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HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 11:51

Hi!

This is my first post here. I'm no DR expert, just an enthusiast seeking for help, so please forgive me if I lag to catch up on some basic concepts.
I had a RAID0 array on a ASUSTOR NAS consisting of two DC HC510 10Tb units. SMART scans and disk checks were ran weekly and never showed up any errors until I was greeted with this error:

Code:
[Disk Doctor] S.M.A.R.T full scanning of Disk 4 result: test completed but a read element failed.


8 minutes after the drive was unmounted and logs showed the following:
Code:
[17493.852514] ata4: link is slow to respond, please be patient (ready=0)
[17517.888507] ata4: softreset failed (device not ready)
[17517.893598] ata4: limiting SATA link speed to 3.0 Gbps
[17517.898770] ata4: hard resetting link
[17522.936552] Asustor_Netlink fail to send message
[17522.941208] Asustor_Netlink fail to send err log
[17523.108509] ata4: softreset failed (device not ready)
[17523.113602] ata4: reset failed, giving up
[17523.117649] ata4: EH complete


I shut down the NAS, put it on my work bench to check for dust on the SATA connectors and do other inspections. I used some canned air and tried connecting both HDDs to my 2 bay dock that was connected to my Windows machine and see what happened.
The failed HD was making a very low clicking noise every time it tried to start spinning. Afraid of doing any more damage I removed it from the dock.

In a last resort and last grasp of hope I put back both HDDs to the NAS, turned it on again, no strange noises this time.
The drive is detected by the NAS correctly (model, SN, capacity), but reported CRC error and I couldn't access any SMART report.
NAS sent this warning:

Code:
AiMaster
ERROR: [Disk] There is a device error on
sector 19532873720 of the slot 4 disk!
AiMaster 18:42
AiMaster
ERROR: [Disk] There is a device error on
sector 0 of the slot 4 disk!


Errors on first and last sectors of the disk. And logs show the following:

