MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 27th, 2016, 2:56 
Offline

Joined: April 26th, 2016, 23:23
Posts: 2
Location: Ontario Canada
Hello everyone, I am sorry if this is the wrong section to post this but I've read a few posts on this forum and the knowledge here seem's to be quite strong so I was hoping somebody would be able to provide me any kind of feedback regarding my issue below.

To start off, I came here after searching google for ways to repair a Sata to USB enclosure board as any computer I attach to it won't detect the drive/enclosure properly. The hard drive enclosure I am using is a few years old but worked great until a few months ago when I thought my drive was bad.

The drive enclosure is the Ultra ULT40243 which seem's to be using the Initio 1608l chip http://www.initio.com/Html/inic-1608.html
I have a segate 320gig 7200rpm drive that is in the enclosure, which works fine when put into my HDD dock at home.

When I attach the drive to my laptop via USB, windows cannot find the driver for it.

Windows reads in device manager: Unknown Device.
Unknown device properties - Device status states:
This device is disabled because the firmware of the device did not give it the required resources. (Code 29)

Now I know I know, search google for 'unknown device' issues. I have tried and nothing helps. This seem's to be an issue with the sata to usb board and not windows. (Linux laptop won't detect it also. Disk Management doesn't see the drive).

As I was looking into this myself, I came across the following tool, USB Device Viewer. This is what it pulls for the Unknown Device:

Quote:
---===>Device Information<===---

ConnectionStatus: FailedEnumeration
Current Config Value: 0x00 -> Device Bus Speed: Full
Device Address: 0x00
Open Pipes: 0
*!*ERROR: No open pipes!

===>Device Descriptor<===
*!*ERROR: bLength of 0 incorrect, should be 18
bLength: 0x00
bDescriptorType: 0x00
bcdUSB: 0x0000
bDeviceClass: 0x00
*!*ERROR: Device enumeration failure




Here are some pictures I took of the board.

Attachment:
HDD_1.jpg
HDD_1.jpg [ 229.23 KiB | Viewed 4727 times ]

Attachment:
HDD_2.jpg
HDD_2.jpg [ 165.53 KiB | Viewed 4727 times ]

Attachment:
HDD_3.jpg
HDD_3.jpg [ 235.54 KiB | Viewed 4727 times ]



Now my question to this community. Is there anything that I can attempt to do to correct this? I know this is a older and low priced device but I feel I'd like to learn to possibly repair it and what's involved rather than just junk it and get a new enclosure. If I can't fix it beyond reasonable means, then be it but I'd like to learn.


Thank you kindly :-)


Top
 Profile  
 
 Post subject: Re: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 27th, 2016, 8:05 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
with all due respect and with no offence I think since
mrrhtuner wrote:
which works fine when put into my HDD dock at home

there are great knowledgeable people here who are trying the help recover valuable data not an old cheap convertor


Top
 Profile  
 
 Post subject: Re: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 27th, 2016, 19:06 
Offline

Joined: April 26th, 2016, 23:23
Posts: 2
Location: Ontario Canada
jermy wrote:
with all due respect and with no offence I think since
mrrhtuner wrote:
which works fine when put into my HDD dock at home

there are great knowledgeable people here who are trying the help recover valuable data not an old cheap convertor



I understand, but to a novice user this may be difficult but to somebody experienced it may be easy.

I thought it would be as simple as somehow re-programming the firmware....it's all wishfull thinking to be honest haha.

No offence taken, was just wondering if anybody had an methods.

Great forum nonetheless!


Top
 Profile  
 
 Post subject: Re: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 27th, 2016, 21:34 
Offline

Joined: April 25th, 2016, 21:13
Posts: 27
Location: Indonesia
Try to replacing the 25MHz crystal


Top
 Profile  
 
 Post subject: Re: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 28th, 2016, 3:12 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
deleted

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Problems with 2.5" hdd enclosure, Error code 29
PostPosted: April 28th, 2016, 4:56 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
My Google searches suggest that this product is USB powered, yet the following photo shows a 5V DC socket:

http://images.highspeedbackbone.net/Sku ... roduct.jpg

On examination of the PCB, ISTM that the HDD is powered from a 5VDC adapter connected to the DC socket, while the bridge electronics gets its power from the USB port via the 3.3V AX1117-33 LDO regulator at U3.

If you disconnect the AC adapter from the bridge PCB, does USBDeview still report the same "No open pipes" errors, etc?

Is there +3.3V at the output of the LDO regulator at U3?

Does the LED light up at any time?

Does the drive spin up inside the enclosure?


Attachments:
voltages.jpg
voltages.jpg [ 87.37 KiB | Viewed 4622 times ]

_________________
A backup a day keeps DR away.
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 173 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group