART is reading 944 bad sectors? The drive is less than a month old. I think this will be the last time I buy Seagate! :evil:

Code:
smartctl 6.1 2013-03-16 r3800 [i686-w64-mingw32-win7(64)-sp1] (sf-6.1-1)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

Warning: Limited functionality due to missing admin rights
=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST250DM000-1BD141
Serial Number:    20202020202020202020
Firmware Version: KC48
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   [No Information Found]
Local Time is:    Thu Jan 02 21:04:44 2014 GMTST
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Unavailable
Write cache is:   Unavailable
ATA Security is:  Unavailable

Read SMART Thresholds failed: Function not implemented

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (  592) seconds.
Offline data collection
capabilities:           (0x7b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               No General Purpose Logging support.
Short self-test routine
recommended polling time:     (   1) minutes.
Extended self-test routine
recommended polling time:     (  39) minutes.
Conveyance self-test routine
recommended polling time:     (   2) minutes.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   111   100   ---    Pre-fail  Always       -       37255480
  3 Spin_Up_Time            0x0003   100   098   ---    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   ---    Old_age   Always       -       114
  5 Reallocated_Sector_Ct   0x0033   098   098   ---    Pre-fail  Always       -       944
  7 Seek_Error_Rate         0x000f   100   253   ---    Pre-fail  Always       -       8590655330
  9 Power_On_Hours          0x0032   100   100   ---    Old_age   Always       -       67
10 Spin_Retry_Count        0x0013   100   100   ---    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   ---    Old_age   Always       -       48
183 Runtime_Bad_Block       0x0032   100   100   ---    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   ---    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   ---    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   ---    Old_age   Always       -       0 0 0
189 High_Fly_Writes         0x003a   100   100   ---    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   060   059   ---    Old_age   Always       -       40 (Min/Max 40/40)
194 Temperature_Celsius     0x0022   040   041   ---    Old_age   Always       -       40 (0 15 0 0 0)
195 Hardware_ECC_Recovered  0x001a   046   030   ---    Old_age   Always       -       37255480
197 Current_Pending_Sector  0x0012   100   100   ---    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   ---    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   ---    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   ---    Old_age   Offline      -       64h+29m+04.170s
241 Total_LBAs_Written      0x0000   100   253   ---    Old_age   Offline      -       700899862
242 Total_LBAs_Read         0x0000   100   253   ---    Old_age   Offline      -       196730749

Re: Should I RMA this drive!?

January 2nd, 2014, 22:33

I wouldn't trust that drive with my data. That said, the reallocated sector count is actually a reallocated LBA count. There are 8 512e LBAs in each 4KB pysical sector, so the actual number of reallocated sectors is 118 (= 944 / 8).
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