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drumtpy
 Post subject: WD Black 4TO ko
PostPosted: January 4th, 2021, 11:17 
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Joined: January 4th, 2021, 10:52
Posts: 2
Location: France
Hello, my WD HDD is no longer working. Most of my datas were backed up but I have some losses and I would like to try to recover this data + it's interesting to better understand how HDD works.

The problem: at launch (Sata), the disk spins then clicks a few times and seems blocked. I enclose a recording of the noise (mp3 in the archive).
In the bios the disk is detected with 0 Tb.

What do you think I can do to try to recover datas ?

What I tried:
- clean the contacts by unscrewing the PCB
- try to do a more in-depth diagnosis with the Hiren Boot 14.1 tools - without success

The HDD reference: WD4001FAEX-00MJRA0 / Firmware: 01.01L01
Purchased July 2013.


Attachments:
File comment: WD HDD click
00069 - Copie_Trim.mp4.rar [221.96 KiB]
Downloaded 542 times
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ddrecovery
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 14:38 
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Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA
I have not listened to the audio due to possible viruses.
Does the drive spin up, click and then shuts down, or click and continue spinning?

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fzabkar
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 14:44 
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Joined: September 8th, 2009, 18:21
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ddrecovery wrote:
I have not listened to the audio due to possible viruses.

https://www.virustotal.com/gui/url/86553781cf222373d21358480369bc69cfe0ad3e762c44e243c96fd31cde82c9/detection

Only Google Safebrowsing detects it as "Malicious".

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ddrecovery
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 15:41 
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Location: Phoenix, AZ USA
Unfortunately that does not sound like a DIY job.
Sounds very much like read-write head failure unfortunately.

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jono-ats
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 17:15 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
Clicking WD is usually heads. Not a DIY fix.

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drumtpy
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 17:59 
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Joined: January 4th, 2021, 10:52
Posts: 2
Location: France
Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:
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pcimage
 Post subject: Re: WD Black 4TO ko
PostPosted: January 4th, 2021, 19:04 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
drumtpy wrote:
Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:


Absolutely NOT

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DRUG
 Post subject: Re: WD Black 4TO ko
PostPosted: January 5th, 2021, 19:38 
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Joined: April 22nd, 2015, 20:32
Posts: 413
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drumtpy wrote:
Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:


This does not work.
Some guys here realized it the hard way, others just used their brain.
Old (really old) HDD's might have had a chsnce to work with that technique, if condensation and humidity was well taken care of, but new drives, no chance.
No chance at all.

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