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 Post subject: not RDY SEAGATE Momentus 5400.4
PostPosted: June 24th, 2014, 9:43 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Hi Gurus!

I have here an:

SEAGATE Momentus 5400.4
st9250827as

The drive have sticked heads on Platers, i open it in clean room and un-sticked it.

now the drive is very instable, sometimes can RDY and i can see any sec but commnly not get RDY

I atach PC3K log:


_______________________
Rst 08M
Buzz HM SFI

$($0D9DB,155C4,0D9D9,0000,00,14,70,84)HM SFI
!
$($0D9D9,15C2C,0D9D9,0000,00,3C,70,88)FHM HM HM SFI
$($0D9D9,0108B,0D9D9,0000,00,B0,10,00)HM SFI
!
$($0DE25,15FD8,0D9D9,0000,00,9E,10,03)HM SFI
!
$($0F373,15094,0D9D9,0000,00,8F,10,F9)HM SFI
!
$($0D9DB,15893,0D9D9,0000,00,66,70,D2)HM SFI
!
$($0D9DB,152F9,0D9D9,0000,00,19,70,0F)HM SFI
!
$($0D0F1,1563B,0D9D9,0000,00,71,30,25)HM SFI
!
$($0D9E6,155CC,0D9D9,0000,00,64,70,FF)HM HM HM SFI
$($0D27A,01AF9,0D9D9,0000,00,BC,30,00)HM HM HM SFI
$($00940,01076,0D9D9,0000,00,27,70,00)HM SFI
$($0D9DB,11A7B,0D9D9,0000,00,9A,70,00)HM HM HM SFI
$($0D9DC,00FC0,0D9D9,0000,00,4F,70,00)
F>
F>
F>
F>
F>
F>
F>/2
F>Z
F>
F>
F>
F>
F>
F>U
F>
Buzz HM SFI
$($0D9D9,01301,0D9D9,0000,00,93,70,00)HM HM SFI
$($0D313,0188E,0D9D9,0000,00,89,30,00)HM HM SFI
$($0D9DA,0103D,0D9D9,0000,00,99,70,00)HM HM SFI
$($0D9D9,01032,0D9D9,0000,00,49,70,00)HM HM SFI
$($0D9DA,0142C,0D9D9,0000,00,8B,70,00)HM HM SFI
$($28048,00F73,0D9D9,0000,00,AD,70,00)
F>
F>
F>
F>
F>
F>
F>Rst 08M

Buzz HM SFI
$($00F7B,01079,00F3C,0000,00,0B,30,00)HM HM SFI
$($00FBA,00FA0,00F3C,0000,00,04,10,00)HM HM SFI
$($00F59,00FCB,00F3C,0000,00,5D,30,00)HM SFI
$($3872A,01022,1101F,0000,00,B8,70,00)HM HM SFI
$($113DD,01007,1101F,0000,00,99,70,00)HM HM SFI
$($11018,0108C,1101F,0000,00,C8,30,00)HM HM SFI
$($117E2,01071,1101F,0000,00,14,70,00)HM HM SFI
!
$($11010,1101E,1101F,0000,00,9A,70,F6)HM SFI
!
$($117E0,11681,1101F,0000,00,C1,70,FF)HM SFI
!
$($113E1,11713,1101F,0000,00,0C,70,EE)SFI
AMR
$($11010,11142,1101F,0000,00,9A,70,FA)SFI
AMR
$($111DF,1101F,1101E,FFEC,00,67,10,F4)HM SFI
!
$($12FDE,1101E,1101F,0000,00,C8,70,FF)HM SFI
!
$($11027,13C2E,1101F,0000,00,83,70,FF)HM SFI
!
$($11021,12F43,1101F,0000,00,95,70,FF)HM SFI
!
$($12FDF,1101F,1101E,FFD8,00,CD,70,FF)HM SFI
!
$($16FE0,1101E,1101F,003D,00,1C,70,FE)HM SFI
!
$($10F60,1101E,1101F,0000,00,D6,10,FF)HM SFI
!
$($1102E,139D5,1101F,0000,00,B4,70,FF)HM SFI
!
$($1115B,11142,1101F,0000,00,C7,10,FF)SFI
AMR
$($1101F,125BF,1101F,0000,00,C1,70,FF)HM SFI
!
$($117AE,15D79,1101F,0000,00,85,70,FF)HM SFI
!
$($111DF,13D70,1101F,0000,00,C3,70,FF)SFI
AMR
$($11FC7,11039,11038,FFC3,00,36,70,FF)HM SFI
!
$($12FC5,11038,11039,0000,00,D6,70,FF)HM HM SFI
$($1D200,01105,11039,0000,00,8A,70,00)HM HM SFI
!
$($11032,011F9,11039,0000,00,82,70,FD)SFI
$($11039,12FA4,11039,0000,00,07,70,FE)SFI
AMR
$($11039,11DC3,11039,0000,00,5E,70,FF)HM SFI
!