Code:
[  367.826509] ata4.00: failed to enable AA (error_mask=0x1)
[  367.832256] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  367.832268] ata4.00: configured for UDMA/133 (device error ignored)
[  367.838611] Buffer I/O error on dev sdc, logical block 0, async page read
[  367.845612] ata4: EH complete
[  367.854317] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  367.860798] ata4.00: irq_stat 0x40000001
[  367.864748] ata4.00: failed command: READ DMA
[  367.869134] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 6 dma 4096 in
[  367.869134]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  367.884244] ata4.00: status: { DRDY ERR }
[  367.888275] ata4.00: error: { ABRT }
[  367.894338] Asustor_Netlink fail to send message
[  367.899015] Asustor_Netlink fail to send err log
[  367.904015] ata4.00: failed to enable AA (error_mask=0x1)
[  367.909697] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  367.910313] ata4.00: failed to enable AA (error_mask=0x1)
[  367.915948] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  367.915957] ata4.00: configured for UDMA/133 (device error ignored)
[  367.922311] ata4: EH complete
[  367.930298] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  367.936778] ata4.00: irq_stat 0x40000001
[  367.940748] ata4.00: failed command: READ DMA
[  367.945156] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 17 dma 4096 in
[  367.945156]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  367.960642] ata4.00: status: { DRDY ERR }
[  367.964692] ata4.00: error: { ABRT }
[  367.968351] Asustor_Netlink fail to send message
[  367.973077] Asustor_Netlink fail to send err log
[  367.978301] ata4.00: failed to enable AA (error_mask=0x1)
[  367.983969] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  367.984587] ata4.00: failed to enable AA (error_mask=0x1)
[  367.990236] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  367.990243] ata4.00: configured for UDMA/133 (device error ignored)
[  367.996822] ata4: EH complete
[  368.006299] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.012785] ata4.00: irq_stat 0x40000001
[  368.016738] ata4.00: failed command: READ DMA
[  368.021121] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 30 dma 4096 in
[  368.021121]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  368.036319] ata4.00: status: { DRDY ERR }
[  368.040356] ata4.00: error: { ABRT }
[  368.046342] Asustor_Netlink fail to send message
[  368.051024] Asustor_Netlink fail to send err log
[  368.056020] ata4.00: failed to enable AA (error_mask=0x1)
[  368.061639] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.062254] ata4.00: failed to enable AA (error_mask=0x1)
[  368.067870] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.067878] ata4.00: configured for UDMA/133 (device error ignored)
[  368.074382] ata4: EH complete
[  368.082291] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.088772] ata4.00: irq_stat 0x40000001
[  368.092721] ata4.00: failed command: READ DMA
[  368.097110] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 11 dma 4096 in
[  368.097110]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  368.112345] ata4.00: status: { DRDY ERR }
[  368.116380] ata4.00: error: { ABRT }
[  368.122346] Asustor_Netlink fail to send message
[  368.127029] Asustor_Netlink fail to send err log
[  368.132136] ata4.00: failed to enable AA (error_mask=0x1)
[  368.137789] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.138420] ata4.00: failed to enable AA (error_mask=0x1)
[  368.144056] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.144068] ata4.00: configured for UDMA/133 (device error ignored)
[  368.150405] ata4: EH complete
[  368.158300] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.164785] ata4.00: irq_stat 0x40000001
[  368.168742] ata4.00: failed command: READ DMA
[  368.173134] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 23 dma 4096 in
[  368.173134]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  368.188348] ata4.00: status: { DRDY ERR }
[  368.192388] ata4.00: error: { ABRT }
[  368.198325] Asustor_Netlink fail to send message
[  368.203075] Asustor_Netlink fail to send err log
[  368.208061] ata4.00: failed to enable AA (error_mask=0x1)
[  368.213991] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.214609] ata4.00: failed to enable AA (error_mask=0x1)
[  368.220229] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.220236] ata4.00: configured for UDMA/133 (device error ignored)
[  368.226643] ata4: EH complete
[  368.234302] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.240791] ata4.00: irq_stat 0x40000001
[  368.244752] ata4.00: failed command: READ DMA
[  368.249139] ata4.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 4 dma 4096 in
[  368.249139]          res 51/04:08:00:00:00/00:00:00:00:00/40 Emask 0x1 (device error)
[  368.264272] ata4.00: status: { DRDY ERR }
[  368.268305] ata4.00: error: { ABRT }
[  368.273221] Asustor_Netlink fail to send message
[  368.278250] Asustor_Netlink fail to send err log
[  368.283720] ata4.00: failed to enable AA (error_mask=0x1)
[  368.289501] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.290077] ata4.00: failed to enable AA (error_mask=0x1)
[  368.295701] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.295708] ata4.00: configured for UDMA/133 (device error ignored)
[  368.302197] Buffer I/O error on dev sdc, logical block 0, async page read
[  368.309198] ata4: EH complete
[  368.318303] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.324785] ata4.00: irq_stat 0x40000001
[  368.328741] ata4.00: failed command: READ DMA EXT
[  368.333477] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 20 dma 4096 in
[  368.333477]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.348678] ata4.00: status: { DRDY ERR }
[  368.352715] ata4.00: error: { ABRT }
[  368.358581] Asustor_Netlink fail to send message
[  368.363278] Asustor_Netlink fail to send err log
[  368.368617] ata4.00: failed to enable AA (error_mask=0x1)
[  368.374246] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.374860] ata4.00: failed to enable AA (error_mask=0x1)
[  368.380559] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.380569] ata4.00: configured for UDMA/133 (device error ignored)
[  368.386919] ata4: EH complete
[  368.394386] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.400874] ata4.00: irq_stat 0x40000001
[  368.404828] ata4.00: failed command: READ DMA EXT
[  368.409564] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 0 dma 4096 in
[  368.409564]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.424690] ata4.00: status: { DRDY ERR }
[  368.428725] ata4.00: error: { ABRT }
[  368.434429] Asustor_Netlink fail to send message
[  368.439091] Asustor_Netlink fail to send err log
[  368.444670] ata4.00: failed to enable AA (error_mask=0x1)
[  368.450394] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.450979] ata4.00: failed to enable AA (error_mask=0x1)
[  368.456620] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.456633] ata4.00: configured for UDMA/133 (device error ignored)
[  368.462975] ata4: EH complete
[  368.470303] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.476793] ata4.00: irq_stat 0x40000001
[  368.480761] ata4.00: failed command: READ DMA EXT
[  368.485496] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 12 dma 4096 in
[  368.485496]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.500813] ata4.00: status: { DRDY ERR }
[  368.504855] ata4.00: error: { ABRT }
[  368.510346] Asustor_Netlink fail to send message
[  368.515329] Asustor_Netlink fail to send err log
[  368.520459] ata4.00: failed to enable AA (error_mask=0x1)
[  368.526092] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.526718] ata4.00: failed to enable AA (error_mask=0x1)
