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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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EXOS 7E8 ST6000NM0095 can't format drive

February 1st, 2025, 12:09

Hi! I bought 2 used SAS drives, a exos 7E8 and an older model. I formatted both to 512 succefully, but I can wipe and use on truenas only the first one, the second one (ST6000NM0034 DKS2F-H6R0SS 7FA6) gave me a "IO error"when I try to wipe it, afaik it is caused by the proprietary firmware...
So I managed to get it replaced by the seller, the replacement is the same model as the working exos, but it give me the same IO error as the older one... I did the same procedures (
Code:
sg_format --format --size=512
) on both so idk why the first one works, but not the second.

This is the smartctl -i output:
Code:
root@truenas[/home/truenas_admin]# smartctl -i /dev/sdd
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              DKS2H-H6R0SS
Revision:             7F08
Compliance:           SPC-3
User Capacity:        6,001,175,126,016 bytes [6.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c500a7cxxxxx
Serial number:        ZAD7VZ7J000xxxxxxx
Device type:          disk
Transport protocol:   SAS (SPL-4)
Local Time is:        Sat Feb  1 07:53:18 2025 PST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported


It is the same as the other exos (minus serial and spin hours).
Any idea on how should I start troubleshooting this problem?

Thank you!!

Re: EXOS 7E8 ST6000NM0095 can't format drive

February 2nd, 2025, 20:54

Give us all the smart data using -all

Re: EXOS 7E8 ST6000NM0095 can't format drive

February 4th, 2025, 4:15

Zero Alpha wrote:Give us all the smart data using -all

This is the smartctl's outup:
Code:
truenas_admin@truenas[~]$ sudo smartctl -a /dev/sdd
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               SEAGATE
Product:              DKS2H-H6R0SS
Revision:             7F08
Compliance:           SPC-3
User Capacity:        6,001,175,126,016 bytes [6.00 TB]
Logical block size:   512 bytes
Physical block size:  4096 bytes
LU is fully provisioned
Rotation Rate:        7200 rpm
Form Factor:          3.5 inches
Logical Unit id:      0x5000c500a7c314b3
Serial number:        ZAD7VZ7J0000C92507UU
Device type:          disk
Transport protocol:   SAS (SPL-4)
Local Time is:        Tue Feb  4 00:14:10 2025 PST
SMART support is:     Available - device has SMART capability.
SMART support is:     Enabled
Temperature Warning:  Disabled or Not Supported

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Grown defects during certification = 0
Total blocks reassigned during format = 0
Total new blocks reassigned = 0
Power on minutes since format = 2245
Current Drive Temperature:     28 C
Drive Trip Temperature:        68 C

Accumulated power on time, hours:minutes 33971:34
Manufactured in week 04 of year 2019
Specified cycle count over device lifetime:  10000
Accumulated start-stop cycles:  168
Specified load-unload count over device lifetime:  300000
Accumulated load-unload cycles:  1589
Elements in grown defect list: 0

Vendor (Seagate Cache) information
  Blocks sent to initiator = 1230887008
  Blocks received from initiator = 93989848
  Blocks read from cache and sent to initiator = 76627
  Number of read and write commands whose size <= segment size = 4391561
  Number of read and write commands whose size > segment size = 0

Vendor (Seagate/Hitachi) factory information
  number of hours powered up = 33971.57
  number of minutes until next internal SMART test = 17

Error counter log:
           Errors Corrected by           Total   Correction     Gigabytes    Total
               ECC          rereads/    errors   algorithm      processed    uncorrected
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:   366282855        0         0  366282855          0        640.059           0
write:         0        0         0         0          0         49.207           0

Non-medium error count:        0


[GLTSD (Global Logging Target Save Disable) set. Enable Save with '-S on']
SMART Self-test log
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]
     Description                              number   (hours)
# 1  Background long   Completed                   -   33886                 - [-   -    -]
# 2  Background short  Completed                   -   33875                 - [-   -    -]

Long (extended) Self-test duration: 5 seconds [0.1 minutes]

Re: EXOS 7E8 ST6000NM0095 can't format drive

February 10th, 2025, 22:10

No problems there. Probably more helpful if you showed your full terminal log with commands and errors. Boot up a usb ubunutu or something and see if you can wipe them

Re: EXOS 7E8 ST6000NM0095 can't format drive

February 11th, 2025, 6:56

I tried creating a 2TB partition and I'm getting this types of errors:
Code:
Welcome to fdisk (util-linux 2.37.2).
Changes will remain in memory only, until you decide to write them.
Be careful before using the write command.
Device does not contain a recognized partition table.
The size of this disk is 5.5 TiB (6001175126016 bytes) . DOS partition table format cannot be used on drives for volumes larger than 2199023255040 bytes for 512-
byte sectors. Use GUID partition table format (GPT).
Created a new DOS disklabel with disk identifier 0xaf36f027.
Command (m for help): n
Partition type
p
primary (0 primary, 0 extended, 4 free)
e
extended (container for logical partitions)
Select (default p): p
Partition number (1-4, default 1): 1
First sector (2048-4294967295, default 2048) :
Last sector, +/-sectors or +/-size{K,M,G,T,P] (2048-4294967295, default 4294967295) :
Created a new partition 1 of type 'Linux' and of size 2 TiB.
Command (m for help): w
The partition table has been altered.
[ 4734.099191] blk_update_request : critical target error, dev sdc, sector 0 op 0x1: (WRITE) flags 0x0 phys_seg 1 prio class 0
[ 4734.099223] Buffer I/O error on dev sdc, logical block 0, lost async page write
Calling ioctl() to re-read partition table
/dev/sdc: fsync device failed: Input/output error
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