Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
Post a reply

Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 8:29

Hi everybody,

so this Toshiba MQ04UBB400 USB3 drive spins fine but is not recognized. I have converted it to SATA by soldering wires (and desoldering capasitors). The situation stays as same, spins fine and that's all.

I have measured the VLI with these results:
-Vcore +1,2V
-Vio +3,3V
- +5V
Resistance between core is 5,2 kOhms.

Any hints how to proceed?

20201203_141109.jpg

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 12:49

Not recognized in wich utility?

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 13:22

Neither PC3K nor any computer does recognize this one.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 13:28

Try compatible SATA pcb with different matching families. If not able to ID the drive, better check NVRAM data for further clarification.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 13:38

Ok, thank you. I'll have to try it as next step.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 15:02

What is your USB PCB number?

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 15:47

Sorry, this has dropped out of the original posting.
Attachments
20201203_141109.jpg

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 15:52

But what is the number on the back of the board.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 15:57

There is only this little stiker with QR code and marking 01C0. Reading the QR code I get EF602A49H A5A900034010 if this is even valid infomation.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 16:02

Is there not a number in gold under the spindle hole like G4330A.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 16:06

My apologies. :oops:

Of course the is: G0034A

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 16:11

SATA PCB G4311A should be a good match. At least you can rule out the PCB.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 3rd, 2020, 16:16

Great! Thank you a lot! :good:

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 4th, 2020, 10:03

barak wrote:Neither PC3K nor any computer does recognize this one.


Considering it's USB I would use hddsuperclone on linux.

Re: Toshiba MQ04UBB400 (4TB USB 3) not detected but spins

December 5th, 2020, 0:52

Ok, thank you. I will familiarize me to this option.
Post a reply