[  368.532336] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.532345] ata4.00: configured for UDMA/133 (device error ignored)
[  368.538690] ata4: EH complete
[  368.546506] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.552986] ata4.00: irq_stat 0x40000001
[  368.556940] ata4.00: failed command: READ DMA EXT
[  368.561679] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 24 dma 4096 in
[  368.561679]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.576886] ata4.00: status: { DRDY ERR }
[  368.580922] ata4.00: error: { ABRT }
[  368.586347] Asustor_Netlink fail to send message
[  368.591048] Asustor_Netlink fail to send err log
[  368.596244] ata4.00: failed to enable AA (error_mask=0x1)
[  368.602160] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.602780] ata4.00: failed to enable AA (error_mask=0x1)
[  368.608419] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.608428] ata4.00: configured for UDMA/133 (device error ignored)
[  368.615278] ata4: EH complete
[  368.626302] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.632811] ata4.00: irq_stat 0x40000001
[  368.636922] ata4.00: failed command: READ DMA EXT
[  368.641793] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 6 dma 4096 in
[  368.641793]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.657203] ata4.00: status: { DRDY ERR }
[  368.661282] ata4.00: error: { ABRT }
[  368.664952] Asustor_Netlink fail to send message
[  368.669675] Asustor_Netlink fail to send err log
[  368.674884] ata4.00: failed to enable AA (error_mask=0x1)
[  368.680547] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.681165] ata4.00: failed to enable AA (error_mask=0x1)
[  368.686885] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.686895] ata4.00: configured for UDMA/133 (device error ignored)
[  368.693270] ata4: EH complete
[  368.702305] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.708796] ata4.00: irq_stat 0x40000001
[  368.712754] ata4.00: failed command: READ DMA EXT
[  368.717490] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 19 dma 4096 in
[  368.717490]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.732709] ata4.00: status: { DRDY ERR }
[  368.736741] ata4.00: error: { ABRT }
[  368.742355] Asustor_Netlink fail to send message
[  368.747009] Asustor_Netlink fail to send err log
[  368.752546] ata4.00: failed to enable AA (error_mask=0x1)
[  368.758181] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.758801] ata4.00: failed to enable AA (error_mask=0x1)
[  368.764568] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.764577] ata4.00: configured for UDMA/133 (device error ignored)
[  368.770955] ata4: EH complete
[  368.778297] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.784778] ata4.00: irq_stat 0x40000001
[  368.788730] ata4.00: failed command: READ DMA EXT
[  368.793480] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 3 dma 4096 in
[  368.793480]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.808693] ata4.00: status: { DRDY ERR }
[  368.812741] ata4.00: error: { ABRT }
[  368.819089] Asustor_Netlink fail to send message
[  368.823811] Asustor_Netlink fail to send err log
[  368.828946] ata4.00: failed to enable AA (error_mask=0x1)
[  368.834631] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.835235] ata4.00: failed to enable AA (error_mask=0x1)
[  368.841047] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.841057] ata4.00: configured for UDMA/133 (device error ignored)
[  368.848113] ata4: EH complete
[  368.858314] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.864953] ata4.00: irq_stat 0x40000001
[  368.868946] ata4.00: failed command: READ DMA EXT
[  368.873680] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 15 dma 4096 in
[  368.873680]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.888922] ata4.00: status: { DRDY ERR }
[  368.892973] ata4.00: error: { ABRT }
[  368.896625] Asustor_Netlink fail to send message
[  368.901293] Asustor_Netlink fail to send err log
[  368.906297] ata4.00: failed to enable AA (error_mask=0x1)
[  368.912556] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.913135] ata4.00: failed to enable AA (error_mask=0x1)
[  368.918796] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.918804] ata4.00: configured for UDMA/133 (device error ignored)
[  368.925242] ata4: EH complete
[  368.934308] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  368.940803] ata4.00: irq_stat 0x40000001
[  368.944808] ata4.00: failed command: READ DMA EXT
[  368.949578] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 28 dma 4096 in
[  368.949578]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  368.965445] ata4.00: status: { DRDY ERR }
[  368.969505] ata4.00: error: { ABRT }
[  368.973518] Asustor_Netlink fail to send message
[  368.978259] Asustor_Netlink fail to send err log
[  368.983520] ata4.00: failed to enable AA (error_mask=0x1)
[  368.989168] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.989800] ata4.00: failed to enable AA (error_mask=0x1)
[  368.995458] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  368.995470] ata4.00: configured for UDMA/133 (device error ignored)
[  369.001969] ata4: EH complete
[  369.010293] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  369.016969] ata4.00: irq_stat 0x40000001
[  369.020958] ata4.00: failed command: READ DMA EXT
[  369.025703] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 10 dma 4096 in
[  369.025703]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  369.041233] ata4.00: status: { DRDY ERR }
[  369.045547] ata4.00: error: { ABRT }
[  369.049211] Asustor_Netlink fail to send message
[  369.053885] Asustor_Netlink fail to send err log
[  369.058884] ata4.00: failed to enable AA (error_mask=0x1)
[  369.065189] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.065803] ata4.00: failed to enable AA (error_mask=0x1)
[  369.071449] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.071459] ata4.00: configured for UDMA/133 (device error ignored)
[  369.077955] ata4: EH complete
[  369.086298] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  369.092783] ata4.00: irq_stat 0x40000001
[  369.096738] ata4.00: failed command: READ DMA EXT
[  369.101485] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 23 dma 4096 in
[  369.101485]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  369.116754] ata4.00: status: { DRDY ERR }
[  369.120798] ata4.00: error: { ABRT }
[  369.126337] Asustor_Netlink fail to send message
[  369.131339] Asustor_Netlink fail to send err log
[  369.136639] ata4.00: failed to enable AA (error_mask=0x1)
[  369.142258] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.142880] ata4.00: failed to enable AA (error_mask=0x1)
[  369.148802] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.148814] ata4.00: configured for UDMA/133 (device error ignored)
[  369.155321] ata4: EH complete
[  369.166303] ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[  369.172848] ata4.00: irq_stat 0x40000001
[  369.176882] ata4.00: failed command: READ DMA EXT
[  369.181627] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 5 dma 4096 in
[  369.181627]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)
[  369.196868] ata4.00: status: { DRDY ERR }
[  369.200935] ata4.00: error: { ABRT }
[  369.204632] Asustor_Netlink fail to send message
[  369.209363] Asustor_Netlink fail to send err log
[  369.214390] ata4.00: failed to enable AA (error_mask=0x1)
[  369.220015] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.220636] ata4.00: failed to enable AA (error_mask=0x1)
[  369.226316] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[  369.226326] ata4.00: configured for UDMA/133 (device error ignored)


