Seagate black armor 110 not discoverable ??

[raven4d]

hello all ..

i have those two units , that ''supposed'' to hold backups .


Seagate Black armor NAS110 ..

the data is not needed at all ....

i just want to reuse the two units ..

tried to use the reset hole , but the same issue presists ..

the NAS unit , doesn't ping at all , and offcourse not browsable ..
not detected at all using black armor discovery software ..


any ideas would be appreciated ..
thanks

[HaQue]

Hi,
I guess you have the manual:
http://www.seagate.com/docs/pdf/en-US/blackarmor-nas-110-user-guide-us.pdf
Your information provided is not sufficient to really help.

some questions you might like to answer:

- Does it power up?
- Does it have/had any actual specific problems that you know of, meaning is it supposed to be working ok?
- You not being able to ping it can be as simple as a broken cable, an incorrect IP address, not knowing the IP, another network issue, etc etc etc..
- did you do the reset properly?

Resetting Your BlackArmor NAS 110 Server
Follow these steps to reset the BlackArmor server’s name, DHCP setting (network mode)
and log in password.
Note: You will need a paperclip or other narrow device to perform this task.
1. Carefully access the bottom of the server.
2. Ensure that the server is powered on and connected to the LAN.
3. On the bottom of the server, find a single small opening. The reset button is inside the
opening.
4. Insert the end of the paperclip into the opening, then press and hold the reset button. Do
not release the button yet.
5. Hold the reset button until the disk drive LED on the front of the server lights up, then
turns amber (yellow). This takes several seconds.
6. Release the reset button.
The server reboots itself. Once the server has restarted and the LAN and disk drive LEDs are
lit up, the reset is complete. The server is renamed to “BA-MAC address”, where MAC address
is the last six characters of the server’s MAC address.

- any strange noises?
- anything at all that may us help, remember we have never seen it, don't know the history, and cant "play" with it.


If you are feeling gung-ho, you might want to go all embedded hacking on it.. this page has the info you will need.

http://crapnas.blogspot.com.au/

and here is a review..
http://blog.testfreaks.com/review/seagate-blackarmor-nas-110-1tb-nas-box/
waiting for more details and will be happy to help..cheers

[raven4d]

good evening

and thank you V.much for your help ..

1-Does it power up?

yes , acts like a healthy one .. the lids flashes the way they do in a healthy unit ..

2-Does it have/had any actual specific problems that you know of, meaning is it supposed to be working ok?

not at all .. just stopped responding ( the two units acted the same way)

3-- You not being able to ping it can be as simple as a broken cable, an incorrect IP address, not knowing the IP, another network issue, etc etc etc..

changed cables , even routers , with DHCP disabled/enabled , a network scanner doesn't detect it at all , and the black armor discoverysoftware will detect the IP automatically on healthy units ..

4- did you do the reset properly?
yes , untill the two blue lids turned red , and back to blue ( flashed ~30 secs till the unit was initializing)

5-- any strange noises?
not at all .. even when u want to shutdown the unit ( hold the power button for several secs) the lid flashes several secs while the unite in the shutdown process ( just like the healthy ones do)



when connected to a router the lan lid in the router in on , so the network part of the unit should be working fine , i think

thank you again for your ideas ..

[raven4d]

i have the idea of disassemblig the unit , and examin the internal HDD on ddi to see if it's problematic , but the thing is that i highly suspect the network part of the unit , as no pring at all ..

[einstein9]

hello all ..

i have those two units , that ''supposed'' to hold backups .


Seagate Black armor NAS110 ..

the data is not needed at all ....

i just want to reuse the two units ..

tried to use the reset hole , but the same issue presists ..

the NAS unit , doesn't ping at all , and offcourse not browsable ..
not detected at all using black armor discovery software ..


any ideas would be appreciated ..
thanks

the RESET will ONLY reset the Admin login to default

My Advice:

1- remove the hdd from inside and fix it to your computer
2- delete all partitions from it via windows
3- connect hdd back to NAS , the device will format it again and do the rest for you ( this will take maybe 5min)

then you can login via web access

good luck

thats why i love the BlackArmor - will upload the FW from its internal memory

after that download the latest FW ver. n update

[Touchclarity]

I believe Seagate have a software utility (available from their site) that will reset the Black Armour NAS's to Factory Default, erasing ALL user data and admin passwords in the process.... I have used this previously, and it takes some time to complete.... but it works a treat.

[einstein9]

I believe Seagate have a software utility (available from their site) that will reset the Black Armour NAS's to Factory Default, erasing ALL user data and admin passwords in the process.... I have used this previously, and it takes some time to complete.... but it works a treat.

BlackArmor uses Internal Memory to store its FW which also FORMATS the NAS and prepares all without any SW
just plug your new drives and wait for few minutes

I have here the Models 400 (4 drives) , 220 ( 2 drives ) and even the single drive 110 is the same

other types such as Buffalo, WD uses TFTP and you have to enter Emergency-Repair Mode & Upload FW Manually in order to repair bricked drives
WD NAS is so stupid where you have to do it manually in Linux

trust me i know what am talking about :>

good luck

[raven4d]

thank you all for your efferts .. especially einstein9 for the solution well appreciated

[HaQue]

So you got them up and running now?

[LRK]

This morning, two amber lights showed on my Black Armor NAS 110.
Two resets and unplugging power and LAN cables did not change anything , except only one amber light shows (the drive light). The other LED is not lit.
When I start Black Armor Discovery, it says it can't find any server.
I tried "repairing" Black Armor Discovery, but that didn't change anything.

The drive still works as a drive: I can manually access the non-password protected directories and copy files to other drives via Windows Explorer. It seems to be a problem with the system directory in which my system backups are stored. Black Armor Backup still works; I successfully created another System Backup which I stored on the Public (shared) directory ("Z" drive).

Went into Device Manager, where the NAS has a yellow alert triangle. Tells me no drivers are installed. Can't find any on an "update driver" search.

Tried typing the fixed I.P. address into my browser, but it just sent me to Google search rather than actually pinging the NAS.


What do I try next?