Dear friends and clients on hddguru,

I am Laura. I want to thank you for your constant support to SalvationDATA and my work. I have received many inquiries about IBM/Hitachi and Samsung from our clients and friends. They show a great interest in IBM/Hitachi HDD. We are so happy about it and that's why we get started on IBM/Hitachi solution.

Now, we are in process of the IBM/HITACHI HDD analysis and development.

We want to make the IBM/HITACHI tool a powerful, comprehensive and friendly one, now we are collecting suggestion/requirements on the tool. Any suggestions from any hdd guru here are greatly appreciated. We will consider your suggestion/requirement seriously and discuss with our development department.

As to the adoptive suggestions, we will reward with discount, coupon, and free gifts.

I am looking forward to hearing from you. You can post your suggestion on this topic or send to my email address: sales.laura@salvationdata.com.

Thanks & Best Regards

Laura

_________________
SalvationDATA--Profesionnal Hard drive solution Provider. MSN: sales.laura@salvationdata.com

here a good suggestion how about a easy way to read the booklets on your product

a step by step user guide on how to do a firmware repair, turning of some of the hard drive heads to do a recovery.

doing a very good troubleshooting guide will help a lot of people out
who have bought your product.



test your products before putting them on sale.

recommend what type of set up works best with your system. type of motherboard etc

as most people have total diffrent motherboard set up and os



how about easy to use programs one touch firmware repair etc

easy menu system one click repair

I think you summerozed it with this two points. here is the proff:
#1*. please pay some translator to write the booklets on the most possible friendly way for the customer to underestand. that way we both maximize our profits (you sell more software) and (we can repair/repair to be able to DR the nedded HDD)
2*. With the program itself there is no way to determine which head(s) is the defective one when there are possible head symptoms, and also the user is not able to do a foward and back depop on a same HDD (cant drop head 1 and 2 on the same HDD).

its a easy way for them to understand why there product is not really selling

there is no information or tech for there products at all

if your stuck your screwed and have to ask on line
but a lot of people wont give out this information as they dont want to share it with anyone


english is the most hardest language to learn.