ERR A2: Boot Adapts

F>
F>
F>
F>R

Buzz HM SFI
$($1101E,01107,1101F,0000,00,99,70,00)HM SFI
!
$($1102D,138D8,1101F,0000,00,1B,70,FF)SFI
AMR
$($111EE,1266B,1101F,0000,00,6C,10,FF)HM HM SFI
$($10FC9,014F1,1101F,0000,00,C5,30,00)HM HM SFI
$($10FE9,00FA4,1101F,0000,00,8E,30,00)HM HM SFI
$($11020,013DE,1101F,0000,00,32,70,00)HM HM SFI
$($11037,00FFD,1101F,0000,00,96,30,00)HM SFI
$($10FF8,00FFE,1101F,0000,00,2F,30,00)HM HM SFI
$($1101C,011AD,1101F,0000,00,2B,70,00)HM HM SFI
$($1101C,0149E,1101F,0000,00,A2,70,00)HM HM SFI
$($2B63F,1101F,11039,0000,00,9D,70,00)HM HM SFI
$($11037,0126C,11039,0000,00,93,70,00)HM SFI
!
$($11FC3,13165,11039,0000,00,45,70,FF)SFI
AMR
$($110C6,11038,11039,0028,00,AC,10,FF)SFI
AMR
$($11FF9,11B28,11039,0028,00,45,10,FF)SFI
$($3AE60,1233C,11039,0028,00,48,10,FF)SFI
AMR
$($11025,123AC,11039,0028,00,6A,70,FF)HM HM SFI
$($00258,0102A,11039,0028,00,A0,10,00)HM SFI
$($1103A,00FD6,11039,0000,00,9A,70,00)HM SFI
!
$($1103B,11039,11039,0014,00,66,70,FF)HM SFI
$($10FCC,0111B,11039,0014,00,69,30,EF)HM HM SFI
$($1102C,0102B,11039,0014,00,8F,30,00)HM HM SFI
$($11039,01398,11039,0014,00,12,30,00)HM HM SFI
$($11026,00FE0,11039,0014,00,07,30,00)HM HM SFI
$($1100E,0146A,11039,0014,00,1D,30,00)HM SFI
$($1100E,00FD5,1101F,0000,00,8B,30,00)HM HM SFI
$($10FF3,011B9,1101F,0000,00,22,30,00)HM HM SFI
$($11027,00FDF,1101F,0000,00,33,70,00)HM HM SFI
$($2B46A,0109D,1101F,0000,00,58,30,00)HM HM SFI
$($036C0,01074,1101F,0000,00,01,30,00)HM HM SFI
$($10FAF,00FBC,1101F,0000,00,6D,30,00)HM SFI
$($10FB9,01224,1101F,0000,00,C8,30,00)HM HM SFI
$($10FC4,010C7,1101F,0000,00,8B,30,00)HM HM SFI
$($10FB4,010F8,1101F,0000,00,0A,30,00)HM HM SFI
$($10FC2,01241,1101F,0000,00,69,30,00)HM HM SFI
$($10FA6,00FBD,1101F,0000,00,30,30,00)HM HM SFI
$($10FC6,01002,1101F,0000,00,2B,30,00)HM SFI
$($0D448,0199C,11039,0000,00,7A,30,00)HM HM SFI
$($10FC1,012E8,11039,0000,00,B8,30,00)HM HM HM SFI
$($0E539,0109C,11039,0000,00,60,30,00)HM SFI
$($0EC08,0119C,11039,0000,00,01,30,00)HM HM SFI
$($0D2C2,010B1,11039,0000,00,D8,30,00)HM HM SFI
$($0D2E5,0117C,11039,0000,00,7A,30,00)HM SFI
$($073EC,01749,11039,0000,00,22,30,00)HM HM SFI
$($0DA1D,010CF,11039,0000,00,28,30,00)HM HM SFI
$($0EC2A,010E0,11039,0000,00,6A,30,00)HM HM SFI
$($0EFB1,01023,11039,0000,00,71,30,00)HM HM HM SFI
$($10FC2,0106E,11039,0000,00,21,30,00)HM SFI
$($10FC1,01067,11039,0000,00,64,30,00)HM SFI
$($10FD9,01304,1102D,0000,00,D3,30,00)HM HM SFI
$($1E983,01059,1102D,0000,00,5A,30,00)HM HM SFI
$($11004,010CD,1102D,0000,00,3F,30,00)HM HM HM SFI
$($1102E,00FD2,1102D,0000,00,79,70,00)HM HM SFI
$($02780,1102D,11045,0000,00,A0,70,00)HM SFI
$($1101A,00FF6,11045,0000,00,9F,70,00) Code - 11 Track 0F66E.0.01E Sns 01E
F>HM SFI
$($1103E,00FE1,11047,0000,00,3B,70,00)HM HM SFI
$($1104B,01084,11047,0000,00,90,70,00)HM


