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mariosalex
 Post subject: My Passport problem
PostPosted: February 8th, 2016, 5:38 
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Joined: February 8th, 2016, 5:33
Posts: 3
Location: Greece
Hello all

I need help with a hard drive I have, it is a Western Digital My Passport 1TB Blue color.

It stopped working and I give it to a company here in Athens and after they keep it for 2 weeks they said that they can do nothing about hard drive :evil:

I am looking for someone with knowledge that can make it to take data of the drive. I Do not care about the drive, he can keep it later.

The drive takes power and makes weird noise. Like klak klak klak. And then nothing.

Please help
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MindMergepk
 Post subject: Re: My Passport problem
PostPosted: February 8th, 2016, 5:44 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
a respected member on this forum, highly recommended.
"Northwind" is the id on this forum, check there site and send your disk for proper diagnostic.

http://www.northwind.gr

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pcimage
 Post subject: Re: My Passport problem
PostPosted: February 8th, 2016, 10:38 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Who did you take it to in Athens?

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jono-ats
 Post subject: Re: My Passport problem
PostPosted: February 8th, 2016, 14:19 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
MindMergepk wrote:
a respected member on this forum, highly recommended.
"Northwind" is the id on this forum, check there site and send your disk for proper diagnostic.

http://www.northwind.gr



+1 for Northwind in Saloniki

Kali Tehee!

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mariosalex
 Post subject: Re: My Passport problem
PostPosted: February 8th, 2016, 14:42 
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Joined: February 8th, 2016, 5:33
Posts: 3
Location: Greece
Thanks for answers!
I have given the HD to a company in Pireaus.
I will phone call Northwind and let you know.
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northwind
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 3:06 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...

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pcimage
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 3:31 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
northwind wrote:
The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...


Nice work Northwind!


This other company that had it before, were they purporting to be "DR Specialists" or just a PC shop?

If they were claiming to be DR experts then they need to be "named and shamed" :twisted:

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unknown
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 4:07 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Good job (northwind). :)
For curiosity, has the company of butchers opened the drive ( top lid )?
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HaQue
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 4:17 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
Great work!

northwind wrote:
The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...


That's what users are told over and over.. ooh, Jen! :
Attachment:
have-you.gif
have-you.gif [ 496.26 KiB | Viewed 11784 times ]


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northwind
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 14:18 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Thanks everyone, yes the top lid was opened.
However we don't have the liberty to reveal if they send it to a specialized DR lab or some PC shop.
Since the owner is following this thread, he can reply to this if he wants.

The drive is at 35% imaging with some errors, but so far it looks quite good.

HaQue wrote:

That's what users are told over and over.. ooh, Jen! :
Attachment:
have-you.gif

Haha, IT crowd rocks! :-)

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unknown
 Post subject: Re: My Passport problem
PostPosted: February 10th, 2016, 14:20 
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Joined: October 21st, 2007, 8:48
Posts: 1712
northwind wrote:
Thanks everyone, yes the top lid was opened.
However we don't have the liberty to reveal if they send it to a specialized DR lab or some PC shop.
Since the owner is following this thread, he can reply to this if he wants.

Any signs of fingerprints or broken heads...etc. :) ?

I wish it complete 100% my friend. :)
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northwind
 Post subject: Re: My Passport problem
PostPosted: February 11th, 2016, 3:00 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Yes there was dust inside, and 2 heads sliders were missing.

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unknown
 Post subject: Re: My Passport problem
PostPosted: February 11th, 2016, 3:10 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Thanks for the reply my friend.
I had a similar case 3 days ago where the "butchers" opened the top lid and fingerprints and dust everywhere and head 0 was broken completely.
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mariosalex
 Post subject: Re: My Passport problem
PostPosted: February 13th, 2016, 5:33 
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Joined: February 8th, 2016, 5:33
Posts: 3
Location: Greece
They recovered about 80% of my data. I am very happy with result. Nice job George and Dimitris. :D :mrgreen: :!:

I will pay next week and get my data.
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unknown
 Post subject: Re: My Passport problem
PostPosted: February 13th, 2016, 11:01 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Glad to know.
Good job Northwind :)
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jono-ats
 Post subject: Re: My Passport problem
PostPosted: February 13th, 2016, 12:53 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
Opa Dimitrious!!

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northwind
 Post subject: Re: My Passport problem
PostPosted: February 14th, 2016, 8:02 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Yep, case closed, actually I think the recovered % is higher than 80% because a large amount of unrecoverable data was junk.
Anyways, client happy = we're happy.

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jermy
 Post subject: Re: My Passport problem
PostPosted: February 14th, 2016, 14:38 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
northwind wrote:
Anyways, client happy = we're happy.

Congrats
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