Firmware problem with D540X-4K

[pcimage]

Hi all,

Got an odd problem with one of these old things.

It spins up and ID's OK, with correct s/n etc.

But cannot access ANY LBA's.

When I try to image with DE, it races through very quickly with errors, almost as if there's a password on the drive (which there is not).

Hot swap has no effect.

ANY ideas?

Cheers

Sean

[pepe]

Hi,
post terminal log!

probably one head is dead or weak.

pepe

[thatdellguy]

I had one of these last week that did the exact same thing. It was a 60Gb and had one dead head. I was able to read from the other heads with no problem and the surface was undamaged. I would suggest you create a head map and try each head one by one.

[pepe]

Hi ThatDellGuy,

He reported all the sectors are unreadable, I suppose the drive reports ABRT error for all the sectors.
We still need the terminal report to make things clearer.

pepe

[pcimage]

Hi Guys,

Thanks for the reply.

While I try to work out how to get the terminal log out of this thing (any help would be appreciated as my ISA Quantum manual is a bit vague), here's the firmware report. As you can see the roadmap is not loaded...

Configuration params. table :
DisCache parameters :
Prefetch enable : Yes
Cache enable : Yes

Recovery errors parameters :
Automatic Write Reallocation Enabled : Yes
Automatic Read Reallocation : Yes
Read Continuous : No
Enable Early Correction : No
Disable Correction : No
Number of Retries : 8
ECC Correction Span : 32

HDD parameters :
Write Cache Enable : No
Reallocate Uncorrectable Error Enables : Yes

Configuration pages (Config Pages)
# CP# Length, bytes Condition
-------------------------------------
0 0 1 OK
1 1 2 OK
2 2 16 OK
3 3 16 OK
4 4 8 OK
5 5 12 OK
6 6 32 OK
7 7 72 OK
8 8 1 OK
9 9 16 OK
10 10 333 OK
11 11 4 OK
12 12 1 OK
13 13 2 OK
14 14 6 OK
15 15 166 OK
16 16 64 OK
17 17 7060 OK
18 18 2664 OK
19 19 64 OK
20 20 1 OK
21 21 4316 OK
22 22 1 OK
23 23 224 OK
24 24 96 OK
25 25 2082 OK
26 26 8 OK
27 27 1 OK
28 28 1 OK
29 29 1 OK
30 30 1 OK
31 31 1 OK
32 32 1 OK
33 33 1 OK
34 34 1 OK
35 35 2048 OK

CP 02
Page about manufacturer
MAXTOR

CP 03
Model name page
4K040H2

CP 04
Firmware version page
A08.1526

CP 05
Serial number page
372119021941

CP 07
Logical parameters page
Cyl: 65535 Heads: 16 Sectors: 63

Detailed COM log : No

CP 08
Physical heads number page
Number of physical heads : 2

CP 10
Zone reallocation table page
# Beg. c. SPT0 SPT1 SPC
------------------------------
0 0 400 400 800
1 0 902 902 1804
2 3680 888 888 1776
3 7360 871 871 1742
4 11040 854 854 1708
5 14720 836 836 1672
6 18400 804 804 1608
7 22080 800 800 1600
8 25760 745 745 1490
9 29440 714 714 1428
10 33120 680 680 1360
11 36800 640 640 1280
12 40480 606 606 1212
13 44160 566 566 1132
14 47840 533 533 1066
15 51520 500 500 1000
Physical cylinders: 55212
Max LBA : 80304619

CP 11
Max LBA stopper page
Max LBA: 78198750 (04A937DEh)

CP 14
Heads control page
Amount of heads : 2
Utilized heads :
0 1

Road Map page
Page not loaded

CP 15
Security control page
Master-passw. :
User-passw. : 11111111111111111111111111111111
Firmware : Galaxy Firmware Development
Master-code : $FFFE
Security level: high

Does this help?

btw the "111111111111111111111111111" pw was set by me

Cheers

Sean

[pcimage]

I think it's sorted now.

Well, it's imaging anyway.

A bit slow, but not too bad

We shall see in the morning!

Thanks for the help guys!

Sean