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 Post subject: Seagate NAS ST4000VN000 HDD issues
PostPosted: June 25th, 2021, 7:52 
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Joined: June 25th, 2021, 7:33
Posts: 1
Location: Bucharest
Hello,

I have 4x4TB HDDs Seagate in a QNAP NAS connected in RAID 5.
One of them decided suddenly to give up.
I connected it - via external USB - to a Windows 10 PC and I have tried to format it.
In the Disk Management console, the initial info was showing multiple RAW partitions that could not be deleted/formatted.
I succeeded to clean up the disk with diskpart but when I have tried to create a new partition, it was showing only 1678 GB.

Crystal Disk Info shows exactly the situation, see the attached picture.

Any suggestions on what to do next to recover the entire disk size? (not the data, of course)

Thank you!


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 Post subject: Re: Seagate NAS ST4000VN000 HDD issues
PostPosted: June 28th, 2021, 23:38 
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Joined: August 18th, 2010, 17:35
Posts: 3637
Location: Massachusetts, USA
What does SMART show on that drive?
Either way, it sounds like it is damaged. Replacing is the best course of action, as it is no longer reliable for further use.

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Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts


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 Post subject: Re: Seagate NAS ST4000VN000 HDD issues
PostPosted: June 29th, 2021, 0:40 
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Joined: September 8th, 2009, 18:21
Posts: 15528
Location: Australia
The USB-SATA bridge firmware appears to have a 32-bit LBA limitation.

    4TB - 2TiB = 1677.29 GiB

You need to attach the drive directly to a SATA port inside your computer.

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A backup a day keeps DR away.


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