And that error persists if I change bays:
Code:
[753882.649408] ata3.00: failed to enable AA (error_mask=0x1)
[753882.655148] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.655163] ata3.00: configured for UDMA/133 (device error ignored)
[753882.661649] ata3: EH complete
[753882.670139] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753882.676717] ata3.00: irq_stat 0x40000001
[753882.680754] ata3.00: failed command: READ DMA
[753882.685242] ata3.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 2 dma 16384 in
[753882.700716] ata3.00: status: { DRDY ERR }
[753882.704837] ata3.00: error: { ABRT }
[753882.718496] ata3.00: failed to enable AA (error_mask=0x1)
[753882.724280] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.724894] ata3.00: failed to enable AA (error_mask=0x1)
[753882.730682] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.730697] ata3.00: configured for UDMA/133 (device error ignored)
[753882.737175] ata3: EH complete
[753882.746136] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753882.752708] ata3.00: irq_stat 0x40000001
[753882.756747] ata3.00: failed command: READ DMA
[753882.761218] ata3.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 15 dma 16384 in
[753882.776678] ata3.00: status: { DRDY ERR }
[753882.780797] ata3.00: error: { ABRT }
[753882.794466] ata3.00: failed to enable AA (error_mask=0x1)
[753882.800212] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.800816] ata3.00: failed to enable AA (error_mask=0x1)
[753882.806560] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.806575] ata3.00: configured for UDMA/133 (device error ignored)
[753882.813054] ata3: EH complete
[753882.822147] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753882.828722] ata3.00: irq_stat 0x40000001
[753882.832759] ata3.00: failed command: READ DMA
[753882.837233] ata3.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 28 dma 16384 in
[753882.852692] ata3.00: status: { DRDY ERR }
[753882.856819] ata3.00: error: { ABRT }
[753882.870512] ata3.00: failed to enable AA (error_mask=0x1)
[753882.876254] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.876860] ata3.00: failed to enable AA (error_mask=0x1)
[753882.882600] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.882615] ata3.00: configured for UDMA/133 (device error ignored)
[753882.889142] ata3: EH complete
[753882.898133] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753882.904710] ata3.00: irq_stat 0x40000001
[753882.908752] ata3.00: failed command: READ DMA
[753882.913223] ata3.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 10 dma 16384 in
[753882.928685] ata3.00: status: { DRDY ERR }
[753882.932801] ata3.00: error: { ABRT }
[753882.946455] ata3.00: failed to enable AA (error_mask=0x1)
[753882.952188] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.952886] ata3.00: failed to enable AA (error_mask=0x1)
[753882.958620] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753882.958636] ata3.00: configured for UDMA/133 (device error ignored)
[753882.965141] ata3: EH complete
[753882.974137] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753882.980711] ata3.00: irq_stat 0x40000001
[753882.984852] ata3.00: failed command: READ DMA
[753882.989323] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 26 dma 4096 in
[753883.004698] ata3.00: status: { DRDY ERR }
[753883.008817] ata3.00: error: { ABRT }
[753883.024186] ata3.00: failed to enable AA (error_mask=0x1)
[753883.029946] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.030567] ata3.00: failed to enable AA (error_mask=0x1)
[753883.036310] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.036327] ata3.00: configured for UDMA/133 (device error ignored)
[753883.043025] ata3: EH complete
[753883.054120] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.060689] ata3.00: irq_stat 0x40000001
[753883.064726] ata3.00: failed command: READ DMA
[753883.069204] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 7 dma 4096 in
[753883.084633] ata3.00: status: { DRDY ERR }
[753883.088755] ata3.00: error: { ABRT }
[753883.104252] ata3.00: failed to enable AA (error_mask=0x1)
[753883.110022] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.110630] ata3.00: failed to enable AA (error_mask=0x1)
[753883.116380] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.116397] ata3.00: configured for UDMA/133 (device error ignored)
[753883.122999] ata3: EH complete
[753883.134129] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.140702] ata3.00: irq_stat 0x40000001
[753883.144739] ata3.00: failed command: READ DMA
[753883.149219] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 19 dma 4096 in
[753883.164593] ata3.00: status: { DRDY ERR }
[753883.168715] ata3.00: error: { ABRT }
[753883.182462] ata3.00: failed to enable AA (error_mask=0x1)
[753883.188199] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.188809] ata3.00: failed to enable AA (error_mask=0x1)
[753883.194547] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.194562] ata3.00: configured for UDMA/133 (device error ignored)
[753883.201044] ata3: EH complete
[753883.210140] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.216710] ata3.00: irq_stat 0x40000001
[753883.220749] ata3.00: failed command: READ DMA
[753883.225224] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 1 dma 4096 in
[753883.240511] ata3.00: status: { DRDY ERR }
[753883.244628] ata3.00: error: { ABRT }
[753883.260221] ata3.00: failed to enable AA (error_mask=0x1)
[753883.265987] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.266601] ata3.00: failed to enable AA (error_mask=0x1)
[753883.272346] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.272362] ata3.00: configured for UDMA/133 (device error ignored)
[753883.278975] ata3: EH complete
[753883.290225] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.296798] ata3.00: irq_stat 0x40000001
