Seagate ST3500630NS Barracuda Es 500Go low transfert speed

[samsam]

Hello

In my job I found 4 Seagate ST3500630NS Barracuda Es 500Go
they works but I have a low transfert rate (only 7 Mo/s, in the same pc/interface , I have 23 Mo with another seagate @server for exemple).
The S/N is 9QG84TZN and the label firmware is 3.APN
HDDScan report firmware is 3.APPZ
SMART says all is ok.
I attemp to update firmware with seaflash and 3BKT_3D.BIN

"Sf -m GALAXY -f 3BKT_3D.BIN -i ST3500630NS -b -v -s -x -w 10"

but seaflash say me, model "SEAGATE ST3500630NS ...... is not a SEGATE"

do you understand something ?

In one of this HDD, there is a label over the segate label where it's writting
DRIVE S/N 9QG84TZN (same as seagate)
NETAPP P/N : 108-00187+A0
IBM P/N 45E1424
IBM FRU :45E1425
MinOS : Data ONTAP 7.2.4L1

Do you think it's possible IBM or NETAPP rebrand seagate ?
do you think it's possible to put the standard seagate firmware ?

thanks for your help

[samsam]

50 view and no idea ?
perhaps I post on the wrong section ?

perhaps it's too specific but, in most case, it's posible to flash a rebanded firmware to the original manufacturer ?

thanks

[fzabkar]

HDD firmware consists of numerous modules. Part of the firmware resides in flash memory on the PCB, but the majority of the modules are stored in a reserved System Area on the platters. A firmware update replaces one or more of these modules, not all. If you update OEM firmware (eg IBM) with retail firmware, then you need to be absolutely certain that the original OEM modules are compatible with the retail modules. In fact there are cases (eg 7200.11 CCxx versus SDxx) where retail firmware is incompatible with other retail firmware.

That said, if you still wish to proceed, then backup your data and try the following:

Sf -m GALAXY -f 3BKT_3D.BIN -i SEAGATE -b -v -s -x -w 10

I suspect that the drive is reporting a model ID of "SEAGATE ST3500630NS" whereas SeaFlash is looking for "ST3500630NS".

Before attempting this procedure, could you provide a link to the update so that I could examine it for you? I should be able to tell you which firmware modules are being targeted.

Tip: Locating ROM and SA resources in firmware updates:
http://www.alexsoft.org/viewtopic.php?f=59&t=705&p=2196

BTW, the maximum sustained transfer rate for the ST3500630NS should be more like 72 MB/s.

Barracuda ES Serial ATA Product Manual:
http://www.seagate.com/staticfiles/supp ... 24667b.pdf

[fzabkar]

This Dell package contains 3.BKT Galaxy firmware:
http://downloads.dell.com/FOLDER0134822 ... 43_ZPE.exe

Here is the header of 3BKT_3D.BIN ("3D" = 3 discs):

Code:

Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

00000000  01 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00
00000010  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000020  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000030  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000040  30 02 80 00 00 00 00 00 00 00 00 00 00 00 00 00
00000050  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000060  DD AA E7 78 00 00 00 00 00 00 00 00 00 00 00 00
00000070  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000080  02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00000090  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
000000A0  75 00 14 00 00 00 00 00 00 00 00 00 00 00 00 00
000000B0  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
000000C0  1D E4 2A A5 00 00 00 00 00 00 00 00 00 00 00 00
00000090  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
........
000001E0  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
000001F0  00 00 00 00 00 00 00 00 00 00 00 00 00 00 A9 4F

The update appears to target three SA modules plus the flash memory on the PCB.

Code:

address range      size      function
                  (sectors)
--------------------------------------
0x200 - 0xEBFF     0x75      SA module
0xEC00 - 0x113FF   0x14      SA module
0x11400 - 0x573FF  0x230     SA module
0x57400 - 0x673FF  0x80      64KB ROM


[samsam]

Hello

I found the same .bin like you
http://downloads.dell.com/FOLDER0134822 ... 43_ZPE.exe

before start to update firmware, it's possible to backup the original IBM firmware with sf or other tools ?

how can I verify that retail firmware is compatible with original seagate firmware ?
If I backup my firmware and compare header with 3BKT_3D.BIN can I be sure that is compatible ?

Someone in may job says me this disk come from a SAS and have before I found it an sats to sas connector behind the PCB.
Perhaps this is why rate transfert is very slow (but optimised for SAS interface) ?

Just a detail :
I not wan't to open a store to repair HDD
I'm just a "life's curious people" who want to understand how it works
I have 2 of this disk, if they go to normal sata speed, I will be happy
If I brick them, ... I just say : ok I attempt to understand but I don't...
The more important thing for me is to understand how this work.

Thanks again for your help

[AesEbu]

Why are you talking about Dell? There are no firmwares that match on IBM website?

http://www-947.ibm.com/support/entry/po ... GR-5087370

[samsam]

oh sorry since i discover la label over label i only check from segate firmware

thanks for the link
but in my case i would be hard to use the standard updater from ibm

I have the hdd in sata (originnaly in sas)
I have an usb to sata interface
I have a standard pc

in my test, I plug the hdd in the pc in sata
on anothr pc i make a bootable usb key with sf
and i attempt to flash (with error writting on the first post)

with the ibm pakcage, can't use the update procedure since, i don't have any IBM hardware

Can I use an usb key to emule upgrade cd and start /bat manually ?

