Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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hgst drive not recognized

June 9th, 2015, 2:21

I have a 2.5 " 500 GB hgst drive from my Asus laptop. It was clicking, it failed.

Using USB to SATA cable. It chirps for a sec, but It is not recognized in Linux, Windows or the BIOS.

I tried testdisk, it does not see it.

Is there anything else I can do?

Re: hgst drive not recognized

June 9th, 2015, 2:28

pranaman wrote:It was clicking, it failed.

...It chirps for a sec,...

Is there anything else I can do?

i don't think so
if your data is important send it to DR pro

Re: hgst drive not recognized

June 9th, 2015, 2:29

Clicking = physical failure (99% certainly bad heads, with a good chance of media damage)

Not DIY I'm afraid :-(

Do not power it up any more, as that will almost certainly make things worse, rather than better.

Seek professional assistance on this one.

Re: hgst drive not recognized

June 9th, 2015, 5:52

+1 for pcimage

pcimage wrote:Clicking = physical failure (99% certainly bad heads, with a good chance of media damage)

Not DIY I'm afraid :-(

Do not power it up any more, as that will almost certainly make things worse, rather than better.

Seek professional assistance on this one.

Re: hgst drive not recognized

June 11th, 2015, 16:51

I'll gladly take a look at it for you. I love working on HGST drives, so refreshing compared to all the Seagate nightmares that have been coming in.

Re: hgst drive not recognized

June 11th, 2015, 17:06

data-medics wrote:I'll gladly take a look at it for you. I love working on HGST drives, so refreshing compared to all the Seagate nightmares that have been coming in.


You too?

Getting fed up with wave after wave of clicking Seagates with media damage :-(

Re: hgst drive not recognized

June 12th, 2015, 4:36

If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!

Re: hgst drive not recognized

June 12th, 2015, 5:18

oliverpowell wrote:If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!


:shock: Shocking advice!

Re: hgst drive not recognized

June 12th, 2015, 8:09

oliverpowell wrote:If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!


yes, Shocking advice!

You need especial tools and correct spares for that, and correct techique.
hard to do if you have not experiece.

Re: hgst drive not recognized

June 12th, 2015, 8:14

oliverpowell wrote:If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!

Follow this advice and you will see the cost of professional data recovery services go up and the odds of success go down drastically.

This user "oliverpowell" should be banned before too much damage is done with his advice.

Re: hgst drive not recognized

June 15th, 2015, 2:28

We do. And it excludes what you told the guy..

Many people are comfortable removing a cover and some screws. But swapping heads and likewise is a whole different thing.

Re: hgst drive not recognized

June 15th, 2015, 2:56

oliverpowell,

I disagree with your advice - it misleads help seeking persons

no overread "precautionary wording" will help such persons, after they have
ruined their drives and data.

If an advice is published in this forum - the help seeking persons are in the
impression, that any advice they find here is qualified for public and especially
for them - ignoring even strong warnings... because thats for the dummies ...
and they definitely dont see themselves to be (DR) dummies.

***

Re: hgst drive not recognized

June 15th, 2015, 9:14

[/quote]Removing heads and platters requires killer skills but it wouldn't be too tough for guys playing with hard drives as their daily job which I mistakenly understood that these forum members are.[/quote]

The vast majority of visitors here are people in trouble looking for a way out of a distressing situation that they have inadvertently found themselves in, and there are a handful of very seasoned pro's that offer up advice and assistance freely. I really don't think that any of them would actually suggest that they try to attempt what you have suggested in any manner whatsoever....

I second Sean, Luke and others on this..... Very dangerous advice.

Re: hgst drive not recognized

June 15th, 2015, 9:46

Additionally, the actual 'swap' may go well in some cases, but ultimately there will be a fight to maintain its stability, prevent it failing again, correctly and safely deal with read errors and ensure valid and useful data is recovered in a suitable environment.

With commercial tools head change tools easily available (though with some exceptions, many are questionable...), it is an easy assumption to make that DIY is a simple approach, but drives are becoming more and more difficult to work with now and DIY attempts, especially on more modern drives, have serious affects to the chances of successful recovery in a professional lab following botched attempts.
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