[753883.300969] ata3.00: failed command: READ DMA
[753883.305443] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 14 dma 4096 in
[753883.320819] ata3.00: status: { DRDY ERR }
[753883.324938] ata3.00: error: { ABRT }
[753883.338570] ata3.00: failed to enable AA (error_mask=0x1)
[753883.344315] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.344927] ata3.00: failed to enable AA (error_mask=0x1)
[753883.351592] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.351615] ata3.00: configured for UDMA/133 (device error ignored)
[753883.358383] ata3: EH complete
[753883.366165] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.372775] ata3.00: irq_stat 0x40000001
[753883.377518] ata3.00: failed command: READ DMA
[753883.382119] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 26 dma 4096 in
[753883.397616] ata3.00: status: { DRDY ERR }
[753883.401911] ata3.00: error: { ABRT }
[753883.419295] ata3.00: failed to enable AA (error_mask=0x1)
[753883.425062] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.425670] ata3.00: failed to enable AA (error_mask=0x1)
[753883.431549] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.431565] ata3.00: configured for UDMA/133 (device error ignored)
[753883.445318] ata3: EH complete
[753883.458139] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.464768] ata3.00: irq_stat 0x40000001
[753883.468972] ata3.00: failed command: READ DMA
[753883.473490] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 17 dma 4096 in
[753883.489005] ata3.00: status: { DRDY ERR }
[753883.493145] ata3.00: error: { ABRT }
[753883.511483] ata3.00: failed to enable AA (error_mask=0x1)
[753883.517244] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.517853] ata3.00: failed to enable AA (error_mask=0x1)
[753883.523673] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.523687] ata3.00: configured for UDMA/133 (device error ignored)
[753883.530235] ata3: EH complete
[753883.538221] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.544804] ata3.00: irq_stat 0x40000001
[753883.548842] ata3.00: failed command: READ DMA
[753883.553320] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 20 dma 4096 in
[753883.568694] ata3.00: status: { DRDY ERR }
[753883.572813] ata3.00: error: { ABRT }
[753883.586485] ata3.00: failed to enable AA (error_mask=0x1)
[753883.592224] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.592833] ata3.00: failed to enable AA (error_mask=0x1)
[753883.598571] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.598588] ata3.00: configured for UDMA/133 (device error ignored)
[753883.605123] ata3: EH complete
[753883.614140] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.620716] ata3.00: irq_stat 0x40000001
[753883.624753] ata3.00: failed command: READ DMA
[753883.629224] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 2 dma 4096 in
[753883.644510] ata3.00: status: { DRDY ERR }
[753883.648628] ata3.00: error: { ABRT }
[753883.664349] ata3.00: failed to enable AA (error_mask=0x1)
[753883.670218] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.670804] ata3.00: failed to enable AA (error_mask=0x1)
[753883.676668] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.676682] ata3.00: configured for UDMA/133 (device error ignored)
[753883.683290] ata3: EH complete
[753883.694121] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.700690] ata3.00: irq_stat 0x40000001
[753883.704730] ata3.00: failed command: READ DMA
[753883.709204] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 15 dma 4096 in
[753883.724578] ata3.00: status: { DRDY ERR }
[753883.728696] ata3.00: error: { ABRT }
[753883.742391] ata3.00: failed to enable AA (error_mask=0x1)
[753883.748137] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.748741] ata3.00: failed to enable AA (error_mask=0x1)
[753883.754493] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.754508] ata3.00: configured for UDMA/133 (device error ignored)
[753883.761048] ata3: EH complete
[753883.770151] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.776722] ata3.00: irq_stat 0x40000001
[753883.780760] ata3.00: failed command: READ DMA
[753883.785232] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 28 dma 4096 in
[753883.801034] ata3.00: status: { DRDY ERR }
[753883.805163] ata3.00: error: { ABRT }
[753883.818876] ata3.00: failed to enable AA (error_mask=0x1)
[753883.824689] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.825292] ata3.00: failed to enable AA (error_mask=0x1)
[753883.831169] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.831185] ata3.00: configured for UDMA/133 (device error ignored)
[753883.837779] ata3: EH complete
[753883.848599] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.855174] ata3.00: irq_stat 0x40000001
[753883.859217] ata3.00: failed command: READ DMA
[753883.863694] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 10 dma 4096 in
[753883.879074] ata3.00: status: { DRDY ERR }
[753883.883203] ata3.00: error: { ABRT }
[753883.897385] ata3.00: failed to enable AA (error_mask=0x1)
[753883.903223] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.905236] ata3.00: failed to enable AA (error_mask=0x1)
[753883.910991] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.911004] ata3.00: configured for UDMA/133 (device error ignored)
[753883.924916] ata3: EH complete
[753883.934160] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753883.940901] ata3.00: irq_stat 0x40000001
[753883.944952] ata3.00: failed command: READ DMA
[753883.949435] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 26 dma 4096 in
[753883.964811] ata3.00: status: { DRDY ERR }
[753883.968932] ata3.00: error: { ABRT }
[753883.986221] ata3.00: failed to enable AA (error_mask=0x1)
[753883.992192] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.992806] ata3.00: failed to enable AA (error_mask=0x1)
