Enter Master Password

[abraham]

Hi Experts,
I left my Asus laptop with my younger brother and when I came back from work this evening I cannot use my laptop at all.

Anytime I put it, it halt at HDD Password "Enter master password" which I do not set or even know about.

My hard drive is Hitachi HDD, SN:39CHSA2X

Please I need your expert assistance as I have all my works on this laptop.

Many thank you in advance.

[shahij]

You need pro tools, know how to unlock this one. As you don't have these, then you have to go for a Professional.
By the way, what is the full model no of your HDD?

[BlackST]

It reminds me the era when dogs were really busy chewing pay tv smart cards...

[abraham]

Thank you for all your replies. My brother has denied making any changes or messing with Bios set up so I am left with no option but to figure it out how to solve it.

I am a certified technician myself but I have never come across this kind of problem before. I know about Bios password and how to solve that but nothing like this.

It might be strange but this is Asus Notebook which I have being using for over a year and I have my School works on it. I will have to change the HDD if all hope are gone. I back-up my laptop once a week so I am pretty worry.

Model number is HTS5450A7E380

S/N: 39CHSA2X

I will be very grateful if I get some assistance on this.

Many thank you.