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 Post subject: Need Urgent Help for ST3500418AS CC46
PostPosted: May 6th, 2022, 12:19 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
Hello

I have a seagate drive ST3500418AS and firmware version is CC46. Hdd is not detected at all. Power on smoothly and no clicking noise. I start the terminal and following output come in terminal. Can anybody help me? i have not MRT and PC3000 like expensive tool. I think some of sys file is damage. Please see my terminal output and how to solve the problem and can anyone tell me which sys file is damage? Only following command applied till now.

Hard Disk Details:
Seagate ST3500418AS
FW: CC46
S/N: 9VMXPPJ9
P/N: 9SL142-303
Date Code: 11285
Site Code: TK

Terminal output:

Rst 0x10M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest
vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
(P) SATA Reset

SIM Error 1002 PASSvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002WriteDCOInfo FAILED during Initialization
RW: Error processing Performance Parameter File: 203C
(P) SATA Reset

SIM Error 1002WriteDCOInfo FAILED during Initialization
RW: Error processing Performance Parameter File: 203C
SIM Error 3005vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
No HOST FIS-ReadyStatusFlags 2002A1A5
ASCII Diag mode


F3 T>
ASCII Diag mode


F3 T>
Model : ST3500418AS Barracuda 7200.12
Family : YETIST_3_*/4_0(649B)(3-12-3-3)
Admin : PH0G2D.CCD4.GZ0E9Y.CC46
Firmware : CC46
Speed : 7201 RPM
Head : 2
Capacity : 976773168 (500G)
S/N : 9VMXPPJ9


F3 T>
ASCII Diag mode


F3 T>m0,2,2,,,,,22

RW subfile error 201FMax Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 16, Max Certify Rewrite Retries = not supported
vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
DiagError 0000500D
User Partition Format Failed - Elapsed Time 0 mins 00 secs
R/W Sense 00000002, R/W Error 00000084, File Error 00001002
Blk Addr 000071030001, Blk Addr Type D0, Cyl 00000000, Hd 02


F3 T>
ASCII Diag mode


F3 T>m0,2,2,,,,,22

RW subfile error 201FMax Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 16, Max Certify Rewrite Retries = not supported
vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
DiagError 0000500D
User Partition Format Failed - Elapsed Time 0 mins 00 secs
R/W Sense 00000002, R/W Error 00000084, File Error 00001002
Blk Addr 000071030001, Blk Addr Type D0, Cyl 00000000, Hd 00


F3 T>
ASCII Diag mode


F3 T>F,,22

SIM Error 1002
DiagError 00000018
F3 T>
ASCII Diag mode


F3 T>F,,22

SIM Error 1002
DiagError 00000018
F3 T>
ASCII Diag mode


F3 T>/7


F3 7>X

Head 00 Resistance 00F6
Head 01 Resistance 011F


F3 7>


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 7th, 2022, 4:03 
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Joined: January 28th, 2009, 10:54
Posts: 3452
Location: Greece
Sim 1002 is usually a problem with defect lists, possibly P.
But I've also seen it related to heads problem.

You can see which sysfile is bad with CTRL+X.

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 10th, 2022, 5:30 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
Hello Northwind,
Sorry for late becauseof out of city.

This is my ctrl+x log in terminal. can you please tell me which sysfile is bad? please help me.

Rst 0x10M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest
vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
RW subfile error 2044
(P) SATA Reset

SIM Error 1002 PASSvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002WriteDCOInfo FAILED during Initialization
RW: Error processing Performance Parameter File: 203C
(P) SATA Reset

SIM Error 1002WriteDCOInfo FAILED during Initialization
RW: Error processing Performance Parameter File: 203C
SIM Error 3005vYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvYvY
SIM Error 1002
No HOST FIS-ReadyStatusFlags 2002A1A5
ASCII Diag mode