[753883.998759] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753883.998775] ata3.00: configured for UDMA/133 (device error ignored)
[753884.005333] ata3: EH complete
[753884.014177] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.020779] ata3.00: irq_stat 0x40000001
[753884.024955] ata3.00: failed command: READ DMA
[753884.029431] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 7 dma 4096 in
[753884.044818] ata3.00: status: { DRDY ERR }
[753884.048940] ata3.00: error: { ABRT }
[753884.063179] ata3.00: failed to enable AA (error_mask=0x1)
[753884.071131] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.078487] ata3.00: failed to enable AA (error_mask=0x1)
[753884.084776] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.084797] ata3.00: configured for UDMA/133 (device error ignored)
[753884.091258] ata3: EH complete
[753884.102170] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.108855] ata3.00: irq_stat 0x40000001
[753884.112952] ata3.00: failed command: READ DMA
[753884.117539] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 20 dma 4096 in
[753884.132952] ata3.00: status: { DRDY ERR }
[753884.137118] ata3.00: error: { ABRT }
[753884.151230] ata3.00: failed to enable AA (error_mask=0x1)
[753884.157401] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.158006] ata3.00: failed to enable AA (error_mask=0x1)
[753884.164168] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.164186] ata3.00: configured for UDMA/133 (device error ignored)
[753884.171053] ata3: EH complete
[753884.182130] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.188770] ata3.00: irq_stat 0x40000001
[753884.192823] ata3.00: failed command: READ DMA
[753884.197300] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 2 dma 4096 in
[753884.212586] ata3.00: status: { DRDY ERR }
[753884.216702] ata3.00: error: { ABRT }
[753884.230347] ata3.00: failed to enable AA (error_mask=0x1)
[753884.236200] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.236806] ata3.00: failed to enable AA (error_mask=0x1)
[753884.242834] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.242851] ata3.00: configured for UDMA/133 (device error ignored)
[753884.249470] ata3: EH complete
[753884.258134] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.264718] ata3.00: irq_stat 0x40000001
[753884.268760] ata3.00: failed command: READ DMA
[753884.273234] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 15 dma 4096 in
[753884.288643] ata3.00: status: { DRDY ERR }
[753884.292766] ata3.00: error: { ABRT }
[753884.308319] ata3.00: failed to enable AA (error_mask=0x1)
[753884.317395] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.317987] ata3.00: failed to enable AA (error_mask=0x1)
[753884.323882] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.323898] ata3.00: configured for UDMA/133 (device error ignored)
[753884.330718] ata3: EH complete
[753884.338188] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.344794] ata3.00: irq_stat 0x40000001
[753884.348982] ata3.00: failed command: READ DMA
[753884.353487] ata3.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 27 dma 4096 in
[753884.368874] ata3.00: status: { DRDY ERR }
[753884.373006] ata3.00: error: { ABRT }
[753884.386714] ata3.00: failed to enable AA (error_mask=0x1)
[753884.392485] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.393097] ata3.00: failed to enable AA (error_mask=0x1)
[753884.398874] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.398890] ata3.00: configured for UDMA/133 (device error ignored)
[753884.412743] ata3: EH complete
[753884.422124] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.428691] ata3.00: irq_stat 0x40000001
[753884.432727] ata3.00: failed command: READ DMA EXT
[753884.437558] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 12 dma 4096 in
[753884.452968] ata3.00: status: { DRDY ERR }
[753884.457095] ata3.00: error: { ABRT }
[753884.470787] ata3.00: failed to enable AA (error_mask=0x1)
[753884.476511] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.477125] ata3.00: failed to enable AA (error_mask=0x1)
[753884.482848] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.482861] ata3.00: configured for UDMA/133 (device error ignored)
[753884.489380] ata3: EH complete
[753884.498156] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.504754] ata3.00: irq_stat 0x40000001
[753884.508804] ata3.00: failed command: READ DMA EXT
[753884.513628] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 24 dma 4096 in
[753884.530011] ata3.00: status: { DRDY ERR }
[753884.534154] ata3.00: error: { ABRT }
[753884.547817] ata3.00: failed to enable AA (error_mask=0x1)
[753884.553556] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.554170] ata3.00: failed to enable AA (error_mask=0x1)
[753884.559906] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.559924] ata3.00: configured for UDMA/133 (device error ignored)
[753884.566503] ata3: EH complete
[753884.574161] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.580734] ata3.00: irq_stat 0x40000001
[753884.584773] ata3.00: failed command: READ DMA EXT
[753884.589593] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 5 dma 4096 in
[753884.604904] ata3.00: status: { DRDY ERR }
[753884.609021] ata3.00: error: { ABRT }
[753884.624186] ata3.00: failed to enable AA (error_mask=0x1)
[753884.629948] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.630555] ata3.00: failed to enable AA (error_mask=0x1)
[753884.636303] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.636318] ata3.00: configured for UDMA/133 (device error ignored)
[753884.643029] ata3: EH complete
[753884.654121] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.660695] ata3.00: irq_stat 0x40000001
[753884.664766] ata3.00: failed command: READ DMA EXT
[753884.669586] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 18 dma 4096 in
[753884.685107] ata3.00: status: { DRDY ERR }
