MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 8:23 
Offline

Joined: September 2nd, 2016, 5:49
Posts: 5
Location: Bulgaria
Recently my Airport Time capsule reported that my drive is bad and i stopped
seeing it.
I opened the airport and removed the drive.
Attaching drive to linux did not help. In bios it was partly recognised as 6gb drive.
Under operating system linux does not see it too.
After the drive is spinning i am hearing 3-4 clicking sounds which may be not so good.
I attached serial port and this is what i see:

----
Boot 0x40M

Spin Up
FAIL Servo Op=0100 Resp=0007
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1980 004E 03B4 4300 0008 0000 0000 0000 0D7B 0000 0000 0000 0000 0000 0000 0000 4202 2BF9 FFFF 2000 20DC 0000 0000 4155 0000 4155 0000 2247 0000 0020 001A 0007 0010
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2080 004F 03B4 4300 0008 0000 0000 0000 0D7B 0000 0000 0000 0000 0000 0000 0000 4202 2BF9 FFFF 2000 20DC 0000 0000 4155 0000 4155 0000 007F 0004 0020 001A 0004 0000.

-----

Disk is encrypted from the airport.
Anyone knows what could be the problem ?
I hope it's not broken head or something even more bad.
Any help is appreciated.


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 8:29 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
sanitariu wrote:
I hope it's not broken head or something even more bad.

DM series... Fail servo ... I'm afraid it is and or media damage


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 9:28 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
jermy wrote:
sanitariu wrote:
I hope it's not broken head or something even more bad.

DM series... Fail servo ... I'm afraid it is and or media damage

Pretty much

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 12:05 
Offline
User avatar

Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada
Yup...likely heads and media damage.

_________________
Luke
Recovery Force Data Recovery


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 12:15 
Offline

Banned User

Joined: August 12th, 2016, 12:54
Posts: 55
Location: US
sanitariu wrote:
Recently my Airport Time capsule reported that my drive is bad and i stopped
seeing it.
I opened the airport and removed the drive.
Attaching drive to linux did not help. In bios it was partly recognised as 6gb drive.
Under operating system linux does not see it too.
After the drive is spinning i am hearing 3-4 clicking sounds which may be not so good.
I attached serial port and this is what i see:

----
Boot 0x40M

Spin Up
FAIL Servo Op=0100 Resp=0007
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1980 004E 03B4 4300 0008 0000 0000 0000 0D7B 0000 0000 0000 0000 0000 0000 0000 4202 2BF9 FFFF 2000 20DC 0000 0000 4155 0000 4155 0000 2247 0000 0020 001A 0007 0010
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2080 004F 03B4 4300 0008 0000 0000 0000 0D7B 0000 0000 0000 0000 0000 0000 0000 4202 2BF9 FFFF 2000 20DC 0000 0000 4155 0000 4155 0000 007F 0004 0020 001A 0004 0000.

-----

Disk is encrypted from the airport.
Anyone knows what could be the problem ?
I hope it's not broken head or something even more bad.
Any help is appreciated.

You need to find a compatible model to replace the head

_________________
I am from cuudulieuocung.org and I am currently banned from this forum for creating multiple accounts to promote my crappy website.


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 2nd, 2016, 15:13 
Offline
User avatar

Joined: December 13th, 2008, 13:35
Posts: 308
Location: Los Angeles, CA USA
Once you get the drive recovered (if possible) or give up trying...

You may be entitled to reimbursement under consumer laws because you have a Seagate "DM" series 3TB drive (which fails much more often than a drive should). If you'd like more information, check out this link about the pending lawsuit against Seagate:
https://www.hbsslaw.com/cases/seagate

_________________
$300 Data Recovery - Los Angeles Data Recovery


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 9th, 2016, 0:14 
Offline

Joined: April 17th, 2016, 23:30
Posts: 47
Location: Australia
Can anyone with affected drives who live outside the U.S. do anything about this?


Top
 Profile  
 
 Post subject: Re: Seagate 3TB - ST3000DM001
PostPosted: September 9th, 2016, 12:29 
Offline

Joined: September 2nd, 2016, 5:49
Posts: 5
Location: Bulgaria
I will try head swap and now searching for the same model.
I will post my advance when i find good donor.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 36 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group