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 Post subject: WD500BPVT makes the click noise.
PostPosted: September 20th, 2014, 10:40 
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Joined: October 22nd, 2013, 20:00
Posts: 93
Location: Paris, France
Hello
WD500BPVT makes the click noise.

I have a hard drive of my client.

WD500BPVT makes the click noise. It detects as PC-3000 but does not show the model or size () but I can save ROM but can not see the sector.

in my opinion, the drive Head blocks.

WD5000BPVT
MDL: WD5000BPVT-60HXZT1
DCM: EHOTJHN

What is your advice?

thank you
Best regards

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 20th, 2014, 11:45 
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Joined: July 12th, 2010, 4:38
Posts: 1451
Location: Portugal
Try to do a ROM Headmap to disable heads and check wich one is bad.
You can also try to use a loader to check if it's really heads or FW problem.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 20th, 2014, 12:35 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
good advice PcLab

try to disable some heads to see if amy off them is badly

if you want i can help you via tv.
contact me


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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 20th, 2014, 15:51 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
hvd wrote:
Hello
WD500BPVT makes the click noise.

I have a hard drive of my client.

WD500BPVT makes the click noise. It detects as PC-3000 but does not show the model or size () but I can save ROM but can not see the sector.

in my opinion, the drive Head blocks.

WD5000BPVT
MDL: WD5000BPVT-60HXZT1
DCM: EHOTJHN

What is your advice?

thank you
Best regards


Heads are bad, requires cleanroom work and parts. We can almost certainly help.

Merci bien.

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 Post subject: WD500BPVT with a clicking noise
PostPosted: September 20th, 2014, 21:20 
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Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/
hvd wrote:
WD500BPVT makes the click noise. It detects as PC-3000 but does not show the model or size () but I can save ROM but can not see the sector.
Yes, that's bad heads, probably some surface damage.


pclab wrote:
Try to do a ROM Headmap to disable heads and check wich one is bad.
You can also try to use a loader to check if it's really heads or FW problem.
But what this will give for the clicking hard drive?
If a drive clicks, it can't read servolabels, so heads are to be replaced.

Headmap and loaders are the instruments for non-clicking hard drives. A reasonable check here would be to test the PCB by replacing it with a surely working one (after a ROM transfer).
If nothing has changed after that, then do a head swap, which in its turn will allow to judge the surface condition.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 6:31 
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Joined: October 22nd, 2013, 20:00
Posts: 93
Location: Paris, France
Hello
I try to launch the Utility Start with Karnel

I try to - RAM head Map edition

Here log in Pc3000

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 3
Cyl Count............................... : 256

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
ROM version............................. : 10.0TA
ROM generation.......................... : 10.0TA
Link table version...................... : 02.13.
Consolidated ROM version................ : 0010000T

ROM Modules:
Flash ROM dir reading................... : Ok
SA regions address...................... : by default
SA Translator loading................... : Ok

Heads configuration..................... : by map
Heads number............................ : 3
Heads number in use..................... : 3
Switched off heads...................... : No
Heads map............................... : 0,2,3
ROM Firmware version.................... : 0010000T


Code type to check...................... : TypeN
Code addr............................... : FFE00000
Code size............................... : 327681
Code reading............................ : Ok
Code pattern not found

Code type to check...................... : Type1
Code pattern not found

Code type to check...................... : Type2
Code pattern not found

Code type to check...................... : Type3
Code pattern not found

Code type to check...................... : Type4
LDR Byte................................ : 20
LDR Reg................................. : R4
Code offset............................. : 485A0
Map address............................. : 20017028
Data checking........................... : Ok
-------------------------------------

I agree with you photo of ROM head map editing


Thank


Attachments:
wd.png
wd.png [ 45.38 KiB | Viewed 11133 times ]

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Last edited by hvd on September 21st, 2014, 6:39, edited 1 time in total.
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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 6:38 
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Joined: October 22nd, 2013, 20:00
Posts: 93
Location: Paris, France
Hello

I try to launch the Utility Start with Normal Mode

Here Log:

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 3
Cyl Count............................... : 256

Zone allocation table................... : HDDs RAM reading error - Device Error Detected: "VSCE PERM OVL NOT LOADED. LDR Upload is recomended"

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
ROM version............................. : 10.0TA
ROM generation.......................... : 10.0TA
Link table version...................... : 02.13.
Consolidated ROM version................ : 0010000T

ROM Modules:
Flash ROM dir reading................... : Ok
SA regions address...................... : by default
SA Translator loading................... : Ok