[753884.689229] ata3.00: error: { ABRT }
[753884.702995] ata3.00: failed to enable AA (error_mask=0x1)
[753884.708741] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.709349] ata3.00: failed to enable AA (error_mask=0x1)
[753884.715091] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.715107] ata3.00: configured for UDMA/133 (device error ignored)
[753884.721620] ata3: EH complete
[753884.730145] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.736787] ata3.00: irq_stat 0x40000001
[753884.740834] ata3.00: failed command: READ DMA EXT
[753884.745676] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 0 dma 4096 in
[753884.760980] ata3.00: status: { DRDY ERR }
[753884.765114] ata3.00: error: { ABRT }
[753884.778772] ata3.00: failed to enable AA (error_mask=0x1)
[753884.784517] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.785123] ata3.00: failed to enable AA (error_mask=0x1)
[753884.790865] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.790881] ata3.00: configured for UDMA/133 (device error ignored)
[753884.798043] ata3: EH complete
[753884.806136] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.812712] ata3.00: irq_stat 0x40000001
[753884.816773] ata3.00: failed command: READ DMA EXT
[753884.821610] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 13 dma 4096 in
[753884.837257] ata3.00: status: { DRDY ERR }
[753884.841386] ata3.00: error: { ABRT }
[753884.855113] ata3.00: failed to enable AA (error_mask=0x1)
[753884.866132] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.866728] ata3.00: failed to enable AA (error_mask=0x1)
[753884.878316] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.878337] ata3.00: configured for UDMA/133 (device error ignored)
[753884.885132] ata3: EH complete
[753884.894151] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.900860] ata3.00: irq_stat 0x40000001
[753884.905596] ata3.00: failed command: READ DMA EXT
[753884.910422] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 29 dma 4096 in
[753884.925811] ata3.00: status: { DRDY ERR }
[753884.929950] ata3.00: error: { ABRT }
[753884.947830] ata3.00: failed to enable AA (error_mask=0x1)
[753884.953603] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.954364] ata3.00: failed to enable AA (error_mask=0x1)
[753884.960107] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753884.960126] ata3.00: configured for UDMA/133 (device error ignored)
[753884.966779] ata3: EH complete
[753884.978126] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753884.984712] ata3.00: irq_stat 0x40000001
[753884.988749] ata3.00: failed command: READ DMA EXT
[753884.993574] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 9 dma 4096 in
[753885.008885] ata3.00: status: { DRDY ERR }
[753885.013004] ata3.00: error: { ABRT }
[753885.026630] ata3.00: failed to enable AA (error_mask=0x1)
[753885.032372] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.032983] ata3.00: failed to enable AA (error_mask=0x1)
[753885.038754] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.038770] ata3.00: configured for UDMA/133 (device error ignored)
[753885.045342] ata3: EH complete
[753885.054141] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753885.060713] ata3.00: irq_stat 0x40000001
[753885.064754] ata3.00: failed command: READ DMA EXT
[753885.069574] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 22 dma 4096 in
[753885.085082] ata3.00: status: { DRDY ERR }
[753885.089203] ata3.00: error: { ABRT }
[753885.103003] ata3.00: failed to enable AA (error_mask=0x1)
[753885.108746] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.109356] ata3.00: failed to enable AA (error_mask=0x1)
[753885.115198] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.115215] ata3.00: configured for UDMA/133 (device error ignored)
[753885.121692] ata3: EH complete
[753885.130136] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753885.136707] ata3.00: irq_stat 0x40000001
[753885.140784] ata3.00: failed command: READ DMA EXT
[753885.145625] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 4 dma 4096 in
[753885.160950] ata3.00: status: { DRDY ERR }
[753885.165083] ata3.00: error: { ABRT }
[753885.178780] ata3.00: failed to enable AA (error_mask=0x1)
[753885.184520] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.185127] ata3.00: failed to enable AA (error_mask=0x1)
[753885.190871] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.190887] ata3.00: configured for UDMA/133 (device error ignored)
[753885.197385] ata3: EH complete
[753885.206142] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753885.212716] ata3.00: irq_stat 0x40000001
[753885.216767] ata3.00: failed command: READ DMA EXT
[753885.221587] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 17 dma 4096 in
[753885.236960] ata3.00: status: { DRDY ERR }
[753885.241077] ata3.00: error: { ABRT }
[753885.254741] ata3.00: failed to enable AA (error_mask=0x1)
[753885.260475] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.261186] ata3.00: failed to enable AA (error_mask=0x1)
[753885.266924] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.266940] ata3.00: configured for UDMA/133 (device error ignored)
[753885.274790] ata3: EH complete
[753885.286131] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[753885.292707] ata3.00: irq_stat 0x40000001
[753885.296748] ata3.00: failed command: READ DMA EXT
[753885.301695] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 29 dma 4096 in
[753885.317112] ata3.00: status: { DRDY ERR }
[753885.321245] ata3.00: error: { ABRT }
[753885.334936] ata3.00: failed to enable AA (error_mask=0x1)
[753885.340665] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.341278] ata3.00: failed to enable AA (error_mask=0x1)
[753885.347002] ata3.00: failed to get NCQ Send/Recv Log Emask 0x1
[753885.347017] ata3.00: configured for UDMA/133 (device error ignored)
[753885.361317] ata3: EH complete


