When a client asks for their data back on DVD I used AccuBurn-R from Infinadyne. It will automatically split data to fit on multiple disks. It also does a verify step to make sure the disk it burns is readable.

It isn't perfect. Some foreign character sets throw it for a loop. From time to time I look for other burner apps that will span disks but keep data in native format, but haven't really found anything current.

Any others AccuBurn-R users out there? Anyone know of anything better?

I use nero and manually sort data into 4GB folders. I am also interested if theres an easier way to do this

I've got a Primera Bravo. I've got better things to do than babysitting my computer swapping 20 DVD's

If data is no more than a few DVDs (10 maximum) I use Nero and manually divide them into 4 or 9 GB if DL. If possible, I use another disk as carrier, doesn't cost the world.

We ship 95% of returned data on a 2.5" USB Hard Drive, a 160gb typically or larger if required. DVD's are a major headache, but if the customer insists, we use WinRAR to compress the data into chunks of 4.5 GB and burn to DVD. Then we tell the customer to copy all the RAR files to Hard Drive and uncompress. This way, there are no issues with burning long file names to DVD and it burns quicker as it's only burning 1 RAR file, rather than thousands of small files.

With growing capacities, DVD's are becoming a thing of the past as a return media. You should be encouraging hard drive return media, it's quicker for you, thus saving you money in the long run and it's a handy backup media for the customer. Just be sure to stick a warranty label on the drive. We don't invoice separately for the drive, it's included as "part of the cost of the recovery" on the invoice, so technically we're not retailling the drive and have no warranty responsibilities for it.

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Data Recovery Ireland

Completely agree with CK. The HDD is a "medium" and is given "as is", anyway a copy is held for about 15 days , after this period the data recovery process is assumed as complete and 100% satisfactorily.

I don't use 2,5" drives , I am still doubtful about their reliability. I prefer 3,5" despite the fact the 2,5" are designed for mobility so maybe they can withstand some more "stress"

Does that come with burning software that will split data onto multiple disks?