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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 2nd, 2016, 11:25 
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drHDD wrote:
Price for this case is $2000.

That means your charging 45c per hour. Now thats a bargain :shock:

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 17:11 
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Location: United Kingdom
labtech wrote:
Connect terminal and just power on. No need to issue commands for terminal output.


I started the terminal using putty, and I receiving as you can see in the pictures, a nonsense output.
I don't know if the cables or because I don't use a proper TTL-USB adaptor could be the problem.


Attachments:
terminal_cable_connection.jpg
terminal_cable_connection.jpg [ 140.13 KiB | Viewed 18793 times ]
terminal_output.jpg
terminal_output.jpg [ 85.21 KiB | Viewed 18793 times ]
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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 17:35 
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Joined: September 8th, 2009, 18:21
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Location: Australia
Select a baud rate of 38400 bps.

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 17:43 
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Configuration from putty:
Speed: 38400
Data bits: 8
Stop bits: 1
Parity: None
Flow control: None


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 18:36 
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Have you followed the correct pinout?

http://www.kepmegosztas.com/img/b2e415fdc539c3e16732a0a5c4e24288/seagateconnector_pinout.jpg

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 18:55 
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Location: Australia
Also measure the voltages at the Tx and Rx pins, both at the HDD and at the adapter.

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 3rd, 2016, 21:46 
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Joined: October 16th, 2013, 13:21
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I may be wrong, but from the picture, the cable you have isn´t a USB-> RS232 cable, that is, one for "creating" a serial port in a computer without one ?

If that is the case, you should not connect the hdd direct to that cable, but would need another adapter to do the conversion from TTL<->RS232 ( a MAX3232 kind of circuit )


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 4th, 2016, 18:21 
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Joined: July 30th, 2016, 20:29
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Location: United Kingdom
I'll buy this one if it is doing my job.

http://www.ebay.co.uk/itm/CP2102-USB-2- ... SwNsdXTYsO

Thank you !!!


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 4th, 2016, 18:50 
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Joined: July 30th, 2016, 20:29
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Location: United Kingdom
Could you tell me please if this one is ok for what I need:

http://www.ebay.co.uk/itm/CP2102-USB-2- ... SwNsdXTYsO

Thank you


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 4th, 2016, 20:16 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
sorry for double post


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 4th, 2016, 20:17 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
I just ordered

http://www.ebay.co.uk/itm/USB-to-TTL-UA ... Sw~OdVayDY

I hope it will be ok


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 5th, 2016, 19:02 
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Joined: October 16th, 2013, 13:21
Posts: 713
Location: Brazil
It should be. At worst, you will have to adapt it to 1.8V


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 8th, 2016, 6:29 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
I've just received my TTL to USB adaptor and this is the info from terminal
Code:
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:0019

(P) SATA Reset

after I pressed CTRL+Z

ASCII Diag mode

F3 T>



What should I do next, please.

Thank you


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 8th, 2016, 11:24 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Press CTRL + X and paste the output here.

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 8th, 2016, 17:07 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
labtech wrote:
Press CTRL + X and paste the output here.

I have tried CTRL + X but it wasn't doing anything.
I have pressed CTRL + Z and after CTRL + X. Please find the file attached to see the output from terminal.


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CTRL+X.txt [6.03 KiB]
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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 8th, 2016, 19:32 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Looks fine so far.

And then: /7
X

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 9th, 2016, 15:52 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
labtech wrote:
Looks fine so far.

And then: /7
X


ok

Code:
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:0016

(P) SATA Reset

ASCII Diag mode

F3 T>/7
F3 7>X
Head 00 Resistance 0111
Head 01 Resistance 0140
Head 02 Resistance 015B
Head 03 Resistance 0101
F3 7>


Could you please help me with the next steps ...

Thank you very much for your time.


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 10th, 2016, 6:34 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Heads 1 & 2 seem weak. More than likely they are failing. Besides that, bad sectors have more than likely built up triggering firmware issues.

In short, the drive is very unstable and only a specialist IMHO will be able to do the job properly. Hopefully it is not too late. Need to keep it powered off.

Pcimage is highly recommended.

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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 10th, 2016, 7:54 
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Joined: July 30th, 2016, 20:29
Posts: 18
Location: United Kingdom
The HDD is all the time powered off.
I will receive the new 2Tb HDD WD Black Performance. It is possible to copy/clone data from the faulty one to the new one?
I've see some other cases resolved on the forum using the terminal commands.
Please help me with any advice that I can try at home.

Thank you for your support.


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 Post subject: Re: Seagate Barracuda ST2000DM001 1CH164-510 fw cc27 problem
PostPosted: August 10th, 2016, 8:37 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
If the heads are failing, how can read (copy/clone is a read operation) data? Analogous, if a person eyes are building cataracts, can they read a book well? No, need surgery to remove the cataracts.

I advised in your best interest. I had nothing to gain from my suggestion. Pcimage won't pay me an affiliate commission or something, hahahaaa. Matter of fact, I lost time thinking about what to suggest and post to help in your (drive's) best interest.

Good luck.

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