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 Post subject: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHandler
PostPosted: July 29th, 2019, 12:57 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
hello,

i have one seagate drive with following details

ST500DM002
1BD142-302
FIRMWARE: KC45
SERIAL NO.: Z3T60EB0

In perticular hard disk have no detection problem. No clicking noise. In Terminal i received MCMTFileHandler: EXCEPTION: Failed MCMT read request error. In various forum indicate that it has sys file 346 currupt. re write with healthy drive solve the problem. But i am nooby about this. Someone please help me and tell me how to read sys file from Healthy Drive and write back to faulty drive with step by step? Help is indeed.

Thank You.


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 Post subject: Re: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHan
PostPosted: July 30th, 2019, 5:34 
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Joined: May 9th, 2017, 11:33
Posts: 140
You can check which sys file has problems with Ctrl-X


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 Post subject: Re: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHan
PostPosted: July 30th, 2019, 6:09 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
I got this result when i press Ctrl-X

ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000


RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
684868 99999999 2430 02 002241 000000 2 43110081 XFR RD SYS LBA B 000000008E59 L 00000001 BO 000000 BES 0071700.007177F.0071700
687298 2430 7 02 002241 000000 1 00000080 XFR RD SYS LBA B 00000002EB0D L 00000001 BO 000000 BES 0071700.007177F.0071700
687305 7 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 000000008E59 L 00000001 BO 000000 BES 0071700.007177F.0071700
687313 8 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002EB0D L 00000001 BO 000000 BES 0071700.007177F.0071700
687322 9 2 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000060E8 L 00000001 BO 000000 BES 006015F.00601DE.006015F
687324 2 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002BD9C L 00000001 BO 000000 BES 006015F.00601DE.006015F
687333 9 241 02 002241 000000 2 43110081 XFR RD SYS LBA B 0000000060A4 L 00000004 BO 000000 BES 0071700.00718FF.0071700
687574 241 291 02 002241 000000 0 43110081 XFR RD SYS LBA B 0000000060A4 L 00000001 BO 000000 BES 0071700.00718FF.0071700
687865 291 242 02 002241 000000 2 43110081 XFR RD SYS LBA B 0000000060A5 L 00000003 BO 000000 BES 0071700.00718FF.0071780
688107 242 1123 02 002241 000000 0 43110081 XFR RD SYS LBA B 0000000060A5 L 00000001 BO 000000 BES 0071700.00718FF.0071780
689231 1124 41 02 002241 000000 0 43110081 XFR RD SYS LBA B 0000000060A6 L 00000002 BO 000000 BES 0071700.00718FF.0071800
689272 41 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000060A4 L 0000000A BO 000000 BES 0071700.0071BFF.0071700
689281 9 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055C4 L 00000009 BO 000000 BES 0073680.0073AFF.0073680
689285 4 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002B278 L 00000009 BO 000000 BES 0073680.0073AFF.0073680
689294 9 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055B4 L 00000008 BO 000000 BES 006402C.006442B.006402C
689302 8 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 006402C.006442B.006402C
689310 8 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055B4 L 00000008 BO 000000 BES 006402C.006442B.006402C
689319 9 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 006402C.006442B.006402C
691661 2342 6016 30 000000 000000 1 00000080 SPN_DN NORMAL
697743 6082 3670 2F 000000 000000 1 00000080 SPN_UP NORMAL
701413 3670 10 00 004024 000000 1 00000080 SEEK RD USR SEC CH 000000.0
724076 22663 1 27 004024 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 0156 00D0
0000 0000 FFFF 2928 012F 0001 00E0 004C 0007 0000 0001 0001 0BE6 03E7 FFE8 FEE8
724098 22 0 27 004024 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 0156 00D0
0000 0000 FFFF 2928 012F 0001 00E0 004C 0007 0000 0001 0001 0BE6 03E7 FFE8 FEE8
724099 1 0 27 004024 000000 1 00000080 SND_SRV 0501 0000 0000 0000 0000 0000 0000 0000 0001 0155 00D0
0155 0000 FFFF 2928 012F 0001 00E0 004C 0007 0000 0001 0001 0BE6 03E7 FFE8 FEE8
724099 0 1 27 004024 000000 1 00000080 SND_SRV 0106 0000 0000 0000 0000 0000 0000 0000 0001 0155 00D0
0155 0000 FFFF 2928 012F 0001 00E0 004C 0007 0000 0001 0001 0BE6 03E7 FFE8 FEE8
724100 1 0 27 004024 000000 1 00000080 SND_SRV 0501 008F 0000 0000 0000 0000 0000 0000 0001 7103 00D0
7103 0000 FFFF 2928 012F 0001 00E0 004C 0007 0000 0001 0001 0BE6 03E7 FFE8 FEE8
724100 0 49 39 10000000 000000 1 00000080 CLR_ALT
724112 12 29 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000045F5 L 0000012B BO 000000 BES 00A0BE5.00AA164.00A0BE5
724141 29 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002A2A9 L 0000012B BO 000000 BES 00A0BE5.00AA164.00A0BE5
726590 2449 6016 30 000000 000000 1 00000080 SPN_DN NORMAL
733416 6826 3668 2F 000000 000000 1 00000080 SPN_UP NORMAL
737084 3668 10 00 004024 000000 1 00000080 SEEK RD USR SEC CH 000000.0


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 Post subject: Re: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHan
PostPosted: July 30th, 2019, 9:28 
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Joined: May 9th, 2017, 11:33
Posts: 140
If you use Acelab tool check here: https://blog.acelaboratory.com/how-to-c ... mmand.html

If you use other tool i don't know. I may try on MRT to see if it can be done.


