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pc bootloop with seagate HDD

October 9th, 2023, 3:20

Hi, I have this HDD SEAGATE ST500DM002
Firmware: KC45

I need to restart this HDD, and i want try to clear SMART with N1 command, but usind a serial interface, i cant stop it in F3 mode

In serial i receive this log

Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
ASCII Diag mode

F3 T>
(P) SATA Reset


i have try another serial interface, but receive the same result. Sometimes appear F3 T other no, but it exit everyone from tis mode

Sometimes I reveice in serial this messages (after (P) Sata Seset)

LED:000000BD FAddr:00004400
or
LED:000000BD FAddr:00005656
or other similar, i'm not saved all

suggest for enter in F3 mode and send N1 command?

Thanks at all for help me!

EDIT: add serial parameter
serial interface: FTDI232
Attachments
serial.PNG
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Re: pc bootloop with seagate HDD

October 22nd, 2023, 14:39

Likely clearing SMART won't help.
There is another more severe firmware problem related to media cache.

Re: pc bootloop with seagate HDD

November 13th, 2023, 4:25

do you have any suggestions?

Re: pc bootloop with seagate HDD

November 13th, 2023, 4:52

As mentioned before, suspecting it is a media cache issue.
Learn and work on how to deal with that would be a suggestion.
Start by reading critical system files.
Do you have firmware tools like PC3000, MRT or DFL?

Re: pc bootloop with seagate HDD

November 15th, 2023, 6:43

It is odd you are getting different error msgs every time, this makes me wonder...
could you list them all (or most of them at least)?
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