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 Post subject: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 10:36 
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Joined: April 24th, 2015, 10:00
Posts: 3
Location: Germany
Hello everyone.
I have a ST1000LM025/ HN-M101ABB USB 3.0 hard drive that failed recently (my personal drive, I'm not a professional).
Everything was working OK but when I plugged it the next day it wasn't recognized by any OS.
S.M.A.R.T. data shows nothing out of the ordinary (also short and long self-test don't report any error) but drive is inaccessible (IO error).
Here is what the linux syslog reports upon connection:

Code:
[ 6849.614270] sd 13:0:0:0: [sdf] 1953504688 512-byte logical blocks: (1.00 TB/931 GiB)
[ 6849.615382] sd 13:0:0:0: [sdf] Write Protect is off
[ 6849.615387] sd 13:0:0:0: [sdf] Mode Sense: 27 00 00 00
[ 6849.616492] sd 13:0:0:0: [sdf] No Caching mode page found
[ 6849.616497] sd 13:0:0:0: [sdf] Assuming drive cache: write through
[ 6849.655356] sd 13:0:0:0: [sdf] UNKNOWN Result: hostbyte=0x00 driverbyte=0x08
[ 6849.655363] sd 13:0:0:0: [sdf] Sense Key : 0xb [current]
[ 6849.655367] sd 13:0:0:0: [sdf] ASC=0x0 ASCQ=0x0
[ 6849.655369] sd 13:0:0:0: [sdf] CDB:
[ 6849.655371] cdb[0]=0x28: 28 00 00 00 00 00 00 00 08 00
[ 6849.655381] blk_update_request: I/O error, dev sdf, sector 0
[ 6849.655385] Buffer I/O error on dev sdf, logical block 0, async page read


(The last 7 lines are repeated several times, and happen on any sector I try to access)

The drive appears to spin normally, and makes a few light clicking noises at start-up, so the heads appear to move too.

I was able to hack into the serial interface. Here is the log:

Code:
ActiveFW : 00
FWVer : 0001
SATA PLL cal done
DDR size detected = 8MB

DDR size detected = 8MB

*PAUNI_L2957*PA VID=0006 PN=0009 Rev=0002- PA_UNI Found
*PAUNI_L2957*PA VID=0006 PN=0009 Rev=0002- PA_UNI FoundU
S_0SHK NF Cal:27
SO_1
SPU@31'C,4683mV
IS=6
CLA ..36/54
HO..OK
HO RPM=1883 OK
AC 1697
ST..OK
mS1 00000003
GT:423
SC(L):4114/33
BE.N:16
LD..OK
SK C:  7444 H:0
Boot Sector Error! Take a default.
Loaded FIT ( 0: 0: 1)
CalibTable Loaded. Rev:0x1B
ResoTable Loaded. Rev:0x01
Bump Limit Loaded. Rev:0x01
RRO1xTable Loaded. Rev:0x01
Fw Active 00
Ovly loaded to 0x00014D00
Ovly loaded to 0x1002E408
FdtTable Loaded. Rev:0x02
Reading Serial Num Pass
Up MC

PwrOn RRO1x @ H0
Table) cos = -1605376, sin = 806144
Coeff) cos = -22945, sin = 12984

DiskSlip : 254 [SrvTrk]
DiskSlip : 258 [SrvTrk]

PwrOn RRO1x @ H2
Table) cos = -1548544, sin = 703744
Coeff) cos = -83700, sin = 149028

DiskSlip : 240 [SrvTrk]
DiskSlip : 260 [SrvTrk]
TgtCyl:     832
Hd:   0 Zn:   0 Avg.:-     88
TgtCyl:  266176
Hd:   0 Zn:   1 Avg.:    1125

SVCAL(0080,0000)-->PASS
RecordValid Ok : 0407E47D 0007E41D
ReadyTime = 4461207 us
ENG>mS1 00000003
SK C:161356 H:0
SC(U)..4114/114
UD..OK : 114
PK_4   C:    45 H:0

Do you see any errors in this output?

Heads map output:
Code:
ENG>DF 61 4
E:0001
ENG>
HeadsMap: 0000, Bad Head = 0000 =

R-List output:
Code:
Num Defects/Entries: 1
|    0 | FFFFFFFF8 | 3FFF | 00.00 |

Slip-List is very long, it has over 10000 items (factory defects?)
V-List has 2032 elements.

The Flash dump from Samsung SRT was filled with errors (apparently newer drives cannot be dumped by SRT through the serial port).
I would appreciate any help so I can maybe recover some of the data.

The drive is still under warranty so I don't intend to do anything too involved with it (yes I read the various warnings about trying to DIY the drive)
I would just like to see if you have any idea what might be going on with the drive, and if there's any way I could recover some data.

Thanks in advance


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 Post subject: Re: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 15:25 
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Joined: April 24th, 2015, 10:00
Posts: 3
Location: Germany
Yes I tried doing that already, actually sometimes with the USB 3.0 cable it doesn´t even register as a drive, but the usb 2.0 cable always works.
Any ideas about the serial output?
The only error I see is "Boot Sector Error! Take a default." which doesn't help much...


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 Post subject: Re: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 15:32 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
i suspect bad sectors in SA.

the only thing wrong in the terminal output is "boot sector error" which means the original FIT is not loaded if am not wrong.

am not sure about Samsung SRT it if has a option to start HDD with modified head map in RAM, "Spildit" can explain this.

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 Post subject: Re: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 15:41 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Could be flakey heads too, I'd convert to SATA to have more control if it were in my hands.

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 Post subject: Re: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 16:50 
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Joined: April 24th, 2015, 10:00
Posts: 3
Location: Germany
Also the USB chip can apparently be bypassed to access the SATA signals.
Do you think there is a chance I could have more luck with SATA access? Keep in mind I have no specialized tools like PC3000 or such...


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 Post subject: Re: ST1000LM025/ HN-M101ABB IO error
PostPosted: April 24th, 2015, 18:26 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
viewtopic.php?f=1&t=29637

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