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 Post subject: Re: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHan
PostPosted: July 30th, 2019, 9:50 
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Joined: May 9th, 2017, 11:33
Posts: 140
I looked around in MRT for an option to Search SA file by LBA but could not find.


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 Post subject: Re: Seagate ST500DM002 1BD142-302 TERMINAL ERROR MCMTFileHan
PostPosted: April 12th, 2021, 12:49 
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Joined: April 2nd, 2021, 17:17
Posts: 2
Location: Germany
Hi,
I'm pretty new to this forum and have not that much of experience with recovering data from hard drives yet. I'm not a native english speaker so please forgive my english.
I have the almost same drive:

Drive: ST500DM002-1BD142-500
Firmware: KC45

with almost the same error in Terminal:

Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
(H) SATA Reset

(H) SATA Reset

(H) SATA Reset

(H) SATA Reset

(H) SATA Reset

Ctrl-X gives the folowing Output:

ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
10972 10972 00 0000 000000000000
12326 1354 00 0000 000000000000
13793 1467 00 0000 000000000000
15260 1467 00 0000 000000000000
16725 1465 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
616955 99999999 0 04 005041 000000 1 00000080 SRV_MEM Type 1 Addr 04001654 Cnt 0006
616955 0 1 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 061800BD Cnt 0001
616956 1 0 04 005041 000000 1 00000080 SRV_MEM Type 1 Addr 040016BA Cnt 000C
616956 0 0 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 0005003B Cnt 0001
616956 0 1 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 00000039 Cnt 0001
616957 1 0 04 005041 000000 1 00000080 SRV_MEM Type 1 Addr 0400166C Cnt 0006
616957 0 0 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 0400001D Cnt 0001
616957 0 0 04 005041 000000 1 00000080 SRV_MEM Type 1 Addr 04001670 Cnt 0006
616958 1 0 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 040000E7 Cnt 0001
616958 0 0 04 005041 000000 1 00000080 SRV_MEM Type 1 Addr 04001674 Cnt 0006
616958 0 0 04 005041 000000 1 00000080 SRV_MEM Type 6 Addr 00000099 Cnt 0001
616968 10 8 12 005041 000000 1 00000080 TEMP 41 degC
616977 9 2 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000075AA L 00000001 BO 000000 BES 0063EAC.0063F2B.0063EAC
616980 3 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000008E55 L 00000001 BO 000000 BES 0071700.0071BFF.0071700
616994 14 8 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071700.007177F.0071700
617002 8 8 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071700.007177F.0071700
617021 19 9 02 002241 000000 1 00000080 XFR RD SYS LBA B 00000000580B L 00000002 BO 000000 BES 0071800.00718FF.0071800
617030 9 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000000580B L 00000002 BO 000000 BES 0071800.00718FF.0071800
617049 19 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071704.0071783.0071704
617053 4 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071704.0071783.0071704
617071 18 6 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071701.0071780.0071701
617078 7 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 000000005702 L 00000001 BO 000000 BES 0071701.0071780.0071701
617096 18 8 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000000061B7 L 00000008 BO 000000 BES 0071700.0071BFF.0071700
617105 9 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000063E8 L 00000001 BO 000000 BES 0077380.00773FF.0077380
617110 5 3 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000061B7 L 00000008 BO 000000 BES 0071700.0071AFF.0071700
617113 3 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 00000002BE6B L 00000008 BO 000000 BES 0071700.0071AFF.0071700
617132 19 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000000060A4 L 00000004 BO 000000 BES 0071700.00718FF.0071700
617135 3 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000060A4 L 0000000A BO 000000 BES 0071700.0071BFF.0071700
669189 52054 8 34 005041 000000 1 00000080 TCC 0
729197 60008 8 34 005041 000000 1 00000080 TCC 0
730971 1774 0 47 000000 000000 1 00000080 DISC_SLIP
789205 58234 9 34 000000 000000 1 00000080 TCC 0


I read a lot in this forum and already tried quite a few tweaks like disabling media cache and other congen stuff with no effect so far.
I portet the tool "stuart-0.9" to read at least some of the data, but got stuck at some point.
I found out, that all blocks I tried to read beyond LBA 150b9a have read errors The blocks below (around the first 4GB of the drive) where OK.
I raised the ECC-Level to maximum and set read on error flag on and realized, that erroneous blocks could be read at least partially, for example I tried to read the MFT$ file of an NTFS partition and the first kB looked OK, the rest of the 4kB block was garbage, but it was everytime the same garbage (at least the checksum where always the same and it was not a remainder of a previous read of a good block or something like that)
This lead me to the assumption that reading the data gets out of sync, somehow. But I have no idea how to solve this.
I hope anybody of You can help me with that!


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