Seagate 500GB FW Issue

[odedshankar]

Hi Guys,

I've got a Seagate Barracuda 500GB ST500DM002, FW:KC45, Site: SU.
Drive spins up, I hear healthy heads movements and drive stays Busy.
On start up terminal shows:
"Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.
Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset"

And that's it, stays quite and running no further output and no access to terminal.

Does anyone have a suggestion on how to proceed with this one as it looks like a FW issue.

Thanks,
Oded

[hhhpppsss]

Hi Guys,

I've got a Seagate Barracuda 500GB ST500DM002, FW:KC45, Site: SU.
Drive spins up, I hear healthy heads movements and drive stays Busy.
On start up terminal shows:
"Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.
Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset"

And that's it, stays quite and running no further output and no access to terminal.

Does anyone have a suggestion on how to proceed with this one as it looks like a FW issue.

Thanks,
Oded

I have the same disk and the same wrong. Some one told me that is the head struct. Now i had to check disk head.

[waqas_ali766]

hehe . in this sitution head cannot stuck . if head stuck then it shows ready status and some time host fis error and shows pcb details like model and serial number .
it seems that there are pending sector or pcb lock thats why u cannot see any thing .
upload picture of pcb from component side. i tell u the points.
waqasali766@hotmail.com

[odedshankar]

yes it was a FW problem, the famous m CMD after clearing g-list helped in this case, but every case is different.

[hhhpppsss]

hehe . in this sitution head cannot stuck . if head stuck then it shows ready status and some time host fis error and shows pcb details like model and serial number .
it seems that there are pending sector or pcb lock thats why u cannot see any thing .
upload picture of pcb from component side. i tell u the points.
waqasali766@hotmail.com

hi waqas_ali:
I have the same problem with odedshankar. i connect bare PCB with termail shows:
Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 ....
LED:000000EE FAddr:0010289C

[DRforensic]

how to get in to terminal access?


my drive starts but not possible to Ctrl + Z it.

any solution?


hdd keeps busy


terminal output at start:

Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

[pcimage]

What model?

What fw version?

[DRforensic]

ST500DM002 KC45

[khelane]

hi
i have two of ST500DM002 KC45 model and this same probmlem
please put firmware
tnks

[DataPlanet]

For Terminal hanging I got the solution I think this is some kind of bug in the hdd when Glist list is full after reading firmware it stuck on pending sector.

Connect to the terminal after (P) SATA Reset message Ctrl+Z without delay of 1 second you can try many time if the timing will correct after reading of firmware it will come to F3T>

if you delay in pressing Ctrl+Z it go to read smart report and hang.

[fali2004]

Yesterday I was trying to unlock the terminal hard disk

Short read channel on PCB but did not have access

In the terminal reports me the following:

FAIL Op = 0100 Resp Servo = 0007
2BA0 ResponseFrame 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Op = 0100 Resp Servo = 0007
2BA0 ResponseFrame 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Op = 0100 Resp Servo = 0007
2BA0 ResponseFrame 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Op = 0100 Resp Servo = 0007
2BA0 ResponseFrame 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000

LED: 000000EE FAddr: 0010289C

What can be happening? Please I need help.

Thanks in advance

[odedshankar]

does the motor spins down after a while with these messages, if it does probably bad heads

[fali2004]

Thanks you for you response,

not think it is bad heads, The eeprom is another identical hard drive and I think this is why the messages were exchanged because the original is bad.

What I can do to access the data?

Thanks in advance

[hhddrec]

The eeprom is another identical hard drive and I think this is why the messages were exchanged because the original is bad.

Hola Fali!
Que quieres decir?
Que el chip de ROM original del disco esta en mal estado, y estas usando un chip ROM de otro disco?
Puedes mostrarnos datos identificativos del disco (modelo, FW, p/n, PCB id, ....)?
puedes mostrarnos fotos del disco y de la placa del disco por ambas caras?
como sabes que la ROM original esta en mal estado?
Que herramientas tienes para estos trabajos?
que conocimientos y habilidades tienes para este trabajo?

Para este trabajo se requeire conocimiento herramientas y habilidades
__________________

Hi Fali
What you want to say here?
Original ROM bad? and you arte ussing another ROM IC from another PCB?
CAn you show us ID from Drive (model, FW, p/n, PCB id, ....)?
CAn you show us pics from hd and from PCB booth sides?
How you know that original ROM is badly?
Which tools do you use?
Which skills have you got?

for this job skill, tools, and how know are needed

[fali2004]

Gracias por tu respuesta, la informacion del disco es la siguiente:

Mdl=ST500DM002
FW=KC45
PCB No=100535704 REV C

Se que esta mala porque un compañero la ha comprobado y asi me asegura que esta mal,

le he puesto un PCB con una EEPROM de otro disco equivalente ( es lo mismo que intercambiar el PCB de un disco a otro sin intercambiar EEPROM)

Detecta el disco con 3,86 GB de capacidad y emite sonidos de click al arrancar.

Si no tengo la EEPROM original, ¿es posible recuperarla o regenerarla la informacion de EEPROM para que el disco sea accesible??

Muchas gracias por adelantado

-------------------


Thanks for your answer, the information of the disk is:

Mdl = ST500DM002
FW = KC45
PCB No = 100535704 REV C

This is bad because a partner has tested and assures me so bad,

I've put a PCB with EEPROM equivalent disk (that is the same as exchanging the PCB from one disk to another without exchanging EEPROM)

Detects the disc with 3.86 GB capacity and emits clicking sounds when starting.

If I have the original EEPROM, is it possible to recover or regenerate the EEPROM information for the disk is accessible ??


Thank you very much in advance

[hhddrec]

Hola Fali!

Lo tines compicado; si no tinees la ROM original ya que esta no se puede regenerar.
Esiste un aposibilidad pero es muy remota. no creo que halla suerte.

Aun asi sigo creyendo que tu problema no esta en la ROM. Creo que tu problema es de cabezas o platos en mal estado.

Cuando das corriente al disco el motor se para a la de un tiempo entre 5 y 30 segundos?

Si la información es importante creo que lo mejor es que me lo envíes lo revisaría sin compromiso. revisa el privado que te envío.
gracias


________________________________
Hi Fali!

I have bad news for you; because if you have not original ROM this can not be regenerated. there is a remote posibility but i think will be not lucky.

but i think your problem is relative to bad heads, or bad media.

when yoou power up HDD, spin start and after that go down?

I think the best is contact with a Pro, if you want you can send me. revision is free off charge.
see private my post.

Thanks