I downloaded this software today hoping to use it for my Toshiba Gigabeat player which is unresponsive. The PC does not detect it, but if I look in the device manager under USB controllers it is there under USB Mass Storage Device (with a Code 10 error).

When I start HDDGuru software, it detects an ATA with 40 GB (the size of my player) but I do not recognize any of the other information. Can I assume that it is my Toshiba Gigabeat? When I add other HDDs, it detects them by name. When I disconnect everything (including the Toshiba) the ATA item is still there - which leads me to think that in fact that is not my gigabeat.

If that is the case, then how do I fix my HDD player if the PC does not seem to recognize it and the HDD Guru neither?

If you mean MHDD then it won't work with you player. You can try to remove your drive from it but still, I don't think it's gonna work.

no I don't mean MHDD.
A forum participant from a gigabeat forum suggested using HDD Guru for such problems.

Then what "HDDGuru software" are you talking about?

Sorry - I just realized that I had the title of the software wrong. I apologize. I was advised to use the HDD-Low-Level-Format-Tool.

And then to "Download the the latest UBCD from(I believe it is 3.04):
http://www.ubcd4win.com/"

Given that my PC does not seem to recognize the player in Explorer and only at the device manager level with yellow mark on it...I am not sure if it will work.