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 Post subject: Error message from serial console - Barracuda 7200.10
PostPosted: July 1st, 2008, 7:29 
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Joined: July 8th, 2006, 6:18
Posts: 222
Hi,
I've an Barracuda 7200.10 here which has been dropped while operating. The noise is obviously a platter and head damage related symptom. As the customer does not want to pay more than a new HDD would cost (ha ha!), I looked at the serial console and it gave me

Reset
4096k x 16 DRAM
GALAXY - 1_Disk S-6D 09-22-06_15:48

Buzz HM SFI
!
(P)SATA Reset
(H)SATA Reset
$HM HM HM HM HM HM HM

What's that? Is the HDD thinking ("Hmmm.."), or are the Heads Missing?
Ok, I know that it means head mask, and the $ also has a meaning I once used to know... servo info missing? Anyway, nothing that can be fixed for 50 bucks. Some customers are strange.


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 Post subject: Re: Error message from serial console - Barracuda 7200.10
PostPosted: July 1st, 2008, 9:46 
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Joined: October 21st, 2005, 0:45
Posts: 1517
Location: Mexico
looks like a MHA problem, u could be tried a head test on Factorial Mode, after load adaptives modules,and system sectors to check if head 0 its working

Best Regards


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 Post subject: Re: Error message from serial console - Barracuda 7200.10
PostPosted: July 1st, 2008, 10:12 
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Joined: October 21st, 2005, 0:45
Posts: 1517
Location: Mexico
But if u has a damaged on platter, "head crash", maybe its a black dust over the platter“s , if its that, send to the garbage that hdd :D


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 Post subject: Re: Error message from serial console - Barracuda 7200.10
PostPosted: July 3rd, 2008, 16:52 
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Joined: July 8th, 2006, 6:18
Posts: 222
It is already dumped. As I wrote, the customers understanding of data recovery is repairing a hdd, which should not cost more than a new one.


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