Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 13:33

Hi,

I am new here in HDDGuru, I have a Seagate Barracuda 7200.11 500 GB Model No. ST3500320AS, with the bad firmware, SD15, and here is the problem:

I don't have a desktop computer that uses SATA so I use a SATA-USB box (Tested and worked fine with other drives) Well, the drive spins-up correctly, no bad sounds, but then, we have the clic of death (?), but windows recognizes the drive, but Disc manager don't load, and I cannot open it from Mi PC, HD Tune Pro 5.0 don't open as well :/.

I don't know what happend to that drive, If you need the sound, say to me (is not the regular click of death) and I will upload it.

May anyone tell me how to fix my HDD?

Thanks and Bye.

enon97

Note: I don't care about the data, and the drive isn't important to me, someone gifted to me the drive, but I want to fix it because I'm bored and I want to learn!

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 14:13

Sometimes this type of problem are due to dirty HDA contact on the PCB, try to clean those contacts with a pencil eraser.
However most likely that the problem is related to bad surface or weak heads, nothing you can deal without expensive instruments, also with the proper instruments the drive might not be refurbished.

Try to clean the pcb contacts and connect the drive to a sata motherboard and check it with MHDD!

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 14:23

Thanks for the answer, you mean, the place where PCB contact with the SATA cable, or the places that PCB contact with the HDD cable? :roll:

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 14:43

Because you want to learn, i suggest you to begin reading this to understand how hard drives are made inside:
http://hddscan.com/doc/HDD_from_inside.html

However i marked with a red circle the HDA contacts (which connect the pcb with heads):
PCB1.jpg
PCB1.jpg (98.44 KiB) Viewed 12376 times

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 15:19

Wow!

I was reading that page!

I know something about HDD, but, I am Spanish, so in English, I can't say very well the thing I want to.

Well, I'll search for the tool to dissamble the PCD and I'll tell you.

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 15:22

To dissamble the pcb you need only a T6 Torx screwdriver

Re: Help with Seagate Barracuda 7200.11!

February 2nd, 2014, 15:29

I know. I don't know if I have it.

Re: Help with Seagate Barracuda 7200.11!

February 3rd, 2014, 13:00

You were right, the contacts seem to be dirty, I will upload a picture in 5 minutes.

Re: Help with Seagate Barracuda 7200.11!

February 3rd, 2014, 13:12

Image

Re: Help with Seagate Barracuda 7200.11!

February 3rd, 2014, 14:59

How do I clean that?

Re: Help with Seagate Barracuda 7200.11!

February 3rd, 2014, 17:29

lo mejor para limpir esos contactos es usando un goma de borrar, puedes usar la de un lapiz....


http://www.ingeniatic.net/index.php/mul ... por-dentro

Re: Help with Seagate Barracuda 7200.11!

February 4th, 2014, 5:20

Gracias, le pasé un poco de alcohol normal de 96º, le pasé un paño seco y despues lo dejé una hora secar, ahora parece que va incluso más lento.

Ahora probaré con la goma de borrar.

-------------------------------------------------------------------------------------------------------------

Thanks you, I cleaned that with 96º alcohol, and I wait until it was dry, now it seems to be slower.

Now, I'll try with a rubber.

Re: Help with Seagate Barracuda 7200.11!

February 6th, 2014, 12:09

99% the 'dirty' contact is not the problem. They often all look 'dirty' after a short amount of time (ROHS), your problem is elsewhere.

Re: Help with Seagate Barracuda 7200.11!

February 6th, 2014, 13:03

I agree too that for the 99% dirty contact isn't the problem, but is always better to clean those since it's very easy.
Before you think fault is most unlikely best to make sure the most trivial things are alright!

Re: Help with Seagate Barracuda 7200.11!

February 8th, 2014, 9:05

Well, the contacts are like new, but the drive still don't works.

Any more ideas?

Re: Help with Seagate Barracuda 7200.11!

February 8th, 2014, 12:32

No ideas?

I think it could be the firmware.

Re: Help with Seagate Barracuda 7200.11!

February 8th, 2014, 12:54

Could you upload the sound of the noise it makes. You might have a damaged head that's preventing the drive from loading up. Do you remember if the drive was nudged when in operation, or a increase of bad clusters?

Shane

Re: Help with Seagate Barracuda 7200.11!

February 8th, 2014, 17:18

Where do I upload it?

Re: Help with Seagate Barracuda 7200.11!

February 8th, 2014, 17:18

Well, the drive wasn't damaged when in operation.

Re: Help with Seagate Barracuda 7200.11!

February 10th, 2014, 19:57

Chech the smart status and do a surface scan with MHDD
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