Dear Sumair,
I checked the model number on Seagate.com but found no result about the "ST380020ACE" but I only find "ST380020A“。
If It was ST380020A, it belongs to U Series 6,LBA--156301488,80G, 4 heads,ATA 5400 rps, 2M.
you can go to
http://support.salvationdata.com/firmware.htm and download the firmware we have.
Or you can add me at MSN:
sales.laura@salvationdata.com or YAHOO :
salvation_data@yahoo.com so that I can send the firmeware and ROM to you.
Best Regards,
Laura
_________________
SalvationDATA--Profesionnal Hard drive solution Provider. MSN:
sales.laura@salvationdata.com