Hello,
Maxtor STM3802(Seagaet Tonka 2)
Drive click. In terminal I receive Buzz - Head Mask FFFF ...
After a few minutes disk stop spinning.
CTRL+Z return F>

Customer try with another PCB from same familly and FW.
Any advice for recover data from drive

Hello Spildit,

there was problem with heads.

Is any chance to recover files if modul 1(ATA) and mudul 10(SMART) are damaged(error by reading)

Hello Spildit,

here is terminal output
Interface task reset
1024k x 16 SDRAM
TONKA2 - 1_Disk M-31 03-22-06 10:53

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)PATA Reset
DiskAccess ReadSector EC=47 at ffffffff.00.0002
DiskAccess ReadSector EC=47 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=47 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Failure!
DiskAccess ReadSector EC=43 at ffffffff.00.022b
Failed sys sect. write! Nwt Er 00 RdWr 161d4.00.022b
DiskAccess ReadSector EC=47 at ffffffff.00.0080
DiskAccess ReadSector EC=47 at ffffffff.00.0080
Unable To Load Overlay 01|000A
(
T>

Won't be that easy. And heads could be gone for good soon.

_________________
DataRecovery.bg

Hello,

progress with my drive
In terminal now show

Interface task reset
1024k x 16 SDRAM
TONKA2 - 1_Disk M-31 03-22-06 10:53

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)PATA Reset

then wait for about 10 or more seconds
(if I press ctrl+z when waiting, then show only T> without errors )

DiskAccess ReadSector EC=43 at ffffffff.00.0002
Failed sys sect. write! Nwt Er 33 RdWr 161d8.00.0003
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Failure!
Failed sys sect. write! Nwt Er 00 RdWr 161d2.00.0002
Unable To Load Overlay 01|000A
(
T>

FW Diagnosis in HDD4WD show following output

/T
T>
:500000183F000000 AX`5LR8JF8W' "000000000000"16166-16293
SRAM Ovly = Diag
((Interface task reset
1024k x 16 SDRAM
TONKA2 - 1_Disk M-31 03-22-06 10:53

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)PATA Reset
Age=50 Type=3F MxCyl=2127E MxHd=0 MxSct=000 BSz=002M TCode=03000000 ThermFlts=0000
Pgm=00 Trk=FFFFF(161C6:00[1701D]).0(0).000(000) Zn=0 Err=00 ErCt=0000 Hlth=0018 CHlth=0000 Ready LBA=000000EB
Age=50 Type=3F MxCyl=2127E MxHd=0 MxSct=000 BSz=002M TCode=03000000 ThermFlts=0000
((VALID Cert Disk Code Detected - Revision # .0C7

T>y
PhysCyl GrayCyl
1st Sys Cyl 00016166 00016FBD
1st 0 Offset Cyl 00016170 00016FC7
1st App Code Cyl 0001617C 00016FD3
2nd App Code Cyl 0001617E 00016FD5
2nd 0 Offset Cyl 0001618A 00016FE1
3rd App Code Cyl 00016196 00016FED
4th App Code Cyl 00016198 00016FEF
1st Adaptive Cyl 0001619A 00016FF1
1st UsrDfect Cyl 0001619C 00016FF3
1st Alt Pool Cyl 000161A4 00016FFB
2nd UsrDfect Cyl 000161C2 00017019
1st CertCode Cyl 000161CA 00017021
1st IntfCode Cyl 000161CE 00017025
1st Intf Sys Cyl 000161D2 00017029
1st Cert Log Cyl 00016202 00017059
1st Decay Cyl 0001626E 000170C5
1st SPLASH Cyl 00016288 000170DF
Last System Cyl 00016293 000170EA
T>/2
2>x

Head 00
Zone 00: 00018 - 01DD5 1452 (05AC) 910.887
Zone 01: 01DD6 - 04BEA 1430 (0596) 894.193
Zone 02: 04BEB - 07305 1393 (0571) 874.596
Zone 03: 07306 - 094CD 1356 (054C) 852.822
Zone 04: 094CE - 0BC75 1320 (0528) 823.790
Zone 05: 0BC76 - 0DE6C 1265 (04F1) 796.773
Zone 06: 0DE6D - 108A6 1210 (04BA) 761.289
Zone 07: 108A7 - 134E5 1144 (0478) 721.658
Zone 08: 134E6 - 1570B 1100 (044C) 688.478
Zone 09: 1570C - 17351 1045 (0415) 659.446
Zone 0A: 17352 - 194BB 990 (03DE) 624.193
Zone 0B: 194BC - 1B0D2 935 (03A7) 592.741
Zone 0C: 1B0D3 - 1D20D 880 (0370) 553.845
Zone 0D: 1D20E - 1E95E 825 (0339) 524.653
Zone 0E: 1E95F - 2013C 770 (0302) 489.400
Zone 0F: 2013D - 2127E 696 (02B8) 447.096
Reserve: 16166 - 16293 640 (0280) 444.193
Total KBAs = 0954596A
2>

Any advice, how to fix this to recover data from this drive.

Thank you for any suggestion

I still looking for solution
Is this safe to apply in terminal

http://www.disk-imager.com/data-recovery-blog/?p=748

Interface task reset
1024k x 16 SDRAM
TONKA2 - 1_Disk M-31 03-22-06 10:53

Buzz - Head Mask FFFF - Switch to full int.
Spin Ready
(P)PATA Reset
DiskAccess ReadSector EC=43 at ffffffff.00.0002
Failed sys sect. write! Nwt Er 33 RdWr 161d8.00.0003
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Retrys
DiskAccess ReadSector EC=43 at ffffffff.00.0002

Read Ver Failure!
Failed sys sect. write! Nwt Er 00 RdWr 161d2.00.0002
Unable To Load Overlay 01|000A
(
T>

I have the same with a Barracuda 7200.9

Tried that and apparently that case cannot be resolved as after the command stays stuck and says that no solution for that case. So i'm screwed?