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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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HUH721212ALE601 firmware help

March 28th, 2024, 16:49

I recently bought a HUH721212ALE601 drive and it started throwing smart errors. I have a 2nd one and am hoping to make sure firmware is up to date on it. Can anyone help point me to the correct file as well as the utility to flash?
I assume this will not wipe the drive correct?

My drive is a WD HUH721212ALE601 and on firmware LEGL0002 (which I can't find anywhere) so it seems sus.

Thanks for any assistance!

Re: HUH721212ALE601 firmware help

March 28th, 2024, 17:21

Could we see the label?

Re: HUH721212ALE601 firmware help

March 28th, 2024, 17:35

Sure, here you go.
Attachments
PXL_20240328_213028048.jpg

Re: HUH721212ALE601 firmware help

March 28th, 2024, 18:22

Oh and it is a "recertified" drive, but shouldn't matter for firmware.

Re: HUH721212ALE601 firmware help

March 28th, 2024, 18:25

I don't know what an "LHC drive" is. :-?

https://support-en.wd.com/app/warrantystatusweb

    Serial Number - AAHS6MEH
    Warranty Status - NO LIMITED WARRANTY
    Model Number - 0F29596
    Description - LHC Drive ASM 12.0TB, 512e, SATA P3_PWDIS_Support, Wasabi, SED
    Warranty Expiration Date*

Re: HUH721212ALE601 firmware help

March 28th, 2024, 22:07

Label says fw is 3d0, i guess early this drive has standard oem fw, you could try update it with LEGNXB01

Re: HUH721212ALE601 firmware help

March 29th, 2024, 11:05

Thanks! I'll give it a go tonight.

Re: HUH721212ALE601 firmware help

March 29th, 2024, 15:54

Gave it a shot and it failed. Did I run it correctly?
Attachments
Capture.PNG

Re: HUH721212ALE601 firmware help

March 29th, 2024, 16:44

Tried with hugo and just got "failed to update firmware" error.

Re: HUH721212ALE601 firmware help

April 10th, 2024, 15:47

Were you ever able to get this updated? I just bought several of these drives and am having the same issues. (Hugo 7.4.5 in windows)

Re: HUH721212ALE601 firmware help

April 10th, 2024, 16:49

No, never got the firmware to take.

Re: HUH721212ALE601 firmware help

April 17th, 2024, 6:21

I have two of these drives also (HUH721212ALE601) with firmware LEGL0002. I bought them from Amazon UK from GoHardDrive. I have been unsuccessful using hugo and sg3-utils (sg_write_buffer) to flash it with any other firmware including LEGNXB01 (which appears to be the latest) and LEGNXU09.

As an aside, I was successful using Hugo 7.4.5 (in Ubuntu 22.04) in changing the block size from 512 to 4096. I obtained Hugo deb file from: https://archive.org/download/hugo-7.4.5
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