_______________________



Any idea.

Thanks


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: June 24th, 2014, 10:02 
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Joined: June 3rd, 2014, 14:18
Posts: 79
Location: Mitakihara - Japan
Greetings.
Replace the head stack.


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: June 24th, 2014, 11:11 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Thanks Madoka!

maybe Platters little scrached too?


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: June 24th, 2014, 14:36 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Madoka wrote:
Greetings.
Replace the head stack.


Absolutely.

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: June 25th, 2014, 5:27 
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Joined: October 12th, 2011, 4:13
Posts: 136
In this case the better solution is to replace the heads for ones 100% functional and compatible.

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Data Recovery Technician - If Data is important don't DIY without knowing the real problem.


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: June 25th, 2014, 5:58 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Ok, ill try it, i need search for donnor drive.

Thaks i'll report here.


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 7:16 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Hi Guys!

I taken a look inside HDD in clean room.

i atach pics, looks badly.

in your opininion, How many data recovery chances?


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 7:18 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Here are pics


Attachments:
MomentusHeads.png
MomentusHeads.png [ 189.98 KiB | Viewed 9519 times ]
DSC04244.JPG
DSC04244.JPG [ 41.71 KiB | Viewed 9519 times ]
DSC04238.JPG
DSC04238.JPG [ 43.95 KiB | Viewed 9519 times ]
DSC04243.JPG
DSC04243.JPG [ 40.98 KiB | Viewed 9519 times ]
DSC04237.JPG
DSC04237.JPG [ 46.22 KiB | Viewed 9519 times ]
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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 7:50 
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Joined: October 12th, 2011, 4:13
Posts: 136
In this case, unfortunately the chances of recovery are very few. With this damages in the platters and if the anothers surface above are intact, without damages.. only one our two people in the word have the knowledge and the tools to recover in this conditions. If you have the tools to change the platters see if the surface 0 have headcrash. If so, forget about it, no recovery.

