Dear friends and customers on this Forum,

SalvationDATA is now working hard to improve our technical support. The new feature of Remote Assistance will be soon available to our customers.

The objectives of this new feature:
1. Program use presentation. To help all the beginners to start using our products.

2. Solve problems. To help our customers running data recovery companies to work out cases
they are not able to handle with. In other words, you will have a team of SalvationDATA experienced engineers behind you once you purchase our products.

Now, for any problem you have in using our program, you can contact our technical support via MSN at support@salvationdata.com, they can provide you with a Remote Assistance service (When you start Remote Assistance, our engineer can view your screen, chat in real time, and work from a remote location on the user's computer to help you in using our program).

During the Beta period, it is free for all of our customers to receive this service. You may need to wait for some time when all of our engineers are providing remote assistance to other customers.

The Remote Assistance Beta is currently provided only in the day shift (GMT +8 from 9:00 to 17:30, Monday to Saturday). We will soon provide night shift service to our customers in order to solve the time difference problem which stops customers in the other side of the earth to receive our real time service.

Best Regards,

Laura Lee

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SalvationDATA--Profesionnal Hard drive solution Provider. MSN: sales.laura@salvationdata.com