MultiDrive – free backup, clone & wipe disk utility from Atola Technology

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 5 posts ] 
  Previous topic | Next topic 
Author Message
pickleit
 Post subject: WD My Passport Ultra - connection sound, but can't access it
PostPosted: July 9th, 2021, 10:16 
Offline
User avatar

Joined: May 21st, 2017, 10:42
Posts: 18
Location: Bristol, UK
WD My Passport Ultra 1TB

Issue:
--------
makes connection sound, but can't access it on a PC.

dmesg log:
-------------
I have attached the dmesg log.

errno 110 = ETIMEDOUT 110, Connection timed out

Sound:
--------
I have also attached a .wav file of the sound the drive makes.


Can anyone help?
Is this a PCB fault?
Is this a Head fault?
Is this a Actuator/motor fault?

Thanks

David


Attachments:
20210709-1139_Recording_21.zip [2.71 MiB]
Downloaded 424 times
dmesg - log.txt [3.6 KiB]
Downloaded 411 times
Top
 Profile  
 
ddrecovery
 Post subject: Re: WD My Passport Ultra - connection sound, but can't acces
PostPosted: July 9th, 2021, 12:38 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1773
Location: Phoenix, AZ USA
You need professional help. Try contacting either
Sean @ www.pcimage.co.uk or
Chris @ www.trcdatarecovery.com
Both are very fair and honest and will give you an evaluation of the HDD.

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
pickleit
 Post subject: Re: WD My Passport Ultra - connection sound, but can't acces
PostPosted: July 9th, 2021, 12:51 
Offline
User avatar

Joined: May 21st, 2017, 10:42
Posts: 18
Location: Bristol, UK
ddrecovery wrote:
You need professional help. Try contacting either
Sean @ http://www.pcimage.co.uk or
Chris @ http://www.trcdatarecovery.com
Both are very fair and honest and will give you an evaluation of the HDD.


What do you suspect the problem might be?
Top
 Profile  
 
ddrecovery
 Post subject: Re: WD My Passport Ultra - connection sound, but can't acces
PostPosted: July 9th, 2021, 12:53 
Offline
User avatar

Joined: June 11th, 2013, 17:01
Posts: 1773
Location: Phoenix, AZ USA
If your drive is spinning up and the connection sounds then its not a PCB issue.
So its either firmware, bad sectors or failed/weak heads.

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group
Top
 Profile  
 
Lardman
 Post subject: Re: WD My Passport Ultra - connection sound, but can't acces
PostPosted: July 9th, 2021, 14:36 
Offline

Joined: November 7th, 2020, 5:31
Posts: 1312
Location: United Kingdom
You might be lucky with that one listening to it, if the data has value of around (~300gbp) turn it off and don't play with it any more, probably isn't a DIY job but not as bad as it could be.

_________________
Data Recovery Services in the UK.
https://www.usbrecovery.co.uk/
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 5 posts ] 

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 240 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Switch to mobile style
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group