All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 60 posts ]  Go to page Previous  1, 2, 3
Author Message
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 1:32 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15528
Location: Australia
thatdellguy wrote:
koitsu wrote:
We can consider this matter closed and a success. "Like watching a bad movie with an ending you can predict" -- I guess that means he predicted success even though the film wasn't worth watching. ;-)


"Don't believe everything you read on the Internet as true"

Before ...
Quote:
4 Start_Stop_Count -O--CK 100 100 000 - 91
9 Power_On_Hours -O--CK 100 100 000 - 102
12 Power_Cycle_Count -O--CK 100 100 000 - 65
192 Power-Off_Retract_Count -O--CK 200 200 000 - 52
193 Load_Cycle_Count -O--CK 200 200 000 - 54

After ...
Quote:
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 101
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 115
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 74
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 61
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 148

13 Power On Hours and 9 Power Cycles for a drive that was "catatonic" sounds fairly conclusive.

If the OP wants to play with the drive after he has completed the data recovery, we can provide irrefutable proof of the drive's status. This would involve dumping the drive's firmware modules, reading all 2TB of its capacity, and then dumping the modules again.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 10:14 
Offline
User avatar

Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
Congratulations! I under-estimated you.

_________________
http://www.datasaversllc.com


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 10:47 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
Spildit wrote:
This means that now we can do the slow fix and read/write modules and ROM on WD drives that are USB only by HDDSuperTool bypassing the USB bridge chip.

I would just like to point out that it depends on the USB bridge. Some will not process the vendor specific commands, and sometimes even react funny to regular commands. So it cannot be claimed to always work.

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 14:51 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15528
Location: Australia
From ddrescue's final report ...

    (2000 GB) / (69,733 kB/s) = 7.97 hours

It would be nice to have a script that parsed mod01, identified all the module IDs and their sizes, and then retrieved each of them.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 17:51 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
You mean like this? :D

PS The whole point of the scripting tool was so that OTHERS could write scripts to do the things they wanted :wink:


Attachments:
wd_royl_dump_mod_all.txt [7.14 KiB]
Downloaded 989 times

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone
Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 28th, 2015, 18:02 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15528
Location: Australia
Thanks very much. Yes, I have every intention of writing my own scripts for HDDSuperTool. I just need the occasional motivation. :-)

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: December 29th, 2015, 13:03 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
That the Worthiest post, I ever read it for this kinda HDD

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: January 31st, 2016, 10:24 
Offline

Joined: January 31st, 2016, 9:14
Posts: 1
Location: Poland
koitsu wrote:
Oh my... it's working after the mod02/mod32 patch! The drive didn't go into a catatonic state, and I/O appears stable so far:

Code:
GNU ddrescue 1.17
About to copy 2000 GBytes from /dev/sdb to /dev/sdc
    Starting positions: infile = 0 B,  outfile = 0 B
    Copy block size: 128 sectors       Initial skip size: 128 sectors
Sector size: 512 Bytes

Press Ctrl-C to interrupt
rescued:    16818 MB,  errsize:       0 B,  current rate:     119 MB/s
   ipos:    16818 MB,   errors:       0,    average rate:   98929 kB/s
   opos:    16818 MB,    time since last successful read:       0 s
Copying non-tried blocks...

/dev/sdb = origin drive (now patched)

/dev/sdc = destination drive (same capacity, slightly more LBAs, same sector size)

I'll let this run and see what the result is in the morning.


Seems like I have exactly the same issue with WD Elements WDBUZG0010BBK-03.
Slooooow detection under OS, lags, unable to copy, Imaging transfer ca. 60kB/s (44days to complete).
Did you have to replace te PCB or you were able to clear/fix 02 and 32 through USB ?


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 8th, 2016, 1:41 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
koitsu wrote:
Well, I have a way to keep the drive "alive" for longer periods of time, but it does appear that reading certain LBA ranges cause the drive to go into a catatonic state. From my review of my data, I'm thinking these regions are calculable.

I believe this supports fzabkar's theory that there may be a specific head that's misbehaving or wonky. The drive has 4 platters with 8 logical/physical heads.

The bright side is that with my workaround, the successful I/O period is substantially longer, allowing me to try the mod02/mod32 patch without too much worry. I'll give that a shot. I'm hoping that might make the overall drive behaviour on failures/retries/etc. "better" for something like ddrescue.



Dear koitsu,,

I'v similar drive has the same problem, in your case you'r say " you have a way to keep the drive "alive" for longer periods of time,"
Can you tell me how you do that, to apply this in my case?