F3 T>
ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000


RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
10144 99999999 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000008E55 L 00000001 BO 000000 BES 006D800.006DCFF.006D800
10148 4 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000075AA L 00000001 BO 000000 BES 0061A7E.0061AFD.0061A7E
10152 4 9 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000009067 L 00000014 BO 000000 BES 00C17F6.02FFFFF.00C17F6
10162 10 6 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000000075AB L 00000001 BO 000000 BES 00618FE.006197D.00618FE
10170 8 2 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000008E54 L 00000001 BO 000000 BES 006D800.006DCFF.006D800
10173 3 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 000000008E54 L 00000001 BO 000000 BES 006D800.006D87F.006D800
10181 8 625 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002EB08 L 00000001 BO 000000 BES 006D800.006D87F.006D800
10807 626 1598 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002EB08 L 00000001 BO 000000 BES 006D800.006D87F.006D800
12405 1598 624 02 005041 000400 2 C4440080 XFR WR SYS LBA B 00000002EB08 L 00000001 BO 000000 BES 006D800.006D87F.006D800
13034 629 4 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000000060A4 L 00000006 BO 000000 BES 006D800.006DAFF.006D800
13039 5 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000060A4 L 0000000A BO 000000 BES 006D800.006DCFF.006D800
13047 8 5 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055B4 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
13052 5 625 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
13678 626 1598 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000001 BO 000000 BES 0061BFE.0061FFD.0061BFE
15276 1598 624 02 005041 000400 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
15915 639 1 27 005041 000400 1 00000080 SND_SRV 0C01 0000 0000 0000 0000 0000 0000 0000 0001 D26C 00D0
0D5C 0400 0000 0000 0002 1250 FE20 0000 12F1 0000 0000 0000 0000 0000 0000 0000
15930 15 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 00000002B278 L 00000009 BO 000000 BES 006ED80.006F1FF.006ED80
15936 6 0 42 002241 000000 1 00000080 SWD
15945 9 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055B4 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
15950 5 625 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
16575 625 1598 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000001 BO 000000 BES 0061BFE.0061FFD.0061BFE
18174 1599 624 02 005041 000400 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
18813 639 0 27 005041 000400 1 00000080 SND_SRV 0C01 0000 0000 0000 0000 0000 0000 0000 0001 D26C 00D0
0D5C 0400 0000 0000 0002 1250 FE20 0000 12F1 0000 0000 0000 0000 0000 0000 0000
18837 24 10 02 002241 000000 1 00000080 XFR RD SYS LBA B 000000008A0C L 000000C8 BO 000000 BES 006207E.006847D.006207E
18848 11 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000075AA L 00000001 BO 000000 BES 0061A7E.0061AFD.0061A7E
18853 5 5 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000000060A4 L 00000006 BO 000000 BES 006D800.006DAFF.006D800
18858 5 8 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000060A4 L 0000000A BO 000000 BES 006D800.006DCFF.006D800
18868 10 4 02 005041 000000 1 00000080 XFR WR SYS LBA B 0000000055B4 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
18872 4 625 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
19497 625 1599 02 005041 000000 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000001 BO 000000 BES 0061BFE.0061FFD.0061BFE
21096 1599 624 02 005041 000400 2 C4440080 XFR WR SYS LBA B 00000002B268 L 00000008 BO 000000 BES 0061BFE.0061FFD.0061BFE
21735 639 0 47 000000 000400 1 00000080 DISC_SLIP


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 10th, 2022, 6:52 
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Joined: January 28th, 2009, 10:54
Posts: 3452
Location: Greece
There is a RW error on important sysfile (30A).
It can be fixed, but needs pro knowledge (and tools).

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 10th, 2022, 6:53 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
Hello Northwind

Its fixable via terminal program? can you guide me sir?


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 10th, 2022, 8:56 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
anybody help me please?


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 10th, 2022, 16:04 
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Joined: October 3rd, 2005, 0:40
Posts: 4311
Location: Hungary
you got RW errors on H1, so i think it is weak and needs proper treatment. Not something for DIY if data is important.

pepe

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 1:35 
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Joined: April 8th, 2016, 6:10
Posts: 54
Location: SURAT, GUJARAT, INDIA.
Hello,
Case solved. All data recovered. No head problem or anything releated to pcb. Sys files damage and user gps31 help me to solve this case. He provide me sys files and tell me how to solve case. Thanx @gps31


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 5:06 
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Joined: October 3rd, 2005, 0:40
Posts: 4311
Location: Hungary
good. It's odd coz it could not write 30A copy1 on its own (C4440080 XFR WR SYS LBA B 00000002B268), which led me think it has problems with H1 despite the resistance being ok...

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 14:29 
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Joined: August 15th, 2006, 3:01
Posts: 3464
Location: CDRLabs @ Chandigarh [ India ]
pepe wrote:
good. It's odd coz it could not write 30A copy1 on its own (C4440080 XFR WR SYS LBA B 00000002B268), which led me think it has problems with H1 despite the resistance being ok...


Pepe Sir ,
How does this text " C4440080 XFR WR SYS LBA B 00000002B268 " gave you the idea ,Are these strings of text documented someware

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 14:29 
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Joined: August 15th, 2006, 3:01
Posts: 3464
Location: CDRLabs @ Chandigarh [ India ]
zaidkagzi47 wrote:
Hello,
Case solved. All data recovered. No head problem or anything releated to pcb. Sys files damage and user gps31 help me to solve this case. He provide me sys files and tell me how to solve case. Thanx @gps31


Hey ,
Which Sysfile was that ?

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 14:32 
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Joined: September 29th, 2005, 4:10
Posts: 402
Location: Moscow
0xC4440080: RW_WRITE_PREAMP_UNSAFE_FAULT - Disc Xfr - Write during preamp unsafe fault.


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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 17:23 
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Joined: October 3rd, 2005, 0:40
Posts: 4311
Location: Hungary
Quote:
Hey ,
Which Sysfile was that ?


3_30A, as been said above
pepe

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 11th, 2022, 17:24 
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Joined: October 3rd, 2005, 0:40
Posts: 4311
Location: Hungary
Quote:
Hey ,
Which Sysfile was that ?


3_30A, as been said above
pepe

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 Post subject: Re: Need Urgent Help for ST3500418AS CC46
PostPosted: May 14th, 2022, 8:05 
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Location: CDRLabs @ Chandigarh [ India ]
Tomset wrote:
0xC4440080: RW_WRITE_PREAMP_UNSAFE_FAULT - Disc Xfr - Write during preamp unsafe fault.


Well,
there has to exist some documentation that should make a engineer understand how to parse this code ,i am asking about that

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Website-> http://www.chandigarhdatarecovery.com


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