Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
May 29th, 2018, 8:58
Hello
I have a disk seagate st1000dm003 firmware cc44 that as a result of an electrical failure is recognized as only 4gb (it turns on normal, no strange noises, the bios like windows recognize it)
I think it may be the damaged firmware
Where can I find it and how to proceed?
May 29th, 2018, 10:36
Start by getting a terminal connection to the drive, and post the resulting log here.
May 29th, 2018, 13:42
Hello Effort66, you may contact Seagate support for this at
https://www.seagate.com/support/
May 29th, 2018, 16:53
deleted
May 30th, 2018, 8:31
Thank you for your attention.
The problem occurred when the ups failed in full installation of windows.
When restarting it appeared as a 4 GB disk. there is no visible damage to the pcb.
if I want to recover the data (it contains 700gb of technical information accumulated in years) but the option of sending it to a specialized company is not available in my country (I live in Cuba) and for the same reason it is not possible to consult Seagate. I have some experience repairing discs (I'm a hardware technician) but I have not found the firmware of this disc on the web
May 30th, 2018, 8:42
This is not a router where shutting down unexpectdly would corrupt the firmware with the fix being just a firmware upgrade away.
Can you get a terminal log ? That may give more information about what is happening with the disk.
Also, you may try contacting @Don Oleg from this forum, he is in Havana, I believe.
May 31st, 2018, 12:36
You have to swap the controller from your PCB to an identical matching production dates too preferably. To me, it sounds like some sort of issue with a translator.
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