Heads configuration..................... : by map
Heads number............................ : 3
Heads number in use..................... : 3
Switched off heads...................... : No
Heads map............................... : 0,2,3
ROM Firmware version.................... : 0010000T

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ID)..................... : SERVO ERROR CODE BASE SvirActSpeed
SA SPT Detect........................... : FAIL
SA dir reading (ABA/CHS)................ : Dir reading error ABA 281088 reading error Physical read error C/H/S: -256/1/1 - Device Error Detected: "SERVO ERROR CODE BASE SvirActSpeed"
SA Access............................... : NONE

Configuration reading................... : Module 02 not found


Thank

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 8:31 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Hi,

As you have already been told, the heads are bad.

I advise you to stop messing with this CLIENTS DRIVE and seek pro help for Cleanroom work.

Good luck :-)

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 14:33 
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Joined: October 22nd, 2013, 20:00
Posts: 93
Location: Paris, France
hello
  As I am a beginner so I need your help .

I have every tool to remove the hard drive (Cleanroom and HDDSurgery WDC 2.5 "-3.5" Ramp Set)

I can not find the hard drive on the same google.
To change head drive. We must find the hard drive the same model, MDL, DCM ?

WD5000BPVT
MDL: WD5000BPVT-60HXZT1
DCM: EHOTJHN

Thank


pcimage wrote:
Hi,

As you have already been told, the heads are bad.

I advise you to stop messing with this CLIENTS DRIVE and seek pro help for Cleanroom work.

Good luck :-)

_________________
Sorry from my English


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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 14:53 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
hvd wrote:
hello
  As I am a beginner so I need your help .

I have every tool to remove the hard drive (Cleanroom and HDDSurgery WDC 2.5 "-3.5" Ramp Set)

I can not find the hard drive on the same google.
To change head drive. We must find the hard drive the same model, MDL, DCM ?

WD5000BPVT
MDL: WD5000BPVT-60HXZT1
DCM: EHOTJHN

Thank


pcimage wrote:
Hi,

As you have already been told, the heads are bad.

I advise you to stop messing with this CLIENTS DRIVE and seek pro help for Cleanroom work.

Good luck :-)

As been told before, don't mess with a clients drive.
You can buy tools but not knowledge....

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Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se


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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 16:00 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
Headstack matching for Western Digital:
http://www.alexsoft.org/viewtopic.php?f=86&t=1036

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 17:44 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
fzabkar wrote:
Headstack matching for Western Digital:
http://www.alexsoft.org/viewtopic.php?f=86&t=1036

Frank, with all respect....If that had been your drive how would you like it to be handled?

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Rescue IT Dataräddning Göteborg AB
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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 21st, 2014, 18:27 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
Information wants to be free.

If it were my drive, I would learn how to fix it myself, whatever the cost.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 1:45 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
And that is exactly what 99.99% of the common user is NOT able to do, and needs to rely on other with their important data.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 1:55 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
"Common users" do not have PC3000 or Cleanroom and HDDSurgery WDC 2.5 "-3.5" Ramp Set.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 2:56 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
fzabkar wrote:
"Common users" do not have PC3000 or Cleanroom and HDDSurgery WDC 2.5 "-3.5" Ramp Set.


That's true, but he also admitted he's a "beginner". Which is fair enough, everyone has to start somewhere, but I wouldn't want a "beginner" working on my drive with my precious data on it.

So on this occasion, I advised outsourcing to an experienced lab.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 4:07 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Negative.

I can smell 'things went bad with this drive' from down here.

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 6:29 
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Joined: October 29th, 2012, 15:03
Posts: 96
Location: France
Hello on those zephyr drive physical headmap is trycky, preamp revision too

Just hope that you didn't scratch the platters by power up / down several times the HDD.

Not a easy drive to start with, in fact all customers drive are not good to start with, better to practice on stock HDD that you will kill for knowledge and practice.

Anyways Good Luck

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 Post subject: Re: WD500BPVT makes the click noise.
PostPosted: September 22nd, 2014, 14:04 
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Joined: October 22nd, 2013, 20:00
Posts: 93
Location: Paris, France
hello
Yes I am a beginner but I have experience in repair of laptop graphics chipset.

I try removing the drive head on a good hard drive similar but not the same PN. I walk up the drive head, there is no problem. Hard drive fonctione correctly.

With the advice of Mr lcoughey .I ordered another hard drive that is the same model and P / N and the same month and year.

I'll try and I'll keep you running.

Thank

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