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 8th, 2016, 9:34 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
eng.mas wrote:
koitsu wrote:
Well, I have a way to keep the drive "alive" for longer periods of time, but it does appear that reading certain LBA ranges cause the drive to go into a catatonic state. From my review of my data, I'm thinking these regions are calculable.

I believe this supports fzabkar's theory that there may be a specific head that's misbehaving or wonky. The drive has 4 platters with 8 logical/physical heads.

The bright side is that with my workaround, the successful I/O period is substantially longer, allowing me to try the mod02/mod32 patch without too much worry. I'll give that a shot. I'm hoping that might make the overall drive behaviour on failures/retries/etc. "better" for something like ddrescue.



Dear koitsu,,

I'v similar drive has the same problem, in your case you'r say " you have a way to keep the drive "alive" for longer periods of time,"
Can you tell me how you do that, to apply this in my case?


update
Today, I tried patches mod02 and mod32 by HDDsupertool, and I successed to patche it, it become more faseter

But when I tried to clone it by DDrescue, it read some sector and conn't read other, it's that indicate there is head sick?

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 9th, 2016, 1:20 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
Spildit wrote:
Most likely one of more of the heads are gone.

You will need proper tools to clone the drive with the good heads if that is the case and using USB interface doesn't help as well.

Did you try to do a reverse clone ?

On drives with the slow issue that i've clones (with hardware assisted cloning tool) ALL of them had patches of bad sectors on some point on the platter. Maybe you have hitted some bad sectors but maybe you can clone on reverse or skip the bad area.

If the problem is indeed with one or more heads either you live without the data on that platter or you have to send the drive in for data recovery to a proper data recovery firm (not a regular computer repair shop) with a proper aseptic hepa 100 room or laminar flow workbench.


Now, I'm doning "forward" normal clone by DDrescue, and then, I'll try to make reverse clone, I hope that success
If that failed, I'll try to convert PCB to SATA, and image it by "DC", if give me the same results, there is a problem in one or more head, but if I can image it by SAtA PCB, the image will be encrypted, and I'll face new problme "How to decrypt the data"
because, I don't have the proper tool to decrypt the data.

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 9th, 2016, 7:11 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
If the problem is head(s), converting to SATA is not gonna help you
anyway, do not clone partial by USB and partial by SATA
regarding the encryption, upload a clear pic. of the PCB or write the chip marking


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 9th, 2016, 9:48 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
jermy wrote:
If the problem is head(s), converting to SATA is not gonna help you
anyway, do not clone partial by USB and partial by SATA
regarding the encryption, upload a clear pic. of the PCB or write the chip marking


If the problem is head(s), converting to SATA is not gonna help you
I know that it's give me the same result as well as the data will be encrypted.
I'll upload a pic tomorrow, the HDD is not beside me now :(

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 10th, 2016, 2:55 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
this is the pic for HDD and chip
Image

Image

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 10th, 2016, 9:02 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
if you convert to SATA, then clone it to another WD
1) make sure they have the same LBA's
2) 4061-705094 uses the same chip and able to decrypt the data


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 14th, 2016, 7:36 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
jermy wrote:
if you convert to SATA, then clone it to another WD
1) make sure they have the same LBA's
2) 4061-705094 uses the same chip and able to decrypt the data



the pic after finish clone:
Image

it's clone about 75%

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 14th, 2016, 14:24 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
First, I see you did it wrong, you have to clone the entire drive I.e.
Code:
ddrescue <parameters> /dev/sdc /dev/sda <logfile>

not a partition (sdc1).
Second, with that size of error , I would have considered to clone it with hardware (I assume you'll have a lot more data out).


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 14th, 2016, 16:21 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
75% looks like good data from 3 heads (748GB), and one bad head with no data (252GB, and last successful read was 1.1 days ago). 25% of the data is toast unless you take it to a professional that is capable of replacing heads. I don't see any more do-it-yourself for that drive.

Also, as jermy pointed out, you might have a bit of extra trouble working with the recovered disk since you cloned a single partition to a whole drive.

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: February 15th, 2016, 1:35 
Offline
User avatar

Joined: January 1st, 2015, 9:04
Posts: 138
Location: palestine
Thank you for your replies
I'll reclone it by your recmmandation.
After get the most data, I'll see what I can do for a sick head.

_________________
Expect, the Unexpected


Top
 Profile  
 
 Post subject: Re: Advice on recovery for a WD My Passport 2TB USB drive
PostPosted: April 4th, 2017, 17:01 
Offline

Joined: February 4th, 2017, 12:05
Posts: 22
Location: columbus ohio
I can help you with decrypting the data, if you still need. I know how to set up a
decryption filter using cryptsetup in linux.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 60 posts ]  Go to page Previous  1, 2, 3

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: qwerthj and 125 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group