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AnnaAnna
 Post subject: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 11:35 
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It has been happening for about a year or more, so please don't say that this hdd is dying or smth. like that. After I start my computer it is working for a while, then suddenly stops. When I want to start it immediately after stopping, it makes 2 scratching sounds like this https://www.youtube.com/watch?v=kt6asKkMJq0 and won't start. Then I wait for about 15 mins and only then it starts and works well again. What does this sound mean, something wrong with arm?
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fzabkar
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 11:58 
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Joined: September 8th, 2009, 18:21
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Can you show us the SMART data?

You could use CrystalDiskInfo:
http://crystalmark.info/software/CrystalDiskInfo/index-e.html

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AnnaAnna
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 12:08 
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It is Seagate Pipeline 1 TB. Here is smart


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drHDD
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 12:32 
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Joined: October 5th, 2015, 18:53
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Power supply?
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AnnaAnna
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 13:19 
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drHDD wrote:
Power supply?

What do you mean?

It works without failure.

So, what is your supposition about my hard drive?
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drHDD
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 13:39 
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Seagates are very strict about power quality. even if look like power supply is working, but it could provide bad power quality. Seagates are very picky. May be it's not your case, but it's first thing which you need to check.
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fzabkar
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 15:51 
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Could you clarify what you mean by "suddenly stops" and "won't start"?

Does the computer hang (eg frozen mouse cursor) after it has been running for a while? Does it reboot?

When you restart your computer, does it hang in BIOS, or at the POST, or in Windows?

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jermy
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 16:03 
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MHO, connect it to terminal and show the log it produces when it happens.
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AnnaAnna
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 17:25 
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It stops during work, and then computer tries to restart but hangs at Motherboard Screen or rarely at post with a message like Disc read error.
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saltwater
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 17:55 
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This sound happens when one head is weak, and could not read servo.
In terminal you will see a "FAIL Servo" message.
Backup your data NOW!
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AnnaAnna
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 18:20 
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What do you mean by "terminal"? I don't understand.
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lcoughey
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 18:33 
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Joined: February 9th, 2009, 16:13
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If your data is valuable, send it to a data recovery pro. If not, send it back for a warranty replacement.

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saltwater
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 29th, 2016, 18:38 
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AnnaAnna wrote:
What do you mean by "terminal"? I don't understand.




http://malthus.mooo.com/viewtopic.php?f=2&t=756
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fzabkar
 Post subject: Re: What do these scratching sounds mean?
PostPosted: August 30th, 2016, 17:20 
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lcoughey wrote:
If your data is valuable, send it to a data recovery pro. If not, send it back for a warranty replacement.

AIUI, the drive is working for the most part. The hangs/reboots are intermittent. The OP doesn't need any professional intervention.

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