I have a DR with a drive that seems to be getting hung up on many InitiateMarkPendingReallocateRequest's per the terminal. We do not have any equipment that will bypass the terminal lock so I can attempt to turn off the Media Cache, suggested by other users for similar issues. Is there a way to turn off the MediaCache in the FW dump and flash it back, or is there a way to get the FW unlocked?

Any other suggestions will be greatly appreciated.

Send ROM so we can unlock it. If you can read and write it. But i rather make some changes in module 93 than turn off MC. If you can't read/write ROM - send it to someone else.

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odzyskiwanie danych

Thank you for your assistance.

Attached is the firmware from the drive.

Regarding the module 93, what changes would you suggest?

Sorry. Does not look like it attached.

On second thought i need to ask if you have any tool except terminal to send handshake when you get unlocked ROM, edit modules. If not, i wouldn't touch the drive and outsource it to someone who have tools and knowlege how to work with those drives.

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odzyskiwanie danych

Probably not. I am not sure what tool would be able to do any of that, except the tools that also perform the decryption of the FW, which I do not have available.

If there is a tool I can get software wise, then it is an option. If it requires more hardware, then not an option, and I will return the drive to the customer.

No software tool can help you. You need a hardware terminal do do the handshake.

And btw. to turn off media cache is not the way to do the job.