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Brand New 6 TB WD Noises

March 29th, 2020, 15:50

I just picked up a pair of Western Digital Red 6TB drives. They seem quite noisy and I want to make sure this is not an indication of defective drives.

I contacted Western Digital but they weren't that helpful:
I understand that you are experiencing issues with the WD Red drive. I apologize for the inconvenience caused to you.

Based on your concern, I would like to inform you that some noise will occur during normal drive operation. Although, it is important to recognize which noises indicate trouble or normal drive operation.

There can be several reasons why a WD drive may be making noise:
The drive is not getting enough power to fully spin up
The drive has failed.
Occasional clicks during data access,
Hard clicks during a head park operation (shutdown or sleep mode).
The data cable is faulty, or incompatible.
You may refer to the link mentioned below to determine the common causes and troubleshooting for them:

WD hard drive makes a repeated clicking sound
https://support-en.wd.com/app/answers/d ... 98~zj~PP_1

If the issue still persists then, you may replace the drive, please refer to the link mentioned below in order to learn about our replacement procedure and create replacement:


I've included recordings of the sounds that I am hearing, hoping someone here can advise.

Drive Off.mp3 (https://drive.google.com/open?id=1oLSLwiAKJjHL14dj5kCKohWC3kQL1a07) - This is the sound I hear from one of the drives when it is turned off.
Reading.mp3 (https://drive.google.com/open?id=1mek0vBiaM5LoUwuV50xJPvvKdAwBL2g2) - This is the sound I hear from both drives when performing a read test.

Thanks!

Re: Brand New 6 TB WD Noises

March 29th, 2020, 19:31

bejhan wrote:I've included recordings of the sounds that I am hearing, hoping someone here can advise.

Drive Off.mp3 (https://drive.google.com/open?id=1oLSLwiAKJjHL14dj5kCKohWC3kQL1a07) - This is the sound I hear from one of the drives when it is turned off.
Reading.mp3 (https://drive.google.com/open?id=1mek0vBiaM5LoUwuV50xJPvvKdAwBL2g2) - This is the sound I hear from both drives when performing a read test.

Thanks!


I can barely hear anything in the first recording, and nothing at all in the second.

Re: Brand New 6 TB WD Noises

March 30th, 2020, 4:30

yep, same here, I couldn't hear anything at all.

Re: Brand New 6 TB WD Noises

March 30th, 2020, 11:55

Hello,
You Should Please Check This -> https://youtu.be/TRHhkX2EPag

Re: Brand New 6 TB WD Noises

June 14th, 2020, 14:02

Sorry for the very very late reply, turns out I wasn't subscribed to this thread for some reason.

LarrySabo wrote:I can barely hear anything in the first recording, and nothing at all in the second.

northwind wrote:yep, same here, I couldn't hear anything at all.

I did my best to record the sounds but it was quite difficult to capture them.
Though, I just listened to the files in VLC at 125% volume and was able to make out the sounds.

Amarbir[CDR-Labs] wrote:Hello,
You Should Please Check This -> https://youtu.be/TRHhkX2EPag

Thanks for this, it seems the rapid clicking sounds I am experiencing (Reading.mp3) are not so unusual.
These sounds are a bit too close to the grinding I've associated with a drive dying so I was worried when I heard them in brand new drives.
I won't worry to much about the noise I hear in one of the drives when it is shut off (Drive Off.mp3) since I rarely turn them off.

Anyway, I've since taken a leap of faith and continued to use the drives.
They are in RAID 1 after all so as long as both drives don't fail simultaneously...
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