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Data Recovery Technician - If Data is important don't DIY without knowing the real problem.


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 9:29 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Yet Another sad customer, due to inexperience.

Bosse

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 10:47 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
hhddrec wrote:
Subject: not RDY SEAGATE Momentus 5400.4

mr_spokk wrote:
Yet Another sad customer, due to inexperience.

Bosse


hhddrec wrote:
Hi Mr-Spokk!

What you want to say?
I do not untherstand you, i made something badly?

Please report me.



Yes you did, if you unstick heads from the Surface first thing to do is to inspect those heads closely....or better, replace them.
In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose, so when you start the drive they will destroy the Surface.
And with the Surface gone, all clients data is gone...

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 11:17 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
I do not untherstand you



Quote:
Yes you did, if you unstick heads from the Surface first thing to do is to inspect those heads closely....or better, replace them.


1º step:

start drive and atach it to Pc3K.
the Pc3K log was:

$($0D9E6,155CC,0D9D9,0000,00,64,70,FF)HM HM HM SFI
$($0D27A,01AF9,0D9D9,0000,00,BC,30,00)HM HM HM SFI
$($00940,01076,0D9D9,0000,00,27,70,00)HM SFI
$($0D9DB,11A7B,0D9D9,0000,00,9A,70,00)HM HM HM SFI
$($0D9DC,00FC0,0D9D9,0000,00,4F,70,00)
In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose, so when you start the drive they will destroy the Surface.
And with the Surface gone, all clients data is gone...[/quote]

2º Open HDD in Clean Room:
i can view heads parked into their corresponding ramps

3º extract Heads and wiew via magnifier (pic atached to this forum)

4º take a look to the platers status (as you can see to in pics atached to forum)

i do not try to read data with those badly heads, and i do not try with other ones.
in this situation i would to know if any chance of data recovery, before breaking other donnor heads.



Quote:
In your case you didn't do that, and as you can see on your Pictures all 4 heads are loose


yes, heads are loosen, and when i see this heads losen i tryed to see if there was damage on platters without try to read data from HDD

Quote:
so when you start the drive they will destroy the Surface.

i only start the drive to see drive status via BIOS and/or Pc3k, before to see damages on heads, not after


Quote:
And with the Surface gone, all clients data is gone...


In this case i think the surface was gone before to start testing drive. the damage is not due to my testings


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 11:52 
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Joined: December 8th, 2010, 11:37
Posts: 738
Location: Ottawa, Canada
My money is on the owner trying the freezer trick, which crashed the heads before you got the drive.

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 12:27 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Thanks LarrrySabo, but i think i do not untherstand you

??


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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 1st, 2014, 12:50 
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Joined: December 8th, 2010, 11:37
Posts: 738
Location: Ottawa, Canada
The surface looks like it would after the drive had been in a freezer. If the owner tried that trick, he could have caused the surface damage that's on your drive's platters, which would have killed the heads when they tried to start up the drive after freezing it. It would look like this: https://www.youtube.com/watch?v=ad1uVAB5bNA

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 2nd, 2014, 6:43 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
LarrySabo wrote:
My money is on the owner trying the freezer trick, which crashed the heads before you got the drive.


+1

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 2nd, 2014, 6:46 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
hhddrec wrote:
The drive have sticked heads on Platers, i open it in clean room and un-sticked it.
now the drive is very instable, sometimes can RDY and i can see any sec but commnly not get RDY


So you unstuck heads, they were totally screwed, but still you powered on the drive.

Given the fact (for me) that the drive has been in the freezer as well, and that there are obvious rings on the top platter, I would not waste another set of heads for this.

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 Post subject: Re: not RDY SEAGATE Momentus 5400.4
PostPosted: July 2nd, 2014, 8:52 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Thaks Larry and NorthWind!


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