I'm assuming my data is intact and I'm facing a firmware error? I do have a soldering/reworking station and ordered a spare PCB on AliExpress to change the BIOS chip hoping this might be the fix. But this is just guess as I can't interpret the error messages and have very little knowledge in this area.

Hoping for some expert advice as I'm kinda desperate here.
Unfortunately the drives are recertified and I do not have the money required for the $3500 usd quote I got for recovering the files, and I have important work files from the last 3 years on the drives.
I had everything backed up on Google Workspace, but this month my legacy account was forcely migrated and I lost my unlimited storage. Google was charging $600/month for keeping the files.

I'm writing this with my hands shaking and tears in my eyes really hoping that I can recover the files in some way. I don't have much money to pay for help, but I can provide video editing services in exchange.

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 12:04

These are helium drives which are extremely hard to work with even for a pro.
I have never seen a recertified helium drive, can you post a picture of the label?
It's not a PCB issue by the way.
If you download a hex editor like https://mh-nexus.de/en/hxd can you see any sectors?
If not then a professional data recovery company is your only option.

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 12:21

ddrecovery wrote:These are helium drives which are extremely hard to work with even for a pro.
I have never seen a recertified helium drive, can you post a picture of the label?
It's not a PCB issue by the way.
If you download a hex editor like https://mh-nexus.de/en/hxd can you see any sectors?
If not then a professional data recovery company is your only option.

Oh man, I was really hoping the PCB fix was viable. :(

This is the label. It also has a recertified engraving on the sides of the casing.
20230822_131713.jpg


I can't mount/see the HD on my Windows device, how can I achieve this via SSH in the NAS? Any linux package?

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 12:35

Unfortunately not, this is what trying to hex dump the drive returns:

xxd: /dev/sdd: Input/output error

dmesg shows, besides what was described before, this new info:
Code:
[758898.972396] Buffer I/O error on dev sdd, logical block 2441609215, async page read
(...)
[758900.075929] Buffer I/O error on dev sdd, logical block 0, async page read


This is the label, it also has the markings "recertified" on the sides of the case
20230822_131713.jpg


Am I completely out of luck?

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 12:57

Just a few more details: it looks like the NAS is unmounting the drive and not letting me access it. Is it worth trying to connect the HD to a Live Linux install on my personal computer and try to access it or this behaviour is expected?

Code:
[758925.399231] asustor remove disk dev sdd

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

August 22nd, 2023, 13:00

You do need to test the HDD for sector access outside of the NAS.

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

September 5th, 2023, 22:11

I was waiting for an external HDD dock to arrive in the mail to be able to test the HDD out of the NAS since I just have a laptop.

I'm using a Orico model 6626C3-C 2 bay dock with external power.

If I plug in the working HDD from the RAID array, the dock beeps, turns on a light on the working bay and the disk appears in Windows, I can access it with HxD.
As soon as I plug in the defective HDD, the light on the working HDD turns off, the dock beeps showing that both HDDs were disconnected and the working HDD disappear from Windows Disk Manager. Defective HDD doesn't get detected if I use it alone and if I plug in the working HDD after the defective one, both doesn't work.

The HDD dock stops working as soon as I plug in the defective unit.

Also, I can hear the disk heads working normally on the non defective unit, but the one that's got the issue just spins, but no noise from the disk heads.

The extra PCB that I ordered also just arrived, but at this point I might assume it is just paper weight?

Thanks again for the help on troubleshooting this.

Re: HGST DC HC510 (HUH721010ALE600) firmware corruption?

September 6th, 2023, 5:41

Code:
[  369.181627] ata4.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 5 dma 4096 in
[  369.181627]          res 51/04:08:f8:ff:3f/00:00:8c:04:00/40 Emask 0x1 (device error)


Code:
[753885.301695] ata3.00: cmd 25/00:08:f8:ff:3f/00:00:8c:04:00/e0 tag 29 dma 4096 in
[753885.317112] ata3.00: status: { DRDY ERR }
[753885.321245] ata3.00: error: { ABRT }


drive aborts most commands...
If it doesn't sound bad, most likely a fw issue.

pepe
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