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 Post subject: hgst drive not recognized
PostPosted: June 9th, 2015, 2:21 
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Joined: June 9th, 2015, 2:16
Posts: 1
Location: Southern California
I have a 2.5 " 500 GB hgst drive from my Asus laptop. It was clicking, it failed.

Using USB to SATA cable. It chirps for a sec, but It is not recognized in Linux, Windows or the BIOS.

I tried testdisk, it does not see it.

Is there anything else I can do?


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 Post subject: Re: hgst drive not recognized
PostPosted: June 9th, 2015, 2:28 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
pranaman wrote:
It was clicking, it failed.

...It chirps for a sec,...

Is there anything else I can do?

i don't think so
if your data is important send it to DR pro


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 Post subject: Re: hgst drive not recognized
PostPosted: June 9th, 2015, 2:29 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Clicking = physical failure (99% certainly bad heads, with a good chance of media damage)

Not DIY I'm afraid :-(

Do not power it up any more, as that will almost certainly make things worse, rather than better.

Seek professional assistance on this one.

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 Post subject: Re: hgst drive not recognized
PostPosted: June 9th, 2015, 5:52 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
+1 for pcimage

pcimage wrote:
Clicking = physical failure (99% certainly bad heads, with a good chance of media damage)

Not DIY I'm afraid :-(

Do not power it up any more, as that will almost certainly make things worse, rather than better.

Seek professional assistance on this one.


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 Post subject: Re: hgst drive not recognized
PostPosted: June 11th, 2015, 16:51 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
I'll gladly take a look at it for you. I love working on HGST drives, so refreshing compared to all the Seagate nightmares that have been coming in.

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 Post subject: Re: hgst drive not recognized
PostPosted: June 11th, 2015, 17:06 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
data-medics wrote:
I'll gladly take a look at it for you. I love working on HGST drives, so refreshing compared to all the Seagate nightmares that have been coming in.


You too?

Getting fed up with wave after wave of clicking Seagates with media damage :-(

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 Post subject: Re: hgst drive not recognized
PostPosted: June 12th, 2015, 4:36 
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Joined: June 12th, 2015, 4:31
Posts: 2
Location: NJ, USA
If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!


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 Post subject: Re: hgst drive not recognized
PostPosted: June 12th, 2015, 5:18 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
oliverpowell wrote:
If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!


:shock: Shocking advice!

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 Post subject: Re: hgst drive not recognized
PostPosted: June 12th, 2015, 8:09 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
oliverpowell wrote:
If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!


yes, Shocking advice!

You need especial tools and correct spares for that, and correct techique.
hard to do if you have not experiece.


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 Post subject: Re: hgst drive not recognized
PostPosted: June 12th, 2015, 8:14 
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Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada
oliverpowell wrote:
If you are comfortable with opening the drive, you can try replacing the damaged head or jumper of the drive. Else, professional services could evaluate it and post charges.

P.S. The drive cannot be detected by BIOS will not be visible under any data recovery programs interface either.

Good luck!!

Follow this advice and you will see the cost of professional data recovery services go up and the odds of success go down drastically.

This user "oliverpowell" should be banned before too much damage is done with his advice.

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 Post subject: Re: hgst drive not recognized
PostPosted: June 15th, 2015, 2:28 
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Joined: April 26th, 2012, 1:52
Posts: 388
Location: Chicago, USA
We do. And it excludes what you told the guy..

Many people are comfortable removing a cover and some screws. But swapping heads and likewise is a whole different thing.

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 Post subject: Re: hgst drive not recognized
PostPosted: June 15th, 2015, 2:56 
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Joined: September 2nd, 2008, 12:14
Posts: 447
Location: Austria / Europe
oliverpowell,

I disagree with your advice - it misleads help seeking persons

no overread "precautionary wording" will help such persons, after they have
ruined their drives and data.

If an advice is published in this forum - the help seeking persons are in the
impression, that any advice they find here is qualified for public and especially
for them - ignoring even strong warnings... because thats for the dummies ...
and they definitely dont see themselves to be (DR) dummies.

***


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 Post subject: Re: hgst drive not recognized
PostPosted: June 15th, 2015, 9:14 
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Joined: July 21st, 2010, 5:03
Posts: 247
Location: Norfolk, UK
[/quote]Removing heads and platters requires killer skills but it wouldn't be too tough for guys playing with hard drives as their daily job which I mistakenly understood that these forum members are.[/quote]

The vast majority of visitors here are people in trouble looking for a way out of a distressing situation that they have inadvertently found themselves in, and there are a handful of very seasoned pro's that offer up advice and assistance freely. I really don't think that any of them would actually suggest that they try to attempt what you have suggested in any manner whatsoever....

I second Sean, Luke and others on this..... Very dangerous advice.

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 Post subject: Re: hgst drive not recognized
PostPosted: June 15th, 2015, 9:46 
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Joined: November 9th, 2006, 15:15
Posts: 2984
Additionally, the actual 'swap' may go well in some cases, but ultimately there will be a fight to maintain its stability, prevent it failing again, correctly and safely deal with read errors and ensure valid and useful data is recovered in a suitable environment.

With commercial tools head change tools easily available (though with some exceptions, many are questionable...), it is an easy assumption to make that DIY is a simple approach, but drives are becoming more and more difficult to work with now and DIY attempts, especially on more modern drives, have serious affects to the chances of successful recovery in a professional lab following botched attempts.


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