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 Post subject: New Exos 20TB with height Raw Read Error and Seek Error Rate
PostPosted: April 27th, 2023, 2:13 
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Joined: April 27th, 2023, 1:46
Posts: 2
Location: Germany
hello,
I ordered an exos 20 tb hard drive to get rid of my storage space problems, i installed it yesterday and checked the smart values ​​today. i was in the process of emptying the 2x3tb disks but there is the high seek error rate and raw read error rate. I installed the disk in a node 304.

img: https://drive.google.com/file/d/1DTf8mg ... sp=sharing

what shall I do now?

thanks :)


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 27th, 2023, 8:10 
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Joined: May 13th, 2019, 7:50
Posts: 1150
Location: Nederland
These aren't just error rates, see https://www.disktuna.com/big-scary-raw- ... -bad-news/. When we use numbers from image you shared and apply information from the Seagate document there ar no errors, just read and seek counts.

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Joep - http://www.disktuna.com - video & photo repair & recovery service


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 27th, 2023, 10:58 
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Joined: April 27th, 2023, 1:46
Posts: 2
Location: Germany
so everything is fine i guess.

thnaks Arch Stanton :D


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 27th, 2023, 12:21 
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Joined: May 13th, 2019, 7:50
Posts: 1150
Location: Nederland
According to SMART it's fine.

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Joep - http://www.disktuna.com - video & photo repair & recovery service


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 28th, 2023, 1:46 
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Joined: March 9th, 2017, 6:16
Posts: 127
Location: trinidad
Can someone pls suggest how to check following most accurately-
1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count
6) Any other attribute which will determine precise health , platter degradation etc.

This will help to generate report about disk health to customer while giving quotation /approval etc.
I have PC3K but don't know how to check this.


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 28th, 2023, 8:02 
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Joined: May 13th, 2019, 7:50
Posts: 1150
Location: Nederland
Quote:
6) Any other attribute which will determine precise health , platter degradation etc.


IMO there's no such attribute.

IMO the absence of any SMART indicators for impending doom means nothing, the drive may fail tomorrow. So IOW you should never assume a drive to be in okay state just because SMART looks OK.

Presence of such SMART indicators though should be taken seriously.

Quote:
1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count


I don't have PC3000 but any decent SMART tool (SMARTHDD, Victoria for Windows) should able to get you these values provided they're reported by the drive. And FWIW these, IMO again, don't reveal an awful lot about the drive's health. I'd be more interested in pending and reallocations that already happened.

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Joep - http://www.disktuna.com - video & photo repair & recovery service


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 Post subject: Re: New Exos 20TB with height Raw Read Error and Seek Error
PostPosted: April 29th, 2023, 2:45 
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Joined: March 9th, 2017, 6:16
Posts: 127
Location: trinidad
Arch Stanton wrote:
Quote:
6) Any other attribute which will determine precise health , platter degradation etc.


IMO there's no such attribute.

IMO the absence of any SMART indicators for impending doom means nothing, the drive may fail tomorrow. So IOW you should never assume a drive to be in okay state just because SMART looks OK.

Presence of such SMART indicators though should be taken seriously.

Quote:
1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count


I don't have PC3000 but any decent SMART tool (SMARTHDD, Victoria for Windows) should able to get you these values provided they're reported by the drive. And FWIW these, IMO again, don't reveal an awful lot about the drive's health. I'd be more interested in pending and reallocations that already happened.


Thanks very important information. I use to take snapshot of drives health and report customer, But now learnt that "pending & Reallocated " count is more imp.


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