Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate ST2000DL001 busy

July 11th, 2011, 5:17

Hi i have a 2Tb Seagate LP ST2000DL001, it is recognised in Bios (model number, serial, capacity) but is always bsy.
can it be a head stuck?
any suggestions?
thanks in advance

Re: Seagate ST2000DL001 busy

July 11th, 2011, 5:32

Check PM.

Re: Seagate ST2000DL001 busy

July 11th, 2011, 5:43

Can be the BSY bug....

Re: Seagate ST2000DL001 busy

July 11th, 2011, 6:04

as it is with the 7200.11?

Re: Seagate ST2000DL001 busy

July 11th, 2011, 6:26

athlesi7 wrote: it is recognised in Bios (model number, serial, capacity).


If model/serial/capacity is normal then not BSY problem.

Re: Seagate ST2000DL001 busy

July 11th, 2011, 6:30

most probably smart problem

Re: Seagate ST2000DL001 busy

July 11th, 2011, 7:29

I've had 2 of these where clearing SMART brings the drive ready.

Re: Seagate ST2000DL001 busy

July 13th, 2011, 2:50

Thanks! Excellent job. Nick_CT is right, reset the SMART parameters and there you go.
should i trust the disk now? i should propably back up and send the drive to the warranty.

Re: Seagate ST2000DL001 busy

July 13th, 2011, 3:00

athlesi7 wrote:Thanks! Excellent job. Nick_CT is right, reset the SMART parameters and there you go.
should i trust the disk now? i should propably back up and send the drive to the warranty.


After SMART reset the drives, in my experience, worked for a few hours or few days, then went BSY again. The ones I worked on were RMA'd.

Re: Seagate ST2000DL001 busy

July 13th, 2011, 12:19

Don't trust it.

Get a replacement if possible through warranty.

Re: Seagate ST2000DL001 busy

July 14th, 2011, 9:54

athlesi7 wrote:Thanks! Excellent job. Nick_CT is right, reset the SMART parameters and there you go.
should i trust the disk now? i should propably back up and send the drive to the warranty.


You can scan it with MHDD.

Re: Seagate ST2000DL001 busy

September 20th, 2011, 12:31

Hi, I am having the exact same problem with the ST2000dl001. How did you clear SMART parameters? Is there a way to do it in a seagate terminal? Thanks

Re: Seagate ST2000DL001 busy

September 21st, 2011, 7:38

Coenwolf wrote:Hi, I am having the exact same problem with the ST2000dl001. How did you clear SMART parameters? Is there a way to do it in a seagate terminal? Thanks



For the 7200.11 bsy bug fix it says the following:

F3 T>/1
F3 1>N1
this is a S.M.A.R.T. erase

tutorial-resolve-lba-seagate-7200-bios-don-recognize-t11040.html

But I would test it on another drive first just to confirm it works ok.
Remember you do this at your own risk

Loki

Re: Seagate ST2000DL001 busy

October 24th, 2011, 6:29

Thanks Loki. Tried resetting SMART and comes to life for a few minutes and then spins down so cannot access. Any suggestions?

Re: Seagate ST2000DL001 busy

October 24th, 2011, 10:59

OK, so before you clear SMART, disk span up, no sounds whatsoever, kept spinning and stayed BSY?
Then, you cleared SMART and disk spins up, detects (you said "it comes to life") and spins down? Or it only spins up and down?

Re: Seagate ST2000DL001 busy

March 25th, 2017, 10:43

Wow i know this is old but i have the same problem, BSY and not terminal trying to short PCB but no luck, can someone shed some light please.

Thanks.
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