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 Post subject: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 3rd, 2022, 13:50 
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Joined: December 14th, 2020, 11:51
Posts: 50
Location: France
Hello,

I got this MyBook from customer using MacBook. He said HDD start to disappear from time to time and on Sunday it never came back.

I connect it to PC-3000, drive is ready, get ID, FW, no bad noise but it's not supported.

If I connect with WD USB bridge, drive appear in device manager but doesn't initialized, I can see capacity, that's it. R-studio can't find any partition, any data, anything...

I guess Drive is locked and I don't know what else I could try. Anyone had similar cases ?

Thanks
Spot


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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 3rd, 2022, 14:09 
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Joined: December 14th, 2020, 11:51
Posts: 50
Location: France
As this is an Hitachi Drive, I'll try to leave it on and connected over night to see if that helps.


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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 3rd, 2022, 14:19 
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Joined: September 8th, 2009, 18:21
Posts: 15461
Location: Australia
Can you retrieve a SMART report? If not, then it could be that the drive cannot reach the SA.

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A backup a day keeps DR away.


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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 3rd, 2022, 14:55 
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Joined: December 14th, 2020, 11:51
Posts: 50
Location: France
Thank you for your input. No SMART in R-Studio.


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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 3rd, 2022, 15:09 
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Joined: November 7th, 2020, 5:31
Posts: 1084
Location: The_UK
You're not reading from the drive - PC3K shows ABR fetching smart, until you've solved that there's no point in even running rstudio. I've not had one of those in yet so can't be much help I'm afraid.

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https://www.usbrecovery.co.uk/


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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 7th, 2022, 17:09 
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Joined: December 5th, 2011, 5:38
Posts: 1626
Location: Italy
Does it show redondant "E5" value in R-Studio hex view?
It might be in this same situation
https://forum.hddguru.com/viewtopic.php ... 13#p284513

If so then most likely is a translator issue.
Without utility support can't be solved!

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 Post subject: Re: WD MyBook 12TB - WD120EDAZ-11F3RA0
PostPosted: January 18th, 2022, 11:50 
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Joined: December 14th, 2020, 11:51
Posts: 50
Location: France
Hello,

Sorry for the delay... so case closed....because... Platters are scratched.

Thanks


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