[AesEbu]

ST3250620NS, ST3500630NS, ST3750640NS to 3.AEV

Maybe not a goog idea after all.

[fzabkar]

before start to update firmware, it's possible to backup the original IBM firmware with sf or other tools ?

SeDiv or STR3000.

how can I verify that retail firmware is compatible with original seagate firmware ?

I don't know.

If I backup my firmware and compare header with 3BKT_3D.BIN can I be sure that is compatible ?

The backup will be in a completely different format. In fact your question indicates that you have not understood my analysis.

Someone in may job says me this disk come from a SAS and have before I found it an sats to sas connector behind the PCB.
Perhaps this is why rate transfert is very slow (but optimised for SAS interface) ?

A USB 2.0 enclosure will typically limit the transfer rate to 20MB/s - 30MB/s whereas USB 3.0 will typically get within 10% of the specified maximum transfer rate.

I can't imagine that there is any SAS related optimisation in the firmware. I would think that the SAS-SATA adapter is merely a passive connector.

[AesEbu]

HDD Tune shows a transfer speed of 40MB/sec with a ST750640NS (Barracuda ES) and usb to sata adapter. I don't think that the firmware update going to solve your problem.

[samsam]

hello

I make a bootable usb key
I extract on it hte ibm update "ibm_fw_sas_hdd_v1.08.01_windows-gs_32-64.exe"
I start pc, boot, go to directory
FDRIVE SCAN don't find my hdd
with FDRIVE LIST
I don't seen my model in the 86 listed
I read the disclamer and I think i need the "ibm_fw_sas_hdd_v1.03...."
because it's writting :
2.5 IBM SAS Hard Disk Drive Update Program
Version 1.02 to 1.03
...
ST3250620NS, ST3500630NS, ST3750640NS to 3.AEV


In my mind the 1.08 release contains the 1.01+1.02+1.03 etc but it seem to no...

for the interface, it not a simple passive connector I attemp to put picture just after

I know the usb sata interface limit, with all my other HDD I was around 20 MB/sec
with another HDD from the same sas but labelled IBM (and inside label another label seagate e-server) i have around 20MB
but with this particulary model only 7MB I really don't understand

I don't need 500go more storage, I don't need this HDD, but i wan't to understand why this limit..

If it's not from firware,where it could come from ?

thanks

[samsam]

front interface

Attachments

[samsam]

rear interface

Attachments

[samsam]

the 2 label (originally ibm label was over seagate)

Attachments

[fzabkar]

@samsam, I'm having some difficulty understanding your posts, but my examination of the update package would suggest that the relevant firmware image file should be G5003AEV.BIN.

image\extra\flashdrv\SAS_108A.DDB

Code:

Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

00002210  0E 00 47 41 4C 41 58 59 20 20 20 20 20 20 20 20  ..GALAXY       
00002220  20 20 20 20 20 20 20 20 20 20 34 32 44 30 30 30            42D000
00002230  32 20 53 54 33 35 30 30 36 33 30 4E 53 20 20 20  2 ST3500630NS   
00002240  20 20 20 20 20 20 20 33 39 20 14 00 61 00 33 2E         39 ..a.3.
00002250  41 45 56 20 20 20 20 20 20 20 47 35 30 30 33 41  AEV       G5003A
00002260  45 56 2E 42 49 4E 20 20 20 20 20 20 20 20 20 20  EV.BIN         
00002270  20 20 33 2E 41 45 47 20 20 20 20 20 20 20 35 30    3.AEG       50
00002280  30 47 42 20 53 45 41 47 41 54 45 20 47 41 4C 41  0GB SEAGATE GALA
00002290  58 59 20 53 41 54 41 20 49 49 20 20 20 20 20 20  XY SATA II     

Unfortunately this file appears to be absent from the "image\extra\flashdrv" directory.

As for the "Cruiser Interposer FC-SATA" adapter PCB, it appears to be similar to the following "Emulex/LSI Logic SATA to Fiber Channel HD Interposer Board, P19510-02-A":

http://i.ebayimg.com/00/s/NjE4WDE2MDA=/ ... p/$_57.JPG
http://i.ebayimg.com/00/s/NTc4WDE2MDA=/ ... s/$_57.JPG
http://i.ebayimg.com/00/s/NDQzWDE2MDA=/ ... s/$_57.JPG

[samsam]

hello,

Yes it's look to be the same adaptor.

My problem is simple, but perhaps is the solution i dream is bad:

I have 4 hdd from an old sas
all the 4 have the adaptor sata->sas
2 of this drive are rebranded IBM (originnaly seagate e-server 500go)
2 of this drive are rebranded .....like picture not really a new brand but NETAPP is writting on.. originaly seagate barracuda ES 500go

when I plug the "e-server" to sata to usb adpater, i have aroud 20MB/s
when I plug the "barracuda ES" to sata to usb adpater, i have aroud 7MB/s
I test it with lot of adapter and lot of pc

I my mind, problem come with the firmware 'netapps' but perhaps it's a mistake?

[fzabkar]

The adapter is FC-SATA, not SAS-SATA.

http://en.wikipedia.org/wiki/Fibre_Chan ... _connector

I have no idea whether 3.APN firmware is OEM or retail.