Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
November 29th, 2022, 2:34
Hello guys, new to the forums here. I have a Seagate Portable 1TB External Hard Drive HDD – USB 3.0. Recently my computer is not able to read the external HDD. I see the light turn on and i hear a disk that sounds like it keeps trying to run over and over. It sounds like it keeps skipping over and over. My computer has been unable to read the HDD. I need help retrieving data from the HDD as I have a lot of family pictures in it. Any help is appreciated
November 29th, 2022, 12:25
This drive is likely to be a Seagate 'Rosewood' family drive which are well known for being bad drives. The sound you are describing is likely to be the read-write heads passing over the platters trying the read the drive internal firmware, but due to damage are not able to. I would suggest turning off the drive asap and seek professional data recovery help if the data is important to you. Most pros will give you a free evaluation. Don't be tempted to look at/follow YouTube 'fixes', they will only do more damage to the drive.
November 30th, 2022, 4:07
ddrecovery wrote:This drive is likely to be a Seagate 'Rosewood' family drive which are well known for being bad drives. The sound you are describing is likely to be the read-write heads passing over the platters trying the read the drive internal firmware, but due to damage are not able to. I would suggest turning off the drive asap and seek professional data recovery help if the data is important to you. Most pros will give you a free evaluation. Don't be tempted to look at/follow YouTube 'fixes', they will only do more damage to the drive.
Exactly so.
November 30th, 2022, 17:11
ahhhh shoot. So i guess no program will help retrieve the files?
I would need to bring it to a shop to get it fixed
December 1st, 2022, 10:43
Arcadian1986 wrote:ahhhh shoot. So i guess no program will help retrieve the files?
I would need to bring it to a shop to get it fixed
That's correct. But not a computer shop, a professional data recovery lab.
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