Hi,

I got a problem with my external HDD from Memup, it's 1TB disk and I got tons of importante backup into there.

So please all help is appreciated.

What's happening is when I connect the external HDD to USB port and passing some time it appear on My PC but I can't click there, otherwise all will get blocked.

Almost all the time after I remove the USB of external HDD from PC it says I have to format the disk, but how if I already removed?

I tried another PC, cables, all, but no sucess, my primary goal is to backup all data from this HDD and put it into a new, and how can I retrieve all my data from this supposed damaged disk to another?

So the drive is recognized but I can't access.

Look: