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Seagate Firecuda SSHD 2TB, lost windows detection, but spins

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rkearn17

Post subject: Seagate Firecuda SSHD 2TB, lost windows detection, but spins

Posted: December 21st, 2023, 1:16

Joined: December 21st, 2023, 1:08
Posts: 3
Location: Indiana

Model: ST2000LX001

Randomly lost windows detection without warning, with no prior smart indication of imminent failure

I learned about CP2102 USB to TTL a few days ago.
With with the drive now in an external SATA-to-USB enclosure, I was able to get this from Putty:
Where do I go from here? I'm assuming I should try to unlock the rom?

Code:

Boot 0x80M
           DensityList:0x0000
(P) SATA Reset

RAW OFF
 PASS
Intel 6G->3G
Send Status: COMRESET seen
CSpd= 1.5Gbps
Servo Processor Is Reset.
                          Srv DETCR init 0x0000
Spin issued

Set Transfer Mode selected
Ultra DMA selected!
(DOS Table) Worst Count: 00000000 At SU: FFFFFFFF NT: 00000000 OT: 00000000
(MC POR Duration): 0000000061
(DOS) SU:0006DE0E Ct:00000A78 Adjusted BRO: 00046B9DCC - 00046BC88F
DSC
Update Mask - 00000000235CEE60 - 00000008 - 00
Update Mask - 00000000235CEE68 - 00000008 - 00
Update Mask - 00000000235CEE70 - 00000008 - 00
Update Mask - 00000000235CEE78 - 00000008 - 00
Update Mask - 00000000235CEE80 - 00000008 - 00
Update Mask - 00000000235CEE88 - 00000008 - 00
Update Mask - 00000000235CEE90 - 00000008 - 00
Update Mask - 00000000235CEE98 - 00000008 - 00
Update Mask - 00000000235CEEA0 - 00000008 - 00
Update Mask - 00000000235CEEA8 - 00000008 - 00
Update Mask - 00000000235CEEB0 - 00000008 - 00
Update Mask - 00000000235CEEB8 - 00000008 - 00
Update Mask - 00000000235CEEC0 - 00000008 - 00
Update Mask - 00000000235CEEC8 - 00000008 - 00
Update Mask - 00000000235CEED0 - 00000008 - 00
Update Mask - 00000000235CEED8 - 00000008 - 00
Update Mask - 00000000235CEEE0 - 00000008 - 00
Update Mask - 00000000235CEEE8 - 00000008 - 00
Update Mask - 00000000235CEEF0 - 00000008 - 00
Update Mask - 00000000235CEEF8 - 00000008 - 00
Update Mask - 00000000235CEF00 - 00000008 - 00
Update Mask - 00000000235CEF08 - 00000008 - 00
Update Mask - 00000000235CEF10 - 00000008 - 00
Update Mask - 00000000235CEF18 - 00000008 - 00
Update Mask - 00000000235CEF20 - 00000008 - 00
Update Mask - 00000000235CEF28 - 00000008 - 00
Update Mask - 00000000235CEF30 - 00000008 - 00
Update Mask - 00000000235CEF38 - 00000008 - 00
Update Mask - 00000000235CEF40 - 00000008 - 00
Update Mask - 00000000235CEF48 - 00000008 - 00
Update Mask - 00000000235CEF50 - 00000008 - 00
Update Mask - 00000000235CEF58 - 00000008 - 00
Update Mask - 00000000235CEF60 - 00000008 - 00
Update Mask - 00000000235CEF68 - 00000008 - 00
Update Mask - 00000000235CEF70 - 00000008 - 00
Update Mask - 00000000235CEF78 - 00000008 - 00
Update Mask - 00000000235CEF80 - 00000008 - 00
Update Mask - 00000000235CEF88 - 00000008 - 00
Update Mask - 00000000235CEF90 - 00000008 - 00
Update Mask - 00000000235CEF98 - 00000008 - 00
Update Mask - 00000000235CEFA0 - 00000008 - 00
Update Mask - 00000000235CEFA8 - 00000008 - 00
Update Mask - 00000000235CEFB0 - 00000008 - 00
Update Mask - 00000000235CEFB8 - 00000008 - 00
Update Mask - 00000000235CEFC0 - 00000008 - 00
Update Mask - 00000000235CEFC8 - 00000008 - 00
Update Mask - 00000000235CEFD0 - 00000008 - 00
Update Mask - 00000000235CEFD8 - 00000008 - 00
Update Mask - 00000000235CEFE0 - 00000008 - 00
Update Mask - 00000000235CEFE8 - 00000008 - 00
Update Mask - 00000000235CEFF0 - 00000008 - 00
Update Mask - 00000000235CEFF8 - 00000008 - 00
Update Mask - 00000000235CF000 - 00000008 - 00
Update Mask - 00000000235CF008 - 00000008 - 00
Update Mask - 00000000235CF010 - 00000008 - 00
Update Mask - 00000000235CF018 - 00000008 - 00
Update Mask - 00000000235CF020 - 00000008 - 00
Update Mask - 00000000235CF028 - 00000008 - 00
Update Mask - 00000000235CF030 - 00000008 - 00
Update Mask - 00000000235CF038 - 00000008 - 00
Update Mask - 00000000235CF040 - 00000008 - 00
Update Mask - 00000000235CF048 - 00000008 - 00
Update Mask - 00000000235CF050 - 00000008 - 00
Update Mask - 00000000235CF058 - 00000008 - 00
Update Mask - 00000000235CF060 - 00000008 - 00
Update Mask - 00000000235CF068 - 00000008 - 00
Update Mask - 00000000235CF070 - 00000008 - 00
Update Mask - 00000000235CF078 - 00000008 - 00
Update Mask - 00000000235CF080 - 00000008 - 00
Update Mask - 00000000235CF088 - 00000008 - 00
Update Mask - 00000000235CF090 - 00000008 - 00
Update Mask - 00000000235CF098 - 00000008 - 00
Update Mask - 00000000235CF0A0 - 00000008 - 00
Update Mask - 00000000235CF0A8 - 00000008 - 00
Update Mask - 00000000235CF0B0 - 00000008 - 00
Update Mask - 00000000235CF0B8 - 00000008 - 00
Update Mask - 00000000235CF0C0 - 00000008 - 00
Update Mask - 00000000235CF0C8 - 00000008 - 00
Update Mask - 00000000235CF0D0 - 00000008 - 00
Update Mask - 00000000235CF0D8 - 00000008 - 00
Update Mask - 00000000235CF0E0 - 00000008 - 00
Update Mask - 00000000235CF0E8 - 00000008 - 00
Update Mask - 00000000235CF0F0 - 00000008 - 00
Update Mask - 00000000235CF0F8 - 00000008 - 00
Update Mask - 00000000235CF100 - 00000008 - 00
Update Mask - 00000000235CF108 - 00000008 - 00
Update Mask - 00000000235CF110 - 00000008 - 00
Update Mask - 00000000235CF118 - 00000008 - 00
Update Mask - 00000000235CF120 - 00000008 - 00
Update Mask - 00000000235CF128 - 00000008 - 00
Update Mask - 00000000235CF130 - 00000008 - 00
Update Mask - 00000000235CF138 - 00000008 - 00
Update Mask - 00000000235CF140 - 00000008 - 00
Update Mask - 00000000235CF148 - 00000008 - 00
Update Mask - 00000000235CF150 - 00000008 - 00
Update Mask - 00000000235CF158 - 00000008 - 00
Update Mask - 00000000235CF160 - 00000008 - 00
Update Mask - 00000000235CF168 - 00000008 - 00
Update Mask - 00000000235CF170 - 00000008 - 00
Update Mask - 00000000235CF178 - 00000008 - 00
Update Mask - 00000000235CF180 - 00000008 - 00
Update Mask - 00000000235CF188 - 00000008 - 00
Update Mask - 00000000235CF190 - 00000008 - 00
Update Mask - 00000000235CF198 - 00000008 - 00
Update Mask - 00000000235CF1A0 - 00000008 - 00
Update Mask - 00000000235CF1A8 - 00000008 - 00
Update Mask - 00000000235CF1B0 - 00000008 - 00
Update Mask - 00000000235CF1B8 - 00000008 - 00
Update Mask - 00000000235CF1C0 - 00000008 - 00
Update Mask - 00000000235CF1C8 - 00000008 - 00
Update Mask - 00000000235CF1D0 - 00000008 - 00
Update Mask - 00000000235CF1D8 - 00000008 - 00
Update Mask - 00000000235CF1E0 - 00000008 - 00
Update Mask - 00000000235CF1E8 - 00000008 - 00
Update Mask - 00000000235CF1F0 - 00000008 - 00
Update Mask - 00000000235CF1F8 - 00000008 - 00
Update Mask - 00000000235CF200 - 00000008 - 00
Update Mask - 00000000235CF208 - 00000008 - 00
Update Mask - 00000000235CF210 - 00000008 - 00
Update Mask - 00000000235CF218 - 00000008 - 00
Update Mask - 00000000235CF220 - 00000008 - 00
Update Mask - 00000000235CF228 - 00000008 - 00
Update Mask - 00000000235CF230 - 00000008 - 00
Update Mask - 00000000235CF238 - 00000008 - 00
Update Mask - 00000000235CF240 - 00000008 - 00
Update Mask - 00000000235CF248 - 00000008 - 00
Update Mask - 00000000235CF250 - 00000008 - 00
Update Mask - 00000000235CF258 - 00000008 - 00
Update Mask - 00000000235CF260 - 00000008 - 00
Update Mask - 00000000235CF268 - 00000008 - 00
Update Mask - 00000000235CF270 - 00000008 - 00
Update Mask - 00000000235CF278 - 00000008 - 00
Update Mask - 00000000235CF280 - 00000008 - 00
Update Mask - 00000000235CF288 - 00000008 - 00
Update Mask - 00000000235CF290 - 00000008 - 00
Update Mask - 00000000235CF298 - 00000008 - 00
Update Mask - 00000000235CF2A0 - 00000008 - 00
Update Mask - 00000000235CF2A8 - 00000008 - 00
Update Mask - 00000000235CF2B0 - 00000008 - 00
Update Mask - 00000000235CF2B8 - 00000008 - 00
Update Mask - 00000000235CF2C0 - 00000008 - 00
Update Mask - 00000000235CF2C8 - 00000008 - 00
Update Mask - 00000000235CF2D0 - 00000008 - 00
Update Mask - 00000000235CF2D8 - 00000008 - 00
Update Mask - 00000000235CF2E0 - 00000008 - 00
Update Mask - 00000000235CF2E8 - 00000008 - 00
Update Mask - 00000000235CF2F0 - 00000008 - 00
Update Mask - 00000000235CF2F8 - 00000008 - 00
Update Mask - 00000000235CF300 - 00000008 - 00
Update Mask - 00000000235CF308 - 00000008 - 00
Update Mask - 00000000235CF310 - 00000008 - 00
Update Mask - 00000000235CF318 - 00000008 - 00
Update Mask - 00000000235CF320 - 00000008 - 00
Update Mask - 00000000235CF328 - 00000008 - 00
Update Mask - 00000000235CF330 - 00000008 - 00
Update Mask - 00000000235CF338 - 00000008 - 00
Update Mask - 00000000235CF340 - 00000008 - 00
Update Mask - 00000000235CF348 - 00000008 - 00
Update Mask - 00000000235CF350 - 00000008 - 00
Update Mask - 00000000235CF358 - 00000008 - 00
Update Mask - 00000000235CF360 - 00000008 - 00
Update Mask - 00000000235CF368 - 00000008 - 00
Update Mask - 00000000235CF370 - 00000008 - 00
Update Mask - 00000000235CF378 - 00000008 - 00
Update Mask - 00000000235CF380 - 00000008 - 00
Update Mask - 00000000235CF388 - 00000008 - 00
Update Mask - 00000000235CF390 - 00000008 - 00
Update Mask - 00000000235CF398 - 00000008 - 00
Update Mask - 00000000235CF3A0 - 00000008 - 00
Update Mask - 00000000235CF3A8 - 00000008 - 00
Update Mask - 00000000235CF3B0 - 00000008 - 00
Update Mask - 00000000235CF3B8 - 00000008 - 00
Update Mask - 00000000235CF3C0 - 00000008 - 00
Update Mask - 00000000235CF3C8 - 00000008 - 00
Update Mask - 00000000235CF3D0 - 00000008 - 00
Update Mask - 00000000235CF3D8 - 00000008 - 00
Update Mask - 00000000235CF3E0 - 00000008 - 00
Update Mask - 00000000235CF3E8 - 00000008 - 00
Update Mask - 00000000235CF3F0 - 00000008 - 00
Update Mask - 00000000235CF3F8 - 00000008 - 00
Update Mask - 00000000235CF400 - 00000008 - 00
Update Mask - 00000000235CF408 - 00000008 - 00
Update Mask - 00000000235CF410 - 00000008 - 00
Update Mask - 00000000235CF418 - 00000008 - 00
Update Mask - 00000000235CF420 - 00000008 - 00
Update Mask - 00000000235CF428 - 00000008 - 00
Update Mask - 00000000235CF430 - 00000008 - 00
Update Mask - 00000000235CF438 - 00000008 - 00
Update Mask - 00000000235CF440 - 00000008 - 00
Update Mask - 00000000235CF448 - 00000008 - 00
Update Mask - 00000000235CF450 - 00000008 - 00
Update Mask - 00000000235CF458 - 00000008 - 00
Update Mask - 00000000235CF460 - 00000008 - 00
Update Mask - 00000000235CF468 - 00000008 - 00
Update Mask - 00000000235CF470 - 00000008 - 00
Update Mask - 00000000235CF478 - 00000008 - 00
Update Mask - 00000000235CF480 - 00000008 - 00
Update Mask - 00000000235CF488 - 00000008 - 00
Update Mask - 00000000235CF490 - 00000008 - 00
Update Mask - 00000000235CF498 - 00000008 - 00
Update Mask - 00000000235CF4A0 - 00000008 - 00
Update Mask - 00000000235CF4A8 - 00000008 - 00
Update Mask - 00000000235CF4B0 - 00000008 - 00
Update Mask - 00000000235CF4B8 - 00000008 - 00
Update Mask - 00000000235CF4C0 - 00000008 - 00
Update Mask - 00000000235CF4C8 - 00000008 - 00
Starting LBA of RW Request=00046B9DCC  Length=00001D05
ProcessRWError -Read-   at LBA 00046B9E9A  Sense Code=43160080
Common path start quit now
                           ProcessRC: 00000000,00000000
                                                       ReadContinuous: 046B9E9A,00000240
                                                                                        TotalEntries:00A4   XfrLen:0240
                                                                                                                       UnrecovSectorCount:00A4,00A3
                                                                                                                                                   NumUDEs: 000000A4,000000A3
                                                                                                                                                                             Failed: 40000087
                                                                                                                                                                                             Out:
SP Regen FAIL
SPRegen [0000|43110081] @LBA=0x046B9E9A
Setup currentretry count
Hd 1  Err Blk      46B9E9A  BER pre -1.876366

Out:
Update Mask - 00000000235CF4D0 - 00000008 - 00
Harden - 046B9E9A
InitiateMarkPendingReallocateRequest for disc_lba: 00046B9E9A CHS: 000103BB.01.00CE
Assert 741D - LBA 046B9E9A!

Starting LBA of RW Request=00046B9DCC  Length=00001D05
ProcessRWError -Read-   at LBA 00046B9E9B  Sense Code=43110081
Common path start quit now
                           ProcessRC: 00000002,00000000
                                                       ReadContinuous: 046B9E9B,0000023F
                                                                                        TotalEntries:00A3   XfrLen:023F
                                                                                                                       UnrecovSectorCount:00A6,01C7
                                                                                                                                                   NumUDEs: 000000A6,000001C7
                                                                                                                                                                             Failed: 40000087
                                                                                                                                                                                             Out:

Where do I go from here? I'm assuming I should try to unlock the rom?

Top

Masterclass

Post subject: Re: Seagate Firecuda SSHD 2TB, lost windows detection, but s

Posted: December 21st, 2023, 1:27

Joined: May 29th, 2011, 8:47
Posts: 131
Location: Russia

Quote:

Where do I go from here?

Straight up to the recycle bin with this drive...
This model is very complicated for a beginner to start with. Looks like heads are gone here. Not sure you are aware of 100500 peculiarities of this procedure for this model.

Top

rkearn17

Post subject: Re: Seagate Firecuda SSHD 2TB, lost windows detection, but s

Posted: December 21st, 2023, 1:30

Joined: December 21st, 2023, 1:08
Posts: 3
Location: Indiana

Masterclass wrote:

Quote:

Where do I go from here?

any guidance on how i can even understand what's coming from the terminal?

Top

WebClaw

Post subject: Re: Seagate Firecuda SSHD 2TB, lost windows detection, but s

Posted: December 21st, 2023, 10:52

Joined: November 24th, 2011, 21:48
Posts: 104
Location: Canada

Terminal indicates read / write head(s) are weak.

You are correct, you'd need to unlock the ROM to get additional diagnostic information. It's likely the heads may need to be replaced to proceed w/recovery work which is why I think any help you'll get w/this drive will be limited. As rkearn17 said, your drive is very complex - (google seagate media cache for starters).

In a nutshell, you'd want to get access to the diagnostic overlay, backup critical sysfiles (firmware assets), make some firmware modifications, and image the drive out by heads. You'll need pro tools to get up and running.

Top

rkearn17

Post subject: Re: Seagate Firecuda SSHD 2TB, lost windows detection, but s

Posted: December 23rd, 2023, 22:25

Joined: December 21st, 2023, 1:08
Posts: 3
Location: Indiana

Update:

No noticed the messages are looping with

Code:

Starting LBA

and that

Code:

ReadContinuous:

is always descending in value. I just let count down to 0. Then I noticed the drive was detected in windows as "Not Initialized" in Disk Management. After clicking "Refresh", everything came back. Can someone explain this?

Anways, I guess my question now is asking for recommendation of which SSD/HDD is a good balance of reliability and fixability.

Top

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