ST2000DM001 Usb Hard Drive Disconnects from Windows

[adiel]

Folks, thank you for reading my post. I am trying to diagnose a hard drive problem.

The hard drive with failure is a Seagate ST2000DM001-1E6164.

The hard drive was inside a fantom external usb case. It is disconnecting from the system after a couple of minutes. (or seconds sometimes)

I managed to run CrystalDiskInfo while it is still connected to the USB. (Attached to this post)

My question is, if I know the firmware (CC45), can I use another PCB that has the same firmware (CC45) or write CC45 to the donor PCB to try to restore functionality to this hard drive? Thank you.

Note: I have also tried placing the drive on a different external case and it does the same thing: It will show up in windows explorer for a couple of minutes or seconds and then disconnects itself and the drive letter goes away.

Attachments

[MindMergepk]

problem is bad sectors I think or in worse case a weak head, no PCB swap will help to resolve the situation, contact a DR Pro to do the job.

[pclab]

If you are trying to repair it, I advise you to rather trash the drive or sell it for parts and get a new one.

[adiel]

Thank you for your suggestions. What causes the drive to disconnect itself? I thought that would have been PCB related.

[pcimage]

Thank you for your suggestions. What causes the drive to disconnect itself? I thought that would have been PCB related.

99% nothing to do with PCB. Bad sectors and/or firmware related I would expect.

The firmware issue is on the platters btw.... not the PCB.

[adiel]

Thank you for the information. Can the firmware issue on the platters be corrected through the PCB serial connection?

[pclab]

If the issue is REALLY only firmware, with a serial connection and the right commands it might work.
But probably you have other problems...