Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST500DM002 is not Detecting!

March 13th, 2025, 12:39

Hi Guys!

It's been a long time
I need to get data from this HDD
Can you please help me on this and I've connected the hdd to my pc with Prolific USB - Serial connection.
It's not detecting actually!

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Re: ST500DM002 is not Detecting!

March 13th, 2025, 14:08

At least post terminal log

Re: ST500DM002 is not Detecting!

March 13th, 2025, 19:34

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Re: ST500DM002 is not Detecting!

March 13th, 2025, 19:34

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Re: ST500DM002 is not Detecting!

March 14th, 2025, 3:32

post it as text, pls, frame it with 'Code' tags and don't waste storage for jpegs, especially when they don't even appear.

Re: ST500DM002 is not Detecting!

March 14th, 2025, 11:37

I don't have internet on my pc. I only have internet on my phone. Please understand.

Re: ST500DM002 is not Detecting!

March 14th, 2025, 11:58

Code:
Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
(S) SATA Reset

(S) SATA Reset

(S) SATA Reset

(S) SATA Reset

Family    : YETIST_3_*/4_0(64A1)(3-12-4-1)
Admin     : PH0X2D.CCD4.KS0SCB.KC48
Firmware  : KC48
Speed     : 7201 RPM
Head      : 2
Capacity  : 123561775 (63G)
S/N       : W3TD2TXL


SATA Reset happens continuously so I clicked Disk Info to stop it in the program

Re: ST500DM002 is not Detecting!

March 15th, 2025, 7:09

Will anybody help me on this??

Re: ST500DM002 is not Detecting!

March 15th, 2025, 7:59

Have you backed up SA yet?

Re: ST500DM002 is not Detecting!

March 15th, 2025, 8:15

Nope! How do I do that. I need data from this hdd. Thank You!

Re: ST500DM002 is not Detecting!

March 15th, 2025, 16:00

Try to backup sysfiles via terminal.
This error usually means corruption in sysfile 346
Precise diagnosis required.

Re: ST500DM002 is not Detecting!

March 17th, 2025, 4:02

What're the commands. Can you please explain step by step

Re: ST500DM002 is not Detecting!

March 18th, 2025, 8:20

Will anybody help??

Re: ST500DM002 is not Detecting!

March 18th, 2025, 8:54

You want to write a novel. (get data)
But at the same time you can't read or write...
And ask to learn quickly. (school course externally)
If you want to learn - look for the same HDD for training and documentation on F3 diagnostic commands.
https://files.hddguru.com/download/Data ... ommand.zip

Re: ST500DM002 is not Detecting!

March 18th, 2025, 10:23

Please help me on this. I don't have the same hdd at this time.

Re: ST500DM002 is not Detecting!

March 18th, 2025, 12:09

Call 112 ?..

Re: ST500DM002 is not Detecting!

March 18th, 2025, 12:20

What do you mean by that??

Re: ST500DM002 is not Detecting!

March 20th, 2025, 11:40

Can anybody help me by step by step procedure to recover data from this hdd please! It's very important to me. What should I've to do now?? Please someone help me on this

Re: ST500DM002 is not Detecting!

March 22nd, 2025, 5:47

Anybody willing to help??

Re: ST500DM002 is not Detecting!

March 29th, 2025, 